Experience

Seasia Consulting

• India
• IT Services and IT Consulting
• 1 - 100 Employee

• Sr. Manager - IT

  • Sep 2008 - Present

  Recruited to upgrade and replace obsolete technologies at this world-class Software development company with more than 500 users in 2 remote locations earlier. Hire, train, develop, and lead a 15-person technical team. Scope of position is expansive and includes departmental directions and full design, installation, engineering, implementation, support, training, administration and management authority for:-- LAN/WAN Network Services - PC Desktop Systems - 24x7 Data Center Computer Operations - Application Systems - Database Administration- Web/Internet Design & Operations - Helpdesk Operations- Domains Registrations / Hosting Services - Security Control - Datacenter Management - Licensing Management and ControlSpearheaded transition from outdated organization-wide and departmental technologies to highly functional, streamlined, and cost-effective client server technologies and business solutions that have dramatically improved efficiency, decreased expenses, and optimized data integrity and safety. Please find the Key Projects and Achievements inside the Documents tab.



Sebiz Infotech

• Software Development
• 1 - 100 Employee

• Sr. System Admin

  • May 2007 - Sep 2008

  Reporting directly to management, headed major IT Projects in charge of planning, execution, and offsite support for US datacenter customers and managed critical data center operations for this major IT firm comprised of numerous servers supporting multi-million dollar global financial transactions.- Served as Primary point of contact on a 24-hour, 7-days-a-week basis for Network operations, Customer service operations, Computer operations, and Helpdesk.- Coordinated timely disaster recovery procedures affecting the stability of data center operations.- Interfaced daily with client users worldwide to address a range of technical issues and concerns.- Developed and revised departmental procedures manuals and policies to assist other staff members in various technical operations.- Planned and coordinated the build-out of the Mohali IT Park Office, housing 8 storey building with a sitting capacity of 1000+ users with 600+ Active Data nodes and 300+ Active Voice nodes.- Represented Sebiz in KPMG Audit on MS Licensing and decreased inventory and licensing expenses worth `10 million by establishing standardization for applications, PC Desktops, and networking systems.- Performed Migration of MS VSS Server to MS TFS Server 2008 and all Projects related data with complete control on configuration management as per CMMI standards.- Migrated “Mail Enable” mail server to Exchange Server 2003 Server handling multiple domains for mailing on the same server.- Coordinated the Asterisk Server Deployment as a Complete IP-PBX and VOIP Solution with all basic and advanced PBX features.- Deployed ‘Office Communication Server 2007’ with features like Instant Communication for internal and outside users, Access Edge Server, Web Conferencing and Voice Services.- Administrated the “Sebiz Building Movement Project” for complete Data/Voice Connectivity, LAN & WAN Networking, Data Centre Setup with Fire-Alarms, Security Cameras, Access Controllers etc



SAFALTEK SOFTWARE P. LTD, Chandigarh

• Sr. System Admin

  • Jun 2006 - May 2007

  Recruited to establish strategic and tactical IT infrastructure by utilizing existing systems and equipments for better scalability, redundancy with better results. Prepared and executed IT strategy that reduces administrative costs and running expenses as far as IT expenses are concerned. - Built and managed Information Systems, Technical Support, and Hardware & Network Troubleshooting related tasks and provides technical lead and/or supervises system administrators, system programmers or others of equivalent seniority. - Provided more than 95% satisfaction among the Network Support Staff and the internal users and Clients (customers) across the world.- Had Purchasing authority and responsibility for purchase justification and establishes/recommends policies on system use and services.- Responsible for complete Inventory management for ALL IT Assets which includes Servers, Desktops, Laptops, Routers, Switches, UPS, Internet Lines, Printers, Scanners, Network Devices etc.- Designed and Implemented ‘Automated Backup Solution’ for Safaltek using Nova Backup and Symantec Backup Tools with automated alerts and logs reporting.- Deployed ‘SharePoint Server 2007’ in Safaltek for setting up ‘Staging environment’ for software development and also configured SharePoint Services with a focus on utilizing free SharePoint User and Admin Templates for various purposes like ‘Helpdesk’, ‘Documents Repository’, ‘Bug Tracking’ etc



Innvovative Technologies, Chandigarh

• Technical Support Specialist

  • Mar 2005 - May 2006

  Recruited to provide L-2/L-3 level support to various Govt. Organizations, Private Limited firms, Industries, Corporate Companies, Universities, Colleges/Schools and Banks etc. across North India covering Chandigarh, Punjab, Haryana and Himachal for various Microsoft, Oracle, Red Hat, Novell, Veritas, CA, Abby, Symantec, McAfee, SCO, Tally, Adobe, Macromedia, Borland, Corel, Stellar and Mathematica software products .- Managed 10-person support-department, including all phone (24*7), e-mail and web based support. Trained support and sales staff in-house, including developing training documentation and computer-based instructions.- Responsible for Implementation, Installation, Configuration, Troubleshooting and Migration of various Operating Systems, Antivirus Solutions, Backup Management Solutions, Databases, Accounting Packages, MIS/ERP Solutions, Hardware & Networking Solutions, Web Management, Application Software’s, Security Solutions etc. at client side.- Provided assistance for various networking devices-Firewalls (Watch guard), VPN, routers and wireless access points.- Implemented & Configured Servers Farm with Windows 2003 Enterprise, Red Hat Linux AS4 with Oracle10g Database Server, Oracle 10g Application Server, SQL Server 2005 Server, Exchange Server 2003, WSUS Server, Domain Server etc. at Chandigarh Housing Board, Sector 9-D, Chandigarh.- Configured Windows & Linux Servers with OS Level RAID Configuration and Clustering and implemented Norton Antivirus Client Security Suite with centralized console and management.- Installed and Configured Tally 7.2 Multi-user & Single-user with FTP server replication (running on Red hat Platform) at Punjab Agro Food grains Corporation, Chandigarh which replicates data from various district offices across Punjab.



Aptech Computer Education, Ropar

• Centre Academic Head

  • Aug 2003 - Feb 2005

  - Delivered Lectures to BCA, B.Tech, B.Sc (IS), PGDCA, M.Sc (CS/IT), MCA students. (K.U. Kurukshetra) M.Com, MBA, CA, ICWA students for their different topics in Computers. - Played a significant role for e-CAS (MIS System) of APTECH Limited.- Provided a strong back-end support to the centre for Troubleshooting Hardware, Software & Network problems.- Managed the Data Entry Cell in the centre. Played a significant role in the day-routines activities with Swift Career Academy, Panchkula.



Raemdonck-Janssens (I) Pvt. Ltd

• System Administartor

  • Mar 2003 - Jul 2003

  - Responsible for Database Backup creation, restoring security at different levels to the users. - Responsible for Handling all Network Problems, Installation, Architecture, Internet Technologies and Protocols.- Managed the support for AUTOCAD Drawings, Remote Access Server Setup and other documentation for the different Projects.



NIIT Naraingarh, Ambala

• Faculty/Technical Head

  • Sep 2000 - Feb 2003

  - Delivered Lectures on Computer Fundamentals, MS Office, FrontPage, CorelDraw, Photoshop, Tally, Networking Fundamentals, C, C++, VC++, VB, HTML, DHTML, Core Java, Advanced Java, JavaScript, VBScript, SQL Server, Oracle, MS Access, Unix, Linux, Windows & Linux Administration, SAD, SDLC etc.- Responsible for Installations and Troubleshooting of Computer Hardware (including printers and all external/internal devices), Networks, Operating Systems (DOS, Win98, 95, XP, Me, 2K, NT, LINUX & Novell), Antivirus Solutions.- Responsible for Design, Build, Installs and Maintain the Computer Network and ensuring the Network Security.- Handled eNCORE (MIS System of NIIT Limited) of two centres.



Abhipra Capital Ltd, Chandigarh

• Network Operator

  • Feb 1999 - Aug 2000

  - Operated the NSE/BSE/DSE (Stock Exchange) Terminals.- Managed Manual Accounts and other Bank Operations.