Client Experience Leader

• Mar 2020 - Present

My responsibilities include:Ensuring internal & external clients are satisfied at all times & assisting wherever needed at any given time.Being person in charge of entering/submitting payroll on weekly schedule, and then creating/sending invoices to clients in their specific preferred formats/schedules.Managing onboarding of new employees, including setting up drug tests/background checks, setting up in payroll system/direct deposit, getting all forms signed & placed in employee files, setting up any testing needed (OQ's etc).Creating/assisting in marketing materials for company, including editing our company website & sending out weekly newsletters.Being in charge of all file keeping & note taking during meetings, and keeping team accountable for staying on top of tasks.Assisting in broadening our industries worked in by recruiting for various companies/industries.Ordering all office supplies & paying monthly subscriptions/invoices as needed.

Receptionist/Administration

• Oct 2016 - Mar 2020

Responsibilities:Being face of the office when patients walk in & greeting them in a professional demeanor.Taking ID/Insurance from patients and having them fill out needed paperwork accurately and completely and then uploading their paperwork into their patient file.Entering insurance information with correct coding to ensure billing is accurate.Answering phones regularly and getting patients scheduled, filling prescriptions, taking accurate notes for doctor to respond to, answering any other questions.Being in charge of taking office inventory & then placing orders for office supplies.

Consumer Lending Intern

• Feb 2018 - May 2018

Shift Lead

• Jan 2013 - Oct 2016