Accounting Associate

• Oct 2021 - Present

Virtual Data Analytics Intern

• Jul 2021 - Aug 2021

Through this virtual internship, I got the opportunity to learn what it’s really like to be working at KPMG. Based on a real case study, I learnt how to: - Explore and find ways to get quality data from datasets using Excel - Create a PowerPoint presentation to target the most valued customers through a detailed approach - Create a visually impactful dashboard to present data insights using Tableau Through this virtual internship, I got the opportunity to learn what it’s really like to be working at KPMG. Based on a real case study, I learnt how to: - Explore and find ways to get quality data from datasets using Excel - Create a PowerPoint presentation to target the most valued customers through a detailed approach - Create a visually impactful dashboard to present data insights using Tableau

Operations Specialist

• Sep 2020 - Mar 2021

- First line of support for the client services team, handled all day-to-day operational tasks within the affiliate network platforms. - Executed account critical tasks such as the creation of text links, banner advertisements, affiliate newsletters, test orders and transaction inquiries. - Managed and executed client launches, migration, basic reporting and analysis-related tasks using Microsoft Excel and Google Sheets. - Overseen the execution of the client account termination and closures. Show less

Sales Representative

• Jul 2018 - Sep 2020

- Analyzed customer requirements and promoted various products and services available to fulfill their needs. - Worked on various tools such as Excel, LibreOffice, ICM, NOVA, and VISION 21 to handle customer queries and data. - Handled 50+ calls daily, with duties including retrieving customer data, presenting relevant product information, using rebuttals, and documenting information. - Analyzed customer requirements and promoted various products and services available to fulfill their needs. - Worked on various tools such as Excel, LibreOffice, ICM, NOVA, and VISION 21 to handle customer queries and data. - Handled 50+ calls daily, with duties including retrieving customer data, presenting relevant product information, using rebuttals, and documenting information.

Process Executive

• May 2017 - Mar 2018

- Provided technical support and managed business profiles related to Google My Business for clients in more than 20 countries. - Assisted businesses connect to Google Maps, Customer Reviews, and Direct Messages. - Educated businesses about Optimization through Insights and Google AdWords. - Provided technical support and managed business profiles related to Google My Business for clients in more than 20 countries. - Assisted businesses connect to Google Maps, Customer Reviews, and Direct Messages. - Educated businesses about Optimization through Insights and Google AdWords.