Experience

Provar

• United Kingdom
• Software Development
• 100 - 200 Employee

• Business Development Representative

  • Jan 2022 - Present



Us In Technology

• United States
• Software Development
• 100 - 200 Employee

• Member

  • Oct 2021 - Present



ADP

• United States
• Human Resources Services
• 700 & Above Employee

• Human Resource Solutions Specialist II

  • Sep 2018 - Oct 2021

• Human Resource Solutions Specialist

  • Oct 2016 - Sep 2018

  Serve as an expert to customers supporting ADP’s most complex products/technologies.Use specialized depth and/or breadth of expertise to service ADP’s largest clients.Interpret internal or external business issues and recommend solutions/best practices to.Conduct Recruiting analysis and Performance Reviews to ADP leadership and to clients.Solve client problems; taking a intelligent and diverse perspective to identify solutions.Work independently to resolve issues and provide solutions, with guidance in only the most complex situations.Share knowledge and best practices with less experienced Consultants and Specialists.Work proactively with clients to provide information, best practices and training on ADP solutions.Training and Developing New Employees to the company

• Benefit Service Specialist

  • Mar 2016 - Oct 2016



UnitedHealth Group

• Hospitals and Health Care
• 700 & Above Employee

• Clinical Administrative Coordinator

  • Oct 2011 - Mar 2016



United Health Group Ovations Group Retiree

• Inbound Customer Service

  • Aug 2010 - Oct 2011

  calls for which I have earned recognition as a top performer for customer service resolution•Assist retired members with health plan benefits, and related inquiries regarding their health plan options•Assist retirees with issue resolutions from claims process•Provide training and best practices to team members in areas of opportunity•Consistent production with established productivity, schedule adherence, and quality standards while maintaining 100% attendance calls for which I have earned recognition as a top performer for customer service resolution•Assist retired members with health plan benefits, and related inquiries regarding their health plan options•Assist retirees with issue resolutions from claims process•Provide training and best practices to team members in areas of opportunity•Consistent production with established productivity, schedule adherence, and quality standards while maintaining 100% attendance