Nikolas Payne

Product Designer at Gamma
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Contact Information
us****@****om
(386) 825-5501
Location
San Francisco, California, United States, US

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Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Product Designer
      • Feb 2022 - Present

      San Francisco Bay Area Write like a doc. Present like a deck.

    • Travel Arrangements
    • Product Designer & iOS Developer
      • Nov 2020 - Sep 2022

      Greater Chicago Area I designed and self-built the #1-ranked camping checklist the iOS App Store. The app was downloaded over 5,000 times by people all over the world in countries like the US, Canada, UK, Australia and Germany, and had a 4.9/5 user rating. In total the V0 took 7mo and 200+ hours of iOS tutorials, user interviews, concept and usability testing, build time, beta testing and iteration. In total, I talked to 36 campers and backpackers from 9 states.

    • United States
    • Software Development
    • 200 - 300 Employee
    • Senior Product Designer
      • Jan 2021 - Feb 2022

      Greater Chicago Area Designed and helped launch SpotHero for Apple CarPlay, SpotHero's first in-car booking experience, and one of the world's earliest "car commerce" experiences. Ran a closed beta before launching, using Mixpanel and Segment to monitor performance. Owned design on SpotHero's new package plans product (parking for season ticket holders). Contributed to the successful delivery of the product on a tight, contractual deadline (discovery to launch in <5mo). Led discovery work on… Show more Designed and helped launch SpotHero for Apple CarPlay, SpotHero's first in-car booking experience, and one of the world's earliest "car commerce" experiences. Ran a closed beta before launching, using Mixpanel and Segment to monitor performance. Owned design on SpotHero's new package plans product (parking for season ticket holders). Contributed to the successful delivery of the product on a tight, contractual deadline (discovery to launch in <5mo). Led discovery work on retention efforts on our mobile apps, an initiative to add PayPal to our web and mobile products, discovery work on SpotHero credits and prepayment, and owned design on a large cross-functional technical project to swap our in-house authentication with Auth0. Got our team onto Figma too.

    • Product Designer
      • Jun 2018 - Jan 2021

      Greater Chicago Area Increased annual GMV by $7M+ by redesigning the spothero.com booking funnel with user research, bug fixes, and AB testing. Helped drive 67% YOY growth on mobile web, and 35% on desktop. Led SpotHero’s product response to COVID-19, and owned the research, design and rollout of our Touchless parking initiative across iOS, Android, web and email. Wore many hats. Made SpotHero better. Created SpotHero's first legally-backed Parking Guarantee. Helped improve our culture and… Show more Increased annual GMV by $7M+ by redesigning the spothero.com booking funnel with user research, bug fixes, and AB testing. Helped drive 67% YOY growth on mobile web, and 35% on desktop. Led SpotHero’s product response to COVID-19, and owned the research, design and rollout of our Touchless parking initiative across iOS, Android, web and email. Wore many hats. Made SpotHero better. Created SpotHero's first legally-backed Parking Guarantee. Helped improve our culture and interviewing processes. Launched our Sketch pattern libraries and the SpotHero brand drive. Served as interim product manager on multiple occasions.

    • United States
    • Insurance
    • 700 & Above Employee
    • Product Designer
      • Jan 2017 - May 2018

      Chicago, Illinois Owned the design of Allstate's Roadside Services software contract w/ General Motors, which yielded a projected $1M in annual cost savings via faster roadside assistance. Worked w/ Pivotal Labs and leading product manager Teresa Torres to build new consumer products at Arity, including Smart Trip, an iOS trip and tax tracking tool for rideshare drivers.

    • United States
    • Architecture and Planning
    • 700 & Above Employee
    • UX/UI Design Intern
      • Jun 2016 - Oct 2016

      Greater Chicago Area Internship turned contract role. Conducted research and delivered high-fidelity design work for a range of internal and consumer-facing web and mobile applications. Helped lead design work for a partner project with Box that was demoed at Box Con 2016.

    • United States
    • Software Development
    • 100 - 200 Employee
    • UX/UI Design Intern
      • Apr 2016 - Oct 2016

      Greater Chicago Area Designed the company's logo and visual identity. Led design workshops with the founders to whiteboard and prototype out new functionality at varying levels of fidelity.

    • UX/UI Designer
      • Nov 2015 - Apr 2016

      Greater Chicago Area Studied the fundamentals of design under highly experienced industry professionals. Approx. 800 hours of training and project work with an emphasis on UX/UI design.

    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Web Developer
      • Apr 2015 - Jan 2016

      Santa Cruz, California

    • United States
    • Beverage Manufacturing
    • 1 - 100 Employee
    • Marketing Intern
      • Sep 2014 - Dec 2015

      Santa Cruz, California

    • United Kingdom
    • Business Consulting and Services
    • 1 - 100 Employee
    • Analyst Intern
      • Jun 2012 - Sep 2012

      Zurich, Switzerland

Education

  • University of California San Diego
    Bachelor of Arts (BA), Economics, Business
  • Cabrillo College
    Web Development, Computer Science
    2014 - 2015
  • Reforge
    Growth Series
    2022 - 2022

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