Michelle Casdorph, PMP
Sr. Customer Success Director at HireVue- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Lysa Schulte
I worked with Michelle for over a decade and during that time Michelle held various positions within the organization. Regardless of what position she worked in, Michelle was exemplary. She interacts with all levels of clients and employees and her key accounts were some of the companies largest clients. She is detail-oriented, easy to work with, bright and always the consummate professional.
Mark A. Roberts
Michelle is a seasoned top performer whom I have the great pleasure to work with and learn from. Michelle is an inherent leader and the kind of professional you can build a team around. The key skills that immediately come to mind when I think of Michelle are complex project management, multi-project coordination, cross functional team leadership and management and a trusted advisor to clients. Michelle is disciplined, creative, smart, great at building rapport, tenacious, loyal and a team player. Michelle always has time to help others. She shares best practices, encourages others and manages up. I highly recommend Michelle.
Lysa Schulte
I worked with Michelle for over a decade and during that time Michelle held various positions within the organization. Regardless of what position she worked in, Michelle was exemplary. She interacts with all levels of clients and employees and her key accounts were some of the companies largest clients. She is detail-oriented, easy to work with, bright and always the consummate professional.
Mark A. Roberts
Michelle is a seasoned top performer whom I have the great pleasure to work with and learn from. Michelle is an inherent leader and the kind of professional you can build a team around. The key skills that immediately come to mind when I think of Michelle are complex project management, multi-project coordination, cross functional team leadership and management and a trusted advisor to clients. Michelle is disciplined, creative, smart, great at building rapport, tenacious, loyal and a team player. Michelle always has time to help others. She shares best practices, encourages others and manages up. I highly recommend Michelle.
Lysa Schulte
I worked with Michelle for over a decade and during that time Michelle held various positions within the organization. Regardless of what position she worked in, Michelle was exemplary. She interacts with all levels of clients and employees and her key accounts were some of the companies largest clients. She is detail-oriented, easy to work with, bright and always the consummate professional.
Mark A. Roberts
Michelle is a seasoned top performer whom I have the great pleasure to work with and learn from. Michelle is an inherent leader and the kind of professional you can build a team around. The key skills that immediately come to mind when I think of Michelle are complex project management, multi-project coordination, cross functional team leadership and management and a trusted advisor to clients. Michelle is disciplined, creative, smart, great at building rapport, tenacious, loyal and a team player. Michelle always has time to help others. She shares best practices, encourages others and manages up. I highly recommend Michelle.
Lysa Schulte
I worked with Michelle for over a decade and during that time Michelle held various positions within the organization. Regardless of what position she worked in, Michelle was exemplary. She interacts with all levels of clients and employees and her key accounts were some of the companies largest clients. She is detail-oriented, easy to work with, bright and always the consummate professional.
Mark A. Roberts
Michelle is a seasoned top performer whom I have the great pleasure to work with and learn from. Michelle is an inherent leader and the kind of professional you can build a team around. The key skills that immediately come to mind when I think of Michelle are complex project management, multi-project coordination, cross functional team leadership and management and a trusted advisor to clients. Michelle is disciplined, creative, smart, great at building rapport, tenacious, loyal and a team player. Michelle always has time to help others. She shares best practices, encourages others and manages up. I highly recommend Michelle.
Credentials
-
Project Management Professional
PMIAug, 2011- Nov, 2024
Experience
-
HireVue
-
United States
-
Software Development
-
200 - 300 Employee
-
Sr. Customer Success Director
-
Oct 2021 - Present
-
-
Customer Success Director
-
Feb 2018 - Present
-
-
Sr. Manager of Strategic Programs, PMP
-
Nov 2013 - Present
My role is designed to assist our customers in utilizing the services in a way that will bring the maximum benefit to the team. We help them meet their business goals and objectives in a measurable fashion, allowing success to be easily identifiable. HireVue's Program Managers partner with our customers to assess and understand their recruiting philosophy, goals and objectives and to ensure organizational alignment prior to executing the defined strategy. Our implementation methodology is clear, concise and easy to understand. I look forward to really listening to our customers, understanding the needs and perspectives of each customer stakeholder, and driving an engaged team that fully embraces the solution. Making technology relevant and simple, by sharing the right information at the perfect time and weaving relevant stories, is key to these successful partnerships.Identifying targeted metrics that are tied to business objectives drives a clear, visual path to success. Measuring consistently, driving forward from the baseline ensures buy in at every level. Ongoing process optimization activities further establish and build on the customer relationship. Show less
-
-
-
HireRight
-
United States
-
Human Resources Services
-
700 & Above Employee
-
Sr. Project Manager, PMP
-
Jun 2002 - Oct 2013
Senior Project Manager and Best Practices Consultant for the Professional Services Organization. Focused on large, complex, enterprise implementations requiring excellent communication and facilitation skills. -Successfully implemented 50 Fortune 500 companies, 15 of them in the top 50. 48 of these customers are still supported by HireRight. -Able to effectively balance the time to revenue alongside the need to support an effective, thorough implementation that will result in a long term partnership with customers. -Deliver screening programs on time and within initial scope, while frequently assisting the customer in supporting additional Best Practice screening products and services. -Skilled in designing standard, scalable, repeatable processes and agile at moving seamlessly to consultative approach when appropriate. -Highly effective process manager, increasing program efficiencies, decreasing process redundancies and creating organizational screening alignment. -Excels in identifying, quantifying and mitigating project risks. Best Practices Consultant engaging with customer prospects and current customers to assess their existing screening programs and increase organizational alignment and enhance their screening programs toward industry excellence. -Strengths in assessing and quantifying current program status, eliciting candid, transparent feedback at all organizational levels and interpreting in an objective manner. -Excels at identifying customer internal process weaknesses that may reduce the efficiencies of new technology implementations. -Diplomatically provides feedback for program improvements, ensuring a receptive audience, eager to implement program efficiencies, reducing risk, increasing compliance and streamlining workflow. Show less
-
-
-
Quantum Technologies
-
Irvine, CA
-
Divisional Services Manager
-
Aug 1997 - May 2002
-Coordinated and managed all new facility acquisitions and leases. Project Management of all associated construction and installations. Managed all facilities maintenance and general administration personnel. -Developed and implemented standard operating procedures in general administration designed to reduce process redundancies and generate cost reductions. -Liaison with city, state and government agencies regarding facility and safety issues. -Coordinated and managed new facility acquisitions including lease negotiations, vendor contract review and project management of all tenant improvements. All facilities occupied on or prior to scheduled date, within scope. -Developed and managed budgets for new facility acquisitions. Successful in bringing in all acquisitions at a minimum of 10% under original, aggressive budget. Show less
-
-
-
-
Administrative Director
-
1990 - 1995
The Bagel Place was a $40M wholesale bakery and bakery distributor with a focus on warehouse clubs. -Hired and managed administrative personnel. Staff of 12 team members. -Responsible for general facility operating agreements and vendor contracts. -Managed onboarding of new bakery vendors on behalf of warehouse clubs. -Project Manager for over 30 new product introductions into supermarkets and warehouse club system during tenure, which generated over $200M in annual revenue for the respective product manufacturers. Show less
-
-
Education
-
California State University-Fullerton
Bachelor's degree, Child Development
Community
