James Erickson
VP, Pre-Sales & Customer Delivery at Unsupervised- Claim this Profile
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Bio
Credentials
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Tableau Desktop Specialist
Tableau SoftwareJan, 2021- Nov, 2024 -
Salesforce Certified Platform App Builder Certification
SalesforceJun, 2019- Nov, 2024 -
Salesforce Einstein Analytics and Discovery Consultant
SalesforceApr, 2019- Nov, 2024 -
Salesforce Certified Administrator (SCA)
SalesforceJan, 2019- Nov, 2024 -
edX Verified Certificate for Introduction to R for Data Science
edX
Experience
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Unsupervised
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United States
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Data Infrastructure and Analytics
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1 - 100 Employee
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VP, Pre-Sales & Customer Delivery
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Sep 2022 - Present
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Director, Solution Engineering
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Apr 2021 - Oct 2022
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Salesforce
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United States
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Software Development
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700 & Above Employee
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Principal Solutions Engineer, Tableau
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Feb 2021 - Apr 2021
Healthcare ProvidersPresidents Club 2020 - SE of the Year
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Lead Solutions Engineer - Tableau CRM & Einstein AI
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Oct 2018 - Feb 2021
I help our customers embed AI and analytics technologies into the world's #1 Customer Relationship Management (CRM) platform. We take the power of machine learning directly to your end users to improve intelligence, productivity, and efficiency in their daily workflows.**Salesforce Certifications**Salesforce Administrator Platform App BuilderEinstein Analytics & Discovery Consultant
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IBM
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Account Executive | Communications | Distribution | Public
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Jan 2018 - Oct 2018
I work with companies in the NY Metro area to incorporate cognitive & AI technologies into their current business intelligence platforms. Embedding predictive machine learning algorithms in pre-existing dashboards is the current trend that I'm noticing most organizations are now focused on. Our team will help locate areas where the technologies above can increase profitability for your business as quickly and effectively as possible. Focus areas: supply chain optimization, predictive price optimization, FP&A 'what-if' analysis, Watson tone sentiment text analysis Show less
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Account Executive - Public Sector | Healthcare and Higher Education
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Jan 2017 - Dec 2017
After helping customers for about a year on data storage and information governance solutions, I moved to the top of the data analytics stack. I worked with healthcare and higher-ed clients on the west coast to incorporate IBM's data science & business intelligence solutions into areas of their business that were the best candidates for quick ROI. Implemented successful BI solutions that focused on: predictive student enrollment/retention, decreasing hospital readmission rates, and financial planning, budgeting & forecasting.Focus areas: business intelligence, FP&A, machine learning, open source Show less
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Market Development Representative - Public Sector
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Feb 2016 - Dec 2016
Focused on identifying areas within client businesses that are best candidates to minimize costs and/or increase revenues by utilizing analytics solutions. I provided product demonstrations to key decision makers in healthcare and higher education organizations to help communicate the benefits of Watson and big data analytics technologies.
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Altran (legacy page)
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United States
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Computer Software
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1 - 100 Employee
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Quality Engineering Consultant - Medical Devices
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Jun 2015 - Feb 2016
Staff test engineer that worked in the Medical Devices business unit. Responsible for quality assurance testing of blood-gas analyzers within client facilities. I was regularly involved in troubleshooting blood-gas analyzers and repairing mechanical, electrical, and software components during quality assurance testing. During my time at Foliage, I was involved in: -Creation of analytical tests to measure blood-gas analyze concentrations -Providing FDA-grade test reports outlining machine performance -Troubleshooting and re-qualification of defective devices -Created custom data files to test analyte detection algorithms on a granular level Show less
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Verification & Validation Engineer
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Jun 2014 - Apr 2015
Worked as a V&V Engineer in the R&D department. Primarily responsible for testing noninvasive glucometer device prototype at Grove Instruments. Participates in the identification of physiological signal abnormalities and diagnosis of the most probable causes by comparing human data to test bench investigation.During my time at Grove, I was involved in:-Troubleshooting and failure analysis of unexpected device or software behavior-Repair and qualification of electrical, mechanical, and optical systems -Statistically analyzed all glucometer device data using MATLAB, LabVIEW, and R-Aided in subject recruitment and scheduling for in-house collection of human data-Assembly of custom cables, electrical circuits, and -Contributed to the design and assembly of prototype test fixtures Show less
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Engineering Intern
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Jun 2013 - Jun 2014
Designed, implemented and maintained test methods for verification and validation of mechanical and optical components within glucometer devices. Additionally responsible for data analysis and reporting. I assumed autonomous role in test design and data collection during Development Platform unit testing. One of three authors that wrote standard operating procedures for clinical pre-qualification of device motors and lasers.My deliverables as an intern at Grove were:-Designed and implemented hardware and software for squeeze force mechanism burn-in procedure -Circuit design, programming, and fabrication of an Arduino board/shield interface for use in motor testing-Optimized MATLAB data analysis architecture by developing a GUI for all relevant processing scripts-Developed automated analysis for laser diode specification characterization in MATLAB -Use of LabVIEW to control a laser driver/TEC, optical spectrum analyzer, radiometer, and beam profiler Show less
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Clinical Research Assistant
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Jun 2013 - Jun 2014
Performed IRB-approved clinical procedures recording subject blood pressure, heart rate, weight, height, conventional blood glucose measurements and noninvasive blood glucose measurements. Conducted all visits in accordance with GCP guidelines, NIH, NEIRB, HIPPA approved protocols. Collaborated with design engineers to provide feedback on conduct of data collection for use in identifying physiological signal anomalies.
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Musical Performer - Guitarist
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Mar 2011 - Jun 2014
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Grounds Keeper
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Aug 2012 - Oct 2012
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Wine/Liquor Sales
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Jan 2010 - Jan 2012
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Education
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Worcester Polytechnic Institute
2014, Biomedical Eng, Management Engineering -
St Johns High School