April P.

Career Content Consultant & Coach at Arizona State University - W. P. Carey School of Business
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Contact Information
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(386) 825-5501
Location
Phoenix, Arizona, United States, US

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Razia Ahmed

It was such a pleasure working with April on my career planning journey. April is extremely thorough and has a keen attention to detail throughout every step in the process. I especially love how organized and thoughtful she was when preparing the write ups, tailoring the content to better serve and elevate her clients. With her unwavering professionalism and commitment to get the job done, I can attest to April’s relentless drive to create impactful and inspiring results for clients. Throughout every interaction, April is poised and well prepared to deliver not only in a timely manner, but effectively, better equipping her clients to position their achievements in a meaningful and compelling way. I feel so empowered after going through the exercises and reviews with April. I am excited to partner with her again in the near future!

Michele Fazi

I'd like to express my sincere gratitude to April for her help in the preparation of my resume and offer my strong endorsement of her services as a Career Consultant and Resume Writer. I contacted April in pursuit of a career pivot, with a multi-faceted professional and academic background, including gaps in growth and timeline. April took time to understand both my background as well as future goals and was able to effectively articulate how my skills transferred from one career path to another. In addition to understanding my objective, April met a tight turnaround deadline to ensure no professional opportunity would be missed. My resume received immediate attention and excellent feedback from recruiters, hiring managers and executives. April is not the first resume writer I've worked with, but she is hands down the best. Thank you, April!

Roberto Castro

I had the pleasure to work with April on my resume update. Based on our experience together, I can confidently recommend April to support you. If you need someone who is very quick and prioritize quality over quantity she is the right person.

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Credentials

  • Foundations of Diversity, Equity, Inclusion, and Belonging
    Udemy , LinkedIn Learning , Youtube and more
    Mar, 2023
    - Nov, 2024
  • Certified Daring Leader
    Brené Brown Education and Research Group
    Jan, 2020
    - Nov, 2024
  • Dare to Lead Trained
    Dare to Lead™ Trained
    Jan, 2020
    - Nov, 2024
  • Certified Professional Resume Writer (CPRW)
    Professional Association of Résumé Writers and Career Coaches
    Jul, 2018
    - Nov, 2024
  • Certified Career Management Coach
    The Academies Inc: Career Coach Academy | Job Search Academy | Leadership Coach Academy
    Jun, 2018
    - Nov, 2024
  • Certified MBA Career Coach
    The Academies Inc: Career Coach Academy | Job Search Academy | Leadership Coach Academy
    Oct, 2016
    - Nov, 2024
  • Certified University Career Coach
    The Academies Inc: Career Coach Academy | Job Search Academy | Leadership Coach Academy
    Oct, 2016
    - Nov, 2024
  • Certified Knowdell Cardsort Facilitator
    Knowdell Career Research & Testing
    Jun, 2014
    - Nov, 2024

Experience

    • United States
    • Higher Education
    • 400 - 500 Employee
    • Career Content Consultant & Coach
      • Jan 2021 - Present

      -Extend the W. P. Carey School's Business Career Services Center's reach to serve over 20,000 business students on an annual basis via online, on-demand content and comprehensive project management -Provide career coaching when needed to ensure students have ample access to 1:1 appointments -Serve on the leadership team to influence overall career services strategy and execution of initiatives -Ensure students across all W. P. Carey programs have access to curated career content… Show more -Extend the W. P. Carey School's Business Career Services Center's reach to serve over 20,000 business students on an annual basis via online, on-demand content and comprehensive project management -Provide career coaching when needed to ensure students have ample access to 1:1 appointments -Serve on the leadership team to influence overall career services strategy and execution of initiatives -Ensure students across all W. P. Carey programs have access to curated career content 24/7 -Create annual plan alongside each Career Coach to map content that aligns with their individual program design and key initiatives, including channels, timing, promotion, and influencing campaigns -Consult with employer engagement teams to share out, highlight, and promote upcoming events -Integrate, organize, tag, and promote digital written/audio/video content, tools, and resources to relevant online communities, managing and launching pages within the uConnect platform that align -Maintain ownership of the editorial process, launching proprietary content, as well as research, source, curate, review, and procure available content from 3rd party and campus sources to share out -Utilize online career development resources including: uConnect, Handshake, Interstride, and Canvas -Manage relationship with uConnect vendor, reporting any site, integration, or widespread tagging issues, as well as collaborating on site enhancements and redesigns, and providing recommendations on new features -Analyze data to identify trends and learn what content has been effective, reporting out findings

    • Instructor
      • Aug 2013 - Feb 2021

      Taught courses including: Job Search Strategies, Career Leadership, and FT MBA Internship course

    • Associate Director, Specialized Masters Career Management
      • Jul 2019 - Jan 2021

      -Led team of career professionals coaching all W. P. Carey School of Business Specialized Masters programs after serving as team lead in Sr. Assistant Director role--in recognition of leadership, organization, communication, and project management skills paired with expertise in Specialty Masters career management -Adjusted traditional face-to-face model of coaching to accommodate and support new virtual demands amidst Covid-19 -Recruited, trained, supervised, and built expertise in… Show more -Led team of career professionals coaching all W. P. Carey School of Business Specialized Masters programs after serving as team lead in Sr. Assistant Director role--in recognition of leadership, organization, communication, and project management skills paired with expertise in Specialty Masters career management -Adjusted traditional face-to-face model of coaching to accommodate and support new virtual demands amidst Covid-19 -Recruited, trained, supervised, and built expertise in Specialized Masters Graduate Coaching team tasked with graduate career program management and career coaching for over 600 students in MSBA, MSFIN, MSISM, and MRED master's programs -Advised 150+ students in two graduate level masters programs as designated MACC/MTAX Career Coach

    • Sr. Assistant Director (Career Consultant), Specialized Masters Programs
      • Jul 2015 - Jul 2019

      -Led Specialized Masters Coaching team, ensuring quality, targeted services for diverse populations of students in Specialized Graduate Degree programs including Taxation, Accountancy, Global Logistics, Real Estate Development, Finance, Management, Information Management, and Business Analytics -Managed team of up to 30 Graduate Assistants serving in Project Management, Analytics, and Peer Coaching roles within the Business Career Center -Served on the Campus Situational Response team to… Show more -Led Specialized Masters Coaching team, ensuring quality, targeted services for diverse populations of students in Specialized Graduate Degree programs including Taxation, Accountancy, Global Logistics, Real Estate Development, Finance, Management, Information Management, and Business Analytics -Managed team of up to 30 Graduate Assistants serving in Project Management, Analytics, and Peer Coaching roles within the Business Career Center -Served on the Campus Situational Response team to help defuse critical situations -Developed programming and teach workshops on all career topics throughout the year -Met one-on-one as well as one-to-many to discuss resumes, cover letters, job search techniques, interviewing, networking, career decision making, and offer negotiation

    • Assistant Director (Career Consultant), Graduate Career Center
      • Aug 2013 - Jul 2015

      - Improved Employment Outcomes by more than 12% by working closely with students and faculty, addressing unique needs and concerns, and adding targetted, innovative programming - Provided one-on-one and one-to-many coaching sessions to graduate business students in the areas of career planning, preparing application materials, job search, networking, negotiation, and career decision-making - Provided coaching to students in Specialized graduate degree Programs including Master's of… Show more - Improved Employment Outcomes by more than 12% by working closely with students and faculty, addressing unique needs and concerns, and adding targetted, innovative programming - Provided one-on-one and one-to-many coaching sessions to graduate business students in the areas of career planning, preparing application materials, job search, networking, negotiation, and career decision-making - Provided coaching to students in Specialized graduate degree Programs including Master's of Taxation, Accountancy, Real Estate Development,and Finance, as well as previously Full Time MBA. - Created, managed, and facilitated career development workshops, panels, and events - Promoted student engagement and participation in career center events and services - Developed and maintained relationships with employers who engage in On-Campus Recruiting - Collaborated with other units, academic centers, and departments to reach joint goals and initiatives

    • Career Consultant & Senior Certified Professional Resume Writer (Partnered with TopStack Resume)
      • May 2004 - Present

      -Review resumes, providing edits ranging from finishing touches to full-scale rewrites -Consult with clients on job search strategy, market research, skill development, ATS optimization, interview preparation, and offer negotiation. -Provide professional development training to combat burnout and maximize employee satisfaction -Facilitate interactive group/1:1 Knowdell Values and Skills Assessments -Make Career Management more manageable -Review resumes, providing edits ranging from finishing touches to full-scale rewrites -Consult with clients on job search strategy, market research, skill development, ATS optimization, interview preparation, and offer negotiation. -Provide professional development training to combat burnout and maximize employee satisfaction -Facilitate interactive group/1:1 Knowdell Values and Skills Assessments -Make Career Management more manageable

    • United States
    • Security and Investigations
    • 700 & Above Employee
    • Regional Human Resources Manager
      • Dec 2012 - Jul 2013

      - Received Promotion from Regional Audit & Compliance Specialist - Managed the Region's relationships with recruiting platforms and resources - Led Talent Management initiatives, ensuring the Region recruited, grew, and properly managed key talent within a dynamic organizational structure - Oversaw Safety and Worker's Compensation programs, ensuring OSHA standards are not only met but exceeded to ensure highest levels of employee safety - Audited Region, Area and Branch files and… Show more - Received Promotion from Regional Audit & Compliance Specialist - Managed the Region's relationships with recruiting platforms and resources - Led Talent Management initiatives, ensuring the Region recruited, grew, and properly managed key talent within a dynamic organizational structure - Oversaw Safety and Worker's Compensation programs, ensuring OSHA standards are not only met but exceeded to ensure highest levels of employee safety - Audited Region, Area and Branch files and functions to confirm company policy & legal compliance across 20 states and 11 Areas - Conducted analysis of HR performance and data, implementing corrective action as needed - Ensured compliance with FLSA and other applicable statutes and regulations related to HR - Advised employees on HR policies, programs, and procedures - Designed and implemented training programs for operations and HR staff, ensuring the success of Region initiatives

    • Region Human Resources Audit & Compliance Specialist
      • Jun 2012 - Dec 2012

      -Provided oversight of HR Policies and procedures within Region of 11 states and 5 Areas -Audited Region, Area and Branch files and functions to confirm company policy & legal compliance -Conducted analysis of HR performance and data, gathered data, and assisted in implementing corrective action -Ensured compliance with FLSA and other applicable statutes and regulations related to HR -Advised employees on HR policies, programs, and procedures -Served as key trainer and subject… Show more -Provided oversight of HR Policies and procedures within Region of 11 states and 5 Areas -Audited Region, Area and Branch files and functions to confirm company policy & legal compliance -Conducted analysis of HR performance and data, gathered data, and assisted in implementing corrective action -Ensured compliance with FLSA and other applicable statutes and regulations related to HR -Advised employees on HR policies, programs, and procedures -Served as key trainer and subject matter expert regarding the Learning Management System Plateau for the Rocky Mountain Region

    • Region Administration Specialist
      • Apr 2011 - Jun 2012

      -Administered Applicant Tracking System, providing support and guidance on its proper use -Provided administrative support to VP Human Resources, Controller, VP Sales and Region President -Coordinated training events and employee development programs utilizing various technology mediums -Processed Expense Reports and Accounts Payable -Audited local branches to ensure company and regulatory compliance

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Client Service Manager; Employment Marketing Consultant, eCommerce
      • Mar 2009 - Apr 2011

      - Advised Clients on effective recruiting strategies to attract the best talent possible - Managed online sales, marketing, postings, and client service for all eCommerce sites - Investigated new registrations to detect and prevent fraud - Audited all company sales daily to ensure accuracy, as well as provide training to employees struggling - Worked with clients to maintain acceptable account balances; performed collections activities as needed -Utilized QuickBooks, Great… Show more - Advised Clients on effective recruiting strategies to attract the best talent possible - Managed online sales, marketing, postings, and client service for all eCommerce sites - Investigated new registrations to detect and prevent fraud - Audited all company sales daily to ensure accuracy, as well as provide training to employees struggling - Worked with clients to maintain acceptable account balances; performed collections activities as needed -Utilized QuickBooks, Great Plains, Salesforce, and the full Microsoft Office Suite to accomplish tasks -Contributed high-level editing capability to assist with site launches and promotional materials -Operated online chat as well as email and phone support, providing exceptional client service -Served as dedicated point of contact to top value, multi-local subscription clients

    • Industry Specialist
      • Aug 2008 - Mar 2009

      -Worked with employers to post phenomenal ads & provide unmatched client service -Utilized Salesforce to build, maintain, and grow an opportunity pipeline -Performed needs analyses to discover and offer best possible solutions to meet client needs -Mentored and assisted co-workers with skill development and overall professional growth -Assisted job seekers attending Career Expo events with their resumes and job search skills

    • Online Community Career Content Manager
      • Jan 2008 - Jul 2008

      -Optimized online content for job seekers, search engines, and Jobing.com -Worked with Excel to produce spreadsheets with meaningful and easily utilizable data that would be used to report out on outcomes -Maintained flexibility to transition between multiple tasks & projects -Collaborated with internal clients across the organization to assess content needs and develop relevant and timely written and video content -Provided online and over-the-phone training to video, sales, and… Show more -Optimized online content for job seekers, search engines, and Jobing.com -Worked with Excel to produce spreadsheets with meaningful and easily utilizable data that would be used to report out on outcomes -Maintained flexibility to transition between multiple tasks & projects -Collaborated with internal clients across the organization to assess content needs and develop relevant and timely written and video content -Provided online and over-the-phone training to video, sales, and community relations teams -Performed audits of current online content and designed processes to control & improve it, utilizing Search Engine Optimization (SEO) to provide optimum tagging and ensure client visibility and access to the most relevant content

    • Career Coach
      • Mar 2009 - Apr 2011

      - Assisted recently outplaced individuals from a wide range of industries and career levels with job hunting skills and resume updates. - Ensured all clients had the tools and resources needed to identify new opportunities, connect with hiring professionals, submit impressive application documents, and interview effectively to secure competitive offers. - Contributed high editing capabilities to assist with site launch and portal maintenance/updates. - Assisted recently outplaced individuals from a wide range of industries and career levels with job hunting skills and resume updates. - Ensured all clients had the tools and resources needed to identify new opportunities, connect with hiring professionals, submit impressive application documents, and interview effectively to secure competitive offers. - Contributed high editing capabilities to assist with site launch and portal maintenance/updates.

    • Government Administration
    • 1 - 100 Employee
    • Career Coach - Employment Specialist
      • Oct 2007 - Jan 2008

      -Worked with job seekers of all ages and at various stages in their careers -Performed follow-up with job seeker and employer clients to ensure optimal levels of satisfaction -Listened to client goals and suggested innovative solutions, creating paths to reach them -Began employer outreach at the center, developed community partnerships, and promoted awareness -Collected employment data and ran analyses to determine current trends and adjust programs accordingly -Continued to… Show more -Worked with job seekers of all ages and at various stages in their careers -Performed follow-up with job seeker and employer clients to ensure optimal levels of satisfaction -Listened to client goals and suggested innovative solutions, creating paths to reach them -Began employer outreach at the center, developed community partnerships, and promoted awareness -Collected employment data and ran analyses to determine current trends and adjust programs accordingly -Continued to develop, improve, and disperse workshop materials and teach employment focused classes -Consulted with employers to improve interviewing, recruiting, and retention strategies -Educated and trained employers to ensure legal and supportive work environments -Connected job seekers to appropriate employer vacancies, enabling mutually beneficial placements -Solicited and wrote accurate and effective job postings

    • Career Coach - Youth Employment Specialist
      • May 2004 - Oct 2007

      -Internally administered and coordinated the Governor’s Summer Job Hunt in Mesa County, CO -Educated and trained employers to ensure a legal and supportive work environment for youth -Actively pursued employer job orders in areas matching job seeker interests -Guided job seekers through career exploration and pointed out current opportunities on their paths -Partnered with community organizations and local schools to share resources and coordinate events -Worked one-on-one with… Show more -Internally administered and coordinated the Governor’s Summer Job Hunt in Mesa County, CO -Educated and trained employers to ensure a legal and supportive work environment for youth -Actively pursued employer job orders in areas matching job seeker interests -Guided job seekers through career exploration and pointed out current opportunities on their paths -Partnered with community organizations and local schools to share resources and coordinate events -Worked one-on-one with youth, adults, current students, and community employers -Provided customized career counseling to diverse job seeker groups through a variety of channels -Designed, facilitated, and taught youth, student, and adult focused classes and workshops

    • United States
    • Gambling Facilities and Casinos
    • 700 & Above Employee
    • HR Rotational Intern
      • May 2007 - Aug 2007

      -Rotated through Training, Compensation, Benefits, Employment, Communication, Employee Relations, and Project Management Departments -Took an active role in the projects, challenges, and culture of the organization -Interviewed nearly 300 applicants for The Palazzo opening -Utilized AS 400, HR Logix, and Microsoft Project to accomplish tasks -Cemented the importance of exceptional customer service—incorporating it into my work ethic -Rotated through Training, Compensation, Benefits, Employment, Communication, Employee Relations, and Project Management Departments -Took an active role in the projects, challenges, and culture of the organization -Interviewed nearly 300 applicants for The Palazzo opening -Utilized AS 400, HR Logix, and Microsoft Project to accomplish tasks -Cemented the importance of exceptional customer service—incorporating it into my work ethic

    • United States
    • 1 - 100 Employee
    • Behavioral Skills Coach
      • May 2006 - Jan 2007

      -Utilized community resources to provide quality services to at risk youth & families -Assisted with the development of self-help, social, interpersonal, and academic skills -Observed and recorded client progress while attending to advocating for client needs -Served as a role model and provided a warm, encouraging, and supportive environment -Utilized community resources to provide quality services to at risk youth & families -Assisted with the development of self-help, social, interpersonal, and academic skills -Observed and recorded client progress while attending to advocating for client needs -Served as a role model and provided a warm, encouraging, and supportive environment

Education

  • Northern Arizona University
    Master of Education - MEd, Educational Psychology: Human Relations
    2018 - 2020
  • Arizona State University
    Certificate of Global Advocacy
    2019 - 2020
  • Arizona State University
    Counseling Psychology, 4.0 GPA
    2017 - 2018
  • ELI Certified Instructor Program
    Training Certification, Civil Treatment Courses
    2013 - 2013
  • Jobing University
    Internal Management Development Program/ Internal MBA, Business
    2008 - 2010
  • Colorado Mesa University
    BBA, Management, International Studies, HR
    2004 - 2007
  • Grand Junction High School
    High School Diploma

Community

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