Esra Dilek

Jr. Digital Growth Marketing Specialist at Response Digital Growth Agency
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Contact Information
us****@****om
(386) 825-5501
Location
Istanbul, Turkey, TR
Languages
  • Türkçe Native or bilingual proficiency
  • French Elementary proficiency
  • English Professional working proficiency
Skills

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Credentials

  • Google Analytics
    Google Digital Garage
    Jan, 2021
    - Nov, 2024
  • Fundamentals of Digital Marketing
    Google Digital Garage
    Nov, 2020
    - Nov, 2024
  • Business Communication
    Harvard Business Review
    Oct, 2020
    - Nov, 2024
  • Microsoft Excel 2013 Certification
    Harvard Business Review
    Oct, 2020
    - Nov, 2024

Experience

  • Response Digital Growth Agency
    • United Kingdom
    • Advertising Services
    • 1 - 100 Employee
    • Jr. Digital Growth Marketing Specialist
      • Jul 2021 - Present

    • Digital Growth Marketing Intern
      • Apr 2021 - Present

  • NART Insurance & Reinsurance Brokerage Inc.
    • Türkiye
    • Insurance
    • 1 - 100 Employee
    • Account Executive in Marketing and Sales Department
      • Sep 2018 - Sep 2019

      - Developing, executing, and monitoring market and customersvia marketing tools(CRM, email marketing, social mediamarketing, communication)- Analyzing the market to help define the organization'smarketing strategy- Sustaining rapport with customers by making periodic visits;exploring specific needs; anticipating new opportunities- Increasing engagement with current customers- Working with local and global business partners, scheduling periodic meetings and analyzing the market and the opportunities to give excellent service to the customer

    • Assistant to General Manager
      • Oct 2017 - Sep 2018

      -Cooperating with the General Manager, and assisting withanything from project planning to staff management-Delegating daily tasks-Trained by the GM to be business developer while doingassistant GM-Analysing and gaining new customers and building long-term relationships with them

  • Merlin Entertainments
    • United Kingdom
    • Entertainment
    • 700 & Above Employee
    • Work and Holiday Experience in Australia
      • Oct 2014 - Sep 2015

  • KERVANSARAY HOTELS
    • Hospitality
    • 1 - 100 Employee
    • Customer Relations
      • Jun 2014 - Sep 2014

      -Respond to customer requests -Guide customers through the hotel-Informing the clients -Take into account customer requests and comments-Process complaints -Respond to customer requests -Guide customers through the hotel-Informing the clients -Take into account customer requests and comments-Process complaints

Education

  • IAE Gustave Eiffel
    Master's degree, International MBA
    2019 - 2021
  • Marmara University
    Bachelor's degree, Marketing/Marketing Management, General
    2011 - 2017
  • İzzet Baysal Anadolu Lisesi
    -

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