Melissa Byers

Data Analyst at Hawaii Health Systems Corporation
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Contact Information
us****@****om
(386) 825-5501
Location
Hilo, Hawaii, United States, US

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Credentials

  • Google Data Analytics Specialization
    Coursera
    Nov, 2021
    - Nov, 2024

Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Data Analyst
      • Jun 2017 - Present

      • Collaborates with other hospital departments to gather reporting requirements, including key metrics, data collection and documentation processes, target audience, and actionable items based on results. • Writes SQL queries to analyze data from electronic medical records and other systems to create data sources used for reporting and visualization. • Designs and develops dashboards to identify trends and patterns to improve hospital operational processes and patient care • Presents and disseminates findings with hospital management and staff to provide data-driven solutions. • Performs server administration tasks, such as setting up projects to organize content, managing site users and groups, and assigning project permissions. • Establishes governance processes to ensure data is accurate, explanatory, and timely. Show less

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Quality and Compliance Manager
      • Jun 2015 - Jun 2017

      • Provides leadership, direction, and support to the organization’s quality assurance and compliance program. • Manages organizational systems to trend incidents and resolution of service failures. • Works with teams to develop and implement changes to achieve improved measureable outcomes • Compiles data, analyzes trends, and disseminates results to staff, leadership, and board members. • Ensures adequate processes are in place to monitor and measure all activities related to quality assurance and performance improvement on all aspects of operations, including financial¬¬ and patient care departments. Show less

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Program Coordinator/Analyst
      • Jun 2014 - Jun 2015

      • Plans, organizes, and supervises program activities for the East Hawaii Independent Physicians Association. • Collects and analyzes health insurance claims data from electronic databases and makes suggestions for quality improvement initiatives • Establishes and maintains relationships from physician groups, community health organizations, government entities, and insurers. • Builds data collection tools and writes technical reports to disseminate findings on health services efficiency, cost evaluation, and population health. • Designs, distributes, and analyzes surveys and other data collection tools for healthcare providers and their patients. Show less

    • United States
    • Primary and Secondary Education
    • 700 & Above Employee
    • Educational Assistant
      • Mar 2014 - Jun 2014

      • Provide support to classroom teachers by assisting students identified with educational needs • Give group and individual instruction to help students in their coursework • Contribute to the emotional, managerial, and cultural needs of all students to ensure the school meets educational goals • Provide support to classroom teachers by assisting students identified with educational needs • Give group and individual instruction to help students in their coursework • Contribute to the emotional, managerial, and cultural needs of all students to ensure the school meets educational goals

    • United States
    • Higher Education
    • 700 & Above Employee
    • Graduate Research Assistant
      • Jul 2012 - Jul 2013

      • Assist in program evaluation for Supplemental Nutrition Assistance Program- Education (SNAP-Ed). • Collect quantitative and qualitative data through surveys and observation for reports and academic publication. • Utilize geographic information software (ArcGIS) to create data maps for research reports. • Input and analyze research data using SPSS Statistics. • Assisted in writing research manuscripts for Hawaii State Department of Health, community health organizations, and for academic publication. • Conducted ystematic literature reviews of nutrition education interventions • Connect nutrition professionals and community members by updating and maintaining SNAP-Ed website and Facebook page. Show less

    • Activities Coordinator
      • Aug 2011 - May 2012

      • Work directly with elderly clients suffering from physical and mental disabilities. • Manage the day-to-day tasks of the center (such as providing meals, activities, and taking clients to the restroom). • Lead and organize small and large group activities such as games and exercise/balance classes for optimal cognitive and physical function. • Maintain and classify clients’ records. • Work directly with elderly clients suffering from physical and mental disabilities. • Manage the day-to-day tasks of the center (such as providing meals, activities, and taking clients to the restroom). • Lead and organize small and large group activities such as games and exercise/balance classes for optimal cognitive and physical function. • Maintain and classify clients’ records.

    • Clinical Assistant
      • Jul 2009 - Aug 2011

      • Manage a full office of dentists, hygienists, and assistants to ensure prompt appointments and proper employee meal periods • Train new employees in the sterilization room and assisting doctors’ chairside. • Keep accurate inventory records and order numerous supplies. • Assist doctors in various dental procedures (passing instruments, suctioning, cementing crowns, mixing solutions, and setting up equipment). • Ensure proper sterilization of instruments. • Taking and reading accurate intra-oral and panoramic digital x-rays. Show less

    • United States
    • Retail
    • 700 & Above Employee
    • Salesperson
      • May 2008 - Apr 2011

      • Assist customers in choosing shoes that satisfied them in overall style, budget, and fit. • Operated cash register and collected customer payment. • Assist customers in choosing shoes that satisfied them in overall style, budget, and fit. • Operated cash register and collected customer payment.

Education

  • University of Hawaii at Manoa
    Master's Degree, Public Health
    2011 - 2013
  • University of Hawaii at Manoa
    Bachelor's Degree, Business Family and Consumer Sciences/Human Sciences
    2005 - 2009

Community

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