Hugo Mora Riquelme
Presales Specialist at XMS Chile- Claim this Profile
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Español Native or bilingual proficiency
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English Full professional proficiency
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Deutsch Limited working proficiency
Topline Score
Bio
Pablo Neumann
Hugo es un gran profesional, consultor y arquitecto con tremendos conocimientos y experiencia en procesos de gestión de clientes, Dynamics y BI, que no duda en compartir para dar valor en cada interacción. He trabajado junto con él por varios años en proyectos altamente complejos, destacando siempre la calidad de su trabajo y la seriedad de sus compromisos. Si quieres recibir asesoría experta de alguien con experiencia en Dynamics, BI y procesos de gestión de clientes, Hugo es la persona correcta!
Rafael Ble
Hugo was a great help when we implemented Microsoft CRM across the company. He was very patient, and always took the time and effort to understand any issues we were facing. His proposed solutions were clean and very thorough. I consider him a Microsoft CRM guru with a great human quality to him, and a very valuable asset to have on any strategic projects.
Pablo Neumann
Hugo es un gran profesional, consultor y arquitecto con tremendos conocimientos y experiencia en procesos de gestión de clientes, Dynamics y BI, que no duda en compartir para dar valor en cada interacción. He trabajado junto con él por varios años en proyectos altamente complejos, destacando siempre la calidad de su trabajo y la seriedad de sus compromisos. Si quieres recibir asesoría experta de alguien con experiencia en Dynamics, BI y procesos de gestión de clientes, Hugo es la persona correcta!
Rafael Ble
Hugo was a great help when we implemented Microsoft CRM across the company. He was very patient, and always took the time and effort to understand any issues we were facing. His proposed solutions were clean and very thorough. I consider him a Microsoft CRM guru with a great human quality to him, and a very valuable asset to have on any strategic projects.
Pablo Neumann
Hugo es un gran profesional, consultor y arquitecto con tremendos conocimientos y experiencia en procesos de gestión de clientes, Dynamics y BI, que no duda en compartir para dar valor en cada interacción. He trabajado junto con él por varios años en proyectos altamente complejos, destacando siempre la calidad de su trabajo y la seriedad de sus compromisos. Si quieres recibir asesoría experta de alguien con experiencia en Dynamics, BI y procesos de gestión de clientes, Hugo es la persona correcta!
Rafael Ble
Hugo was a great help when we implemented Microsoft CRM across the company. He was very patient, and always took the time and effort to understand any issues we were facing. His proposed solutions were clean and very thorough. I consider him a Microsoft CRM guru with a great human quality to him, and a very valuable asset to have on any strategic projects.
Pablo Neumann
Hugo es un gran profesional, consultor y arquitecto con tremendos conocimientos y experiencia en procesos de gestión de clientes, Dynamics y BI, que no duda en compartir para dar valor en cada interacción. He trabajado junto con él por varios años en proyectos altamente complejos, destacando siempre la calidad de su trabajo y la seriedad de sus compromisos. Si quieres recibir asesoría experta de alguien con experiencia en Dynamics, BI y procesos de gestión de clientes, Hugo es la persona correcta!
Rafael Ble
Hugo was a great help when we implemented Microsoft CRM across the company. He was very patient, and always took the time and effort to understand any issues we were facing. His proposed solutions were clean and very thorough. I consider him a Microsoft CRM guru with a great human quality to him, and a very valuable asset to have on any strategic projects.
Credentials
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Business Analytics: From Data to Insights
The Wharton SchoolJan, 2023- Nov, 2024 -
Power BI Data Analyst Associate
MicrosoftDec, 2022- Nov, 2024 -
Exasol Certified Sales Expert
ExasolJul, 2020- Nov, 2024 -
Certified Expert in Digital Finance
Frankfurt School of Finance & ManagementMay, 2020- Nov, 2024 -
Dynamics 365 Sales Functional Consultant
MicrosoftJan, 2019- Nov, 2024 -
Exasol Certified Database Developer
ExasolJul, 2018- Nov, 2024
Experience
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XMS Chile
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Chile
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IT Services and IT Consulting
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100 - 200 Employee
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Presales Specialist
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Oct 2022 - Present
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Universidad de Chile
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Chile
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Higher Education
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700 & Above Employee
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Part-time Professor - Analytics and Databases
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Jun 2018 - Present
Lecturer of "Business Analytics", covering data modeling, architectures, business process management and visualization to transform data into information, knowledge, and insights. Datawarehousing, OLAP, SQL, Process Mining. Lecturer of "Business Analytics", covering data modeling, architectures, business process management and visualization to transform data into information, knowledge, and insights. Datawarehousing, OLAP, SQL, Process Mining.
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Self-employed
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Santiago Province, Chile
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Microsoft Dynamics 365 and Business Intelligence Consultant, Architect and Trainer
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Jul 2018 - Sep 2022
Independent architect and senior advisor on Customer Engagement and Customer Insights processes with Microsoft Dynamics 365 (CRM) and Business intelligence solutions. My engagements and works include: July 2019 to March 2020: Pre-sales consultant for VERIPARK, helping to show the value of the Veripark and Dynamics 365 for the Banking industry in the Latinamerican region - #Dynamics365, #Finance, #BusinessConsultant #Presales July 2018 - March 2019: Customer Experience consultant for "Cencosud Administradora de Tarjetas" (CAT) - Subcontracted by Microsoft Chile - #Dynamics365, #Finance, #CustomerExperience Show less
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D365UG in Spanish
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Non-profit Organizations
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1 - 100 Employee
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Member and Speaker of the Chilean Chapter
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Apr 2018 - May 2022
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XMS Chile
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Chile
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IT Services and IT Consulting
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100 - 200 Employee
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Partner
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Nov 2012 - May 2022
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Manager Business Development
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Jan 2017 - Jun 2018
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Partner and CTO
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Nov 2012 - Dec 2016
In XMS we specialize in cloud based, enterprise level software and support for Businesses, Government and Education customers.Our goals are to: • Work with you to define what your business really needs • Support you in the process of implementing Cloud or Onpremise technologies • Help you in get the best experience and ROI with Microsoft solutions Our expertise: • Microsoft Solutions: Dynamics CRM, Power BI, Office 365, SQL Server, SharePoint, Azure and .NET • Business Process Analysis • Business consulting • Technical consulting Show less
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Microsoft
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United States
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Software Development
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700 & Above Employee
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Consultor y Arquitecto Dynamics CRM en Latinoamérica
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Nov 2003 - Nov 2012
Design and implement business processes based in Dynamics CRM. Experience in industries like: Telecommunications, Banking, Mining, Social Responsibility Organizations, Government, Manufacturing and Retail. Design and implement business processes based in Dynamics CRM. Experience in industries like: Telecommunications, Banking, Mining, Social Responsibility Organizations, Government, Manufacturing and Retail.
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Deloitte
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Business Consulting and Services
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700 & Above Employee
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Consultor
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Mar 2000 - Nov 2003
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Consultor
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Apr 1997 - Apr 2000
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Banco Osorno
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Saantiago de Chile
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Analista y desarrollador SQL
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1993 - 1996
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Education
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1986 - 1992
Universidad de Chile
Ingeniero Civil en Computación
Community
