Leslie A. Delgado, MBA
Project Associate at After8toEducate- Claim this Profile
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Spanish Native or bilingual proficiency
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French Elementary proficiency
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English Native or bilingual proficiency
Topline Score
Bio
Katie Gonzalez
Leslie supported me in several searches throughout her time at Uber as a Sourcer. Leslie quickly ramped up to support our Strategy & Operations segment of the Rides business and was able to add extremely qualified sourced candidates into our pipeline, resulting in several hires. I was impressed with Leslie's business acumen, pace, and commitment to diversity, equity, and inclusion. She'd be an asset to any team in a talent acquisition or DEI capacity.
Gabriela Benítez
I highly recommend Leslie for any professional opportunity. We met while participating as members of Los Ubers ERG and were part of the Development Committee, I had the privilege of witnessing her exceptional qualities firsthand. Leslie's energy, drive, and initiative stood out, making her a reliable team member who took swift action. Her commitment to our mission of representing Latinos and Hispanic communities was inspiring. Despite her full-time role as a Talent Sourcer at Uber, Leslie excelled in her core responsibilities and contributions to Los Ubers. Her outstanding values and work ethic make her an amazing asset to any company. Leslie's ability to connect with individuals, identify their strengths, and match them with suitable opportunities is truly remarkable. She will undoubtedly thrive wherever she goes.
Katie Gonzalez
Leslie supported me in several searches throughout her time at Uber as a Sourcer. Leslie quickly ramped up to support our Strategy & Operations segment of the Rides business and was able to add extremely qualified sourced candidates into our pipeline, resulting in several hires. I was impressed with Leslie's business acumen, pace, and commitment to diversity, equity, and inclusion. She'd be an asset to any team in a talent acquisition or DEI capacity.
Gabriela Benítez
I highly recommend Leslie for any professional opportunity. We met while participating as members of Los Ubers ERG and were part of the Development Committee, I had the privilege of witnessing her exceptional qualities firsthand. Leslie's energy, drive, and initiative stood out, making her a reliable team member who took swift action. Her commitment to our mission of representing Latinos and Hispanic communities was inspiring. Despite her full-time role as a Talent Sourcer at Uber, Leslie excelled in her core responsibilities and contributions to Los Ubers. Her outstanding values and work ethic make her an amazing asset to any company. Leslie's ability to connect with individuals, identify their strengths, and match them with suitable opportunities is truly remarkable. She will undoubtedly thrive wherever she goes.
Katie Gonzalez
Leslie supported me in several searches throughout her time at Uber as a Sourcer. Leslie quickly ramped up to support our Strategy & Operations segment of the Rides business and was able to add extremely qualified sourced candidates into our pipeline, resulting in several hires. I was impressed with Leslie's business acumen, pace, and commitment to diversity, equity, and inclusion. She'd be an asset to any team in a talent acquisition or DEI capacity.
Gabriela Benítez
I highly recommend Leslie for any professional opportunity. We met while participating as members of Los Ubers ERG and were part of the Development Committee, I had the privilege of witnessing her exceptional qualities firsthand. Leslie's energy, drive, and initiative stood out, making her a reliable team member who took swift action. Her commitment to our mission of representing Latinos and Hispanic communities was inspiring. Despite her full-time role as a Talent Sourcer at Uber, Leslie excelled in her core responsibilities and contributions to Los Ubers. Her outstanding values and work ethic make her an amazing asset to any company. Leslie's ability to connect with individuals, identify their strengths, and match them with suitable opportunities is truly remarkable. She will undoubtedly thrive wherever she goes.
Katie Gonzalez
Leslie supported me in several searches throughout her time at Uber as a Sourcer. Leslie quickly ramped up to support our Strategy & Operations segment of the Rides business and was able to add extremely qualified sourced candidates into our pipeline, resulting in several hires. I was impressed with Leslie's business acumen, pace, and commitment to diversity, equity, and inclusion. She'd be an asset to any team in a talent acquisition or DEI capacity.
Gabriela Benítez
I highly recommend Leslie for any professional opportunity. We met while participating as members of Los Ubers ERG and were part of the Development Committee, I had the privilege of witnessing her exceptional qualities firsthand. Leslie's energy, drive, and initiative stood out, making her a reliable team member who took swift action. Her commitment to our mission of representing Latinos and Hispanic communities was inspiring. Despite her full-time role as a Talent Sourcer at Uber, Leslie excelled in her core responsibilities and contributions to Los Ubers. Her outstanding values and work ethic make her an amazing asset to any company. Leslie's ability to connect with individuals, identify their strengths, and match them with suitable opportunities is truly remarkable. She will undoubtedly thrive wherever she goes.
Credentials
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Textio Top Writer 2022
TextioJan, 2023- Nov, 2024 -
Textio Inclusive Recruiting Certification
TextioDec, 2021- Nov, 2024 -
Diversity, Equity and Inclusion in the Workplace Certificate
USF Corporate Training and Professional EducationMay, 2021- Nov, 2024 -
Confronting Bias: Thriving Across Our Differences
LinkedInJan, 2021- Nov, 2024 -
Improve SEO for Your Website
LinkedInJan, 2021- Nov, 2024 -
Diversity, Inclusion, and Belonging
LinkedInJul, 2020- Nov, 2024 -
Unconscious Bias
LinkedInJul, 2020- Nov, 2024 -
Certificate in Hospitality and Tourism Management
Florida Atlantic UniversityApr, 2020- Nov, 2024 -
Six Sigma Green Belt Certified
Management and Strategy InstituteApr, 2020- Nov, 2024 -
Lean Six Sigma Yellow Belt
GoLeanSixSigma.com Yellow BeltAug, 2018- Nov, 2024 -
Diversity, Equity, and Inclusion in the Workplace
University of South Florida Muma College of Business
Experience
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After8toEducate
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United States
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Non-profit Organization Management
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1 - 100 Employee
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Project Associate
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Jan 2023 - Present
After8toEducate offers an umbrella solution to allow unsheltered high school students to develop academically, emotionally, and socially to ultimately live healthy and productive lives. In collaboration with the Dallas Independent School District (DISD) and local organizations. In my role, I ... - create and manage data spreadsheets to provide accurate analytical information to stakeholders - support our ongoing projects, food pantry, and clothing exchange program for After8toEducate (“After8”) collaborative. - help to advance a first-of-its-kind initiative to provide housing and other social services to unhoused Dallas ISD students. - assist youth in accessing items/services they need, filling out documents, applying for college, job searching, and researching information to help them improve their situations and find a stable home. Show less
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Founder and Brand Manager
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Apr 2020 - Present
• Create educational content that amplifies social issues and empowers under served communities • Drafted business foundation paperwork, policies and launched an online retail shop on e-commerce platform Shopify • Built a website & wrote copy including descriptions for products • Create statement graphic designs that promote Diversity, Equity, and Inclusion which are placed on various product lines • Conduct research on issues surrounding Diversity, Equity, and Inclusion and create infographics & blogs to build awareness which are posted on social media platforms and website. • Manage all marketing platforms and operations for business Show less
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Uber
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United States
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Internet Marketplace Platforms
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700 & Above Employee
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Talent Sourcer, Ops and Analytics
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Aug 2021 - Jul 2023
> Sourced Diverse Talent to fill roles in Uber's Business Operations and Analytics Teams > Analyzed hiring metrics and trends to create effective sourcing strategies > Partnered with various stakeholders (i.e. hiring managers, executive leadership, recruiters) and advised on inclusive hiring strategies and improvements using key data, best practices, and market research in order to successfully find the best talent for high-priority niche roles. > Created detailed role maps using Mural to show relativity and commonalities in roles in order to build effective Talent pipelines in Beamery > Build processes to promote pipeline sharing and collaboration between sources to make it easier to find viable top talent ✨Highlights:✨ > Increased amount of Diverse hires through organic sourcing strategies which included creating partnerships with community and talent organizations that serve underrepresented groups in Tech. > Fostered dynamic relationships with several stakeholders and networks to increase exposure and visibility of Uber's talent needs and benefits. > Served as an E-board member for Los Ubers Latinx Employee Resource Group where I led many community service, professional development, and cross-cultural projects. > Graduate of the Talent Acquisition Academy Program (TAAP) 3.0 at Uber that inspired others to reach their full potential and featured in the Talent Acquisition Uber Blog (attached below) Show less
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Park Street
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United States
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Beverage Manufacturing
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100 - 200 Employee
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Director of Direct to Retail Operations
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Jan 2018 - Mar 2020
• Used strong knowledge of the wine and spirit industry to consult (~200) clients in DTR Operations and make key operational decisions.• Played instrumental role in the organizational development of department as the pioneer Director where I essentially build the department from the ground up from establishing SOP’s to creating new programs and positions to increase customer service. • Maintained quality assurance and operational consistency across all retail markets (4) by conducting weekly meetings with various teams• Identified, analyzed, and resolved operational inefficiencies by monitoring KPI’s and setting SMART goals which increased productivity by 50%. • Established performance protocols, benchmarks and provided feedback and on-the-spot coaching to 25 team members that I directly managed including supporting HR initiatives such as new hire integrations, training and performance reviews• Promoted teamwork and a positive environment within the group as well as organized workshops to further develop their skills (i.e. leadership, diversity and inclusion, customer service, email etiquette) which resulted low turnover (8%) and high promotion rate (20%) • Managed department budget ($40,000) - kept service recovery expenses low by identifying bottlenecks and through team coaching. • Implemented, troubleshooted, and assisted with training material for new systems such as NetSuite and Front in addition to working with company’s IT department via Jira to design new operational tools to add on to company’s proprietary system. • Led monthly inventory reconciliation projects using Microsoft excel and raw data which I converted into tables and reports in order to identify and correct inventory discrepancies which resulted in keeping discrepancies lower than 10%. Show less
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California State Manager, Operations
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Jul 2017 - Jan 2018
• Oversaw and trained a team of (6) Market Specialists on the overall operations of the California retail distribution market• Implemented comparative analysis to ensure the accuracy of ~100 daily orders processed by Market Specialist. • Managed relationships with contracted vendors (7) (e.g. warehouses, carriers, Fintech)• Provided market-level recommendations, advice, and guidance to clients and/or Client Relationship Managers to increase their service level and knowledge. • Monitored various solicitors (~300) operating under Park Street’s license to ensure good state compliance and proper usage of samples. • Produced and maintained internal and client-facing training materials related to California operating procedures Show less
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Client Relationship Manager/ Operations Team Lead
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Mar 2014 - Jun 2017
• Collaborate with clients to develop custom solutions and deliver meaningful financial results. • Enhance productivity of a portfolio of more than 15 international & domestic, wine and spirits brands’. • Produce weekly and monthly reports reconciling client’s sales, inventory, and expenses.• Ensure data integrity across multi-functional systems, including a real-time reporting platform.• Coordinate all client logistics activities, including inventory management, distribution of product to wholesale and retail markets across the US, and client service while adhering to federal and state regulations.• Oversee a team of 4 Account Managers to ensure great service, help problem solve and provide guidance• Train New Account Managers on all aspects of the position from systems to SOPs. Show less
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Tropical Foods LLC
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United States
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International Trade and Development
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1 - 100 Employee
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Account Manager
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Apr 2013 - Feb 2014
• Generated client’s international proformas, purchase orders, and invoices using QuickBooks. • Developed and maintained great relationships with all LATAM clients, vendors and met all service needs. Conducted most of the business in Spanish; both written and oral communication. • Created and requested export documents (USDA, COO, CFS, NAFTA, COA, etc.) as required. • Arranged logistics to get products from production plants to Freight Forwarders. • Traveled abroad to Dominican Republic and Honduras to analyze the market and identify new growth opportunities Show less
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Municipal Credit Union
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United States
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Financial Services
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400 - 500 Employee
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Business Development Officer
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Jan 2012 - Mar 2013
- Cultivated relationships with key personnel at Select Employer Groups to maintain MCU’s position as a benefit to the company - Represented MCU at events and perform public relations at community events - Delivered presentations to large groups to stir up interest in products and services in both English and Spanish - Analyzed needs of sites and develop sales strategies and programs to meet needs - Assisted VP of Business Development in developing and implementing annual development plan Show less
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MJHS
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United States
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Hospitals and Health Care
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700 & Above Employee
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Coordinator
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Apr 2011 - Feb 2012
- Answered telephone requests from members for transportation and supplies - Processed and Authorized requests using Member System - Communicated with Vendors to make arrangements and solve issues - Followed up with members and vendors on supply orders and transportation - Coordinated with various internal departments via email to ensure requests were handled in a timely manner - Answered telephone requests from members for transportation and supplies - Processed and Authorized requests using Member System - Communicated with Vendors to make arrangements and solve issues - Followed up with members and vendors on supply orders and transportation - Coordinated with various internal departments via email to ensure requests were handled in a timely manner
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Regions Bank
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United States
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Banking
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700 & Above Employee
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Teller
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Feb 2009 - Dec 2010
Process daily cash and non cash transactions Identify customers need and refer them to a product that will aid them Responsible for maintaining cashbox balanced and under limit (limit $20.000) Provide an outstanding experience to all our customers Process daily cash and non cash transactions Identify customers need and refer them to a product that will aid them Responsible for maintaining cashbox balanced and under limit (limit $20.000) Provide an outstanding experience to all our customers
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Old Navy
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United States
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Retail
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700 & Above Employee
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Customer Service Associate
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Jan 2008 - Sep 2009
Communicate using bilingual and interpersonal skills with customers to provide them a good experience Process financial transactions totaling $600 on a daily basis Maintain organization of the store Communicate using bilingual and interpersonal skills with customers to provide them a good experience Process financial transactions totaling $600 on a daily basis Maintain organization of the store
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Supervisor
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May 2007 - Nov 2007
- Managed 10 employees - Processed financial transactions totaling $500 on the daily basis - Conducted closing inventory counts - Managed 10 employees - Processed financial transactions totaling $500 on the daily basis - Conducted closing inventory counts
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City National Bank
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United States
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Banking
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700 & Above Employee
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Legal Department Intern
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Jun 2004 - Aug 2004
Created spreadsheets - Filed client folders - Used Programs to access client information - Prepared Presentation Folders - Maintained client confidentiality Created spreadsheets - Filed client folders - Used Programs to access client information - Prepared Presentation Folders - Maintained client confidentiality
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Education
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Florida International University
Master of Business Administration - MBA, Business Administration, Management and Operations -
Florida International University
Bachelor, Business Administration; International Business and Management