Perry Rawls
US Voice Service at Global FIS- Claim this Profile
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Bio
Experience
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US Voice Service
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Assistant Sales Manager
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Sep 2014 - Present
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Hewlett Packard Enterprise
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United States
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IT Services and IT Consulting
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700 & Above Employee
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customer support agent
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2011 - 2013
My responsibilities where working from a standard protocol and utilizing documented processes to respond to customer's issues. Also I respond to service, product, technical, and customer-relations questions on subjects such as features, specifications and repairs on current and discontinued products, parts, and options, based in customer entitlement status of there products. My responsibilities where working from a standard protocol and utilizing documented processes to respond to customer's issues. Also I respond to service, product, technical, and customer-relations questions on subjects such as features, specifications and repairs on current and discontinued products, parts, and options, based in customer entitlement status of there products.
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Education
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University of Arkansas Community College-Morrilton
Associate of Science (A.S.), Autobody/Collision and Repair Technology/Technician