Information System Security Engineer

• Jan 2023 - Present

Navy

• Jan 2021 - Oct 2022

Broadcast Keying Station/ Submarine Messaging Gateway Subject Matter Expert (SME) ● Served as a BKS/SMG SME offering resources and technical knowledge on VLF/ HF systems by applying critical updates and preventive maintenance.● Assisted in developing and refining Standard Operating Procedures (SOP) for VLF area of expertise.● Collaborated with technicians to identify and address challenging issues to maintain operational goals.● Trained 30 naval personnel to operate, troubleshoot, and report on a Chief of Naval Operations (CNO) Priority One System for the submarine broadcast.● Administered documentation, validation, and accreditation processes necessary to ensure Systems meet security and privacy requirements. ● Revised cybersecurity-related technical publications such as the Password Policy, Backup and Restore Procedures, and Maintenance Requirement Cards (MRCs).● Used Active Directory (AD) to manage account permissions, and password requirements● Utilized Linux commands to push out updates and patches on a Nova Information Exchange Terminal (NIXT). Show less

Navy

• Jun 2019 - Oct 2022

Information Systems Technician: ● Reviewed support cases for technical and troubleshooting accuracy and identify needed process improvements.● Provided technical support on KIV-7M’s to customers having data connectivity issues, assisting with troubleshooting steps, and rebooting of hardware.● 650+ hours of IT help desk experience working with various technical issues.● Support of over 500 trouble tickets of Ultra-High Frequency (UHF), Extra-High Frequency (EHF), Very-Low Frequency (VLF), and High Frequency (HF) Systems which consisted of secure phone calls, classified MAKO chats, and NIPR/SIPR emails.● Advised customers and users on required maintenance practices for diverse software systems to support Original Equipment Manufacturer (OEM) warranty requirements and industry best practices.● Troubleshot multiple unknown issues with Defense Information Systems Agency (DISA) to alleviate outages on Emergency Action Message (EAM) paths while conducting testing on Priority One Circuits. Show less

Navy

• Jun 2019 - Oct 2022

Cryptographic Supervisor ● Supervised personnel in handling over 3500 Cryptographic line items with zero discrepancies resulting in the seamless delivery of uninterrupted communications to the naval fleet.● Conducted over 3500 cryptographic rollovers to ensure minimum downtime.● Performed daily inventory to verify classified material was 100 percent accounted for.● Managed communications for over 3,500 circuits supporting Defense Information Systems Agency (DISA) and Navy Tactical users.● Handled cryptographic keys, resulting in on time compliance with key supersessions and destruction in accordance with the effective status message. Show less