Justin Lai

Analyst at Empact
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Contact Information
us****@****om
(386) 825-5501
Location
Singapore, SG

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Credentials

  • Classical Sociological Theory
    Coursera
    May, 2022
    - Nov, 2024
  • Bachelor of Arts (Mass Communication)
    Curtin University
    Sep, 2016
    - Nov, 2024
  • Certificate in Multimedia
    Nanyang Academy of Fine Arts
    Jun, 2014
    - Nov, 2024

Experience

    • Singapore
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Analyst
      • Oct 2022 - Present

      • Support for desktop research and data collection on social impact projects • Conducted stakeholder interviews on behalf of arts organisations • Transcribed videos for online learning course in social project management • Support for desktop research and data collection on social impact projects • Conducted stakeholder interviews on behalf of arts organisations • Transcribed videos for online learning course in social project management

    • Singapore
    • Non-profit Organizations
    • 1 - 100 Employee
    • Research & Consulting
      • Aug 2021 - Jun 2022

      • Sourced and revised content towards research training modules for volunteers• Compiled information of migrant worker organisations for stakeholder mapping• Third-party consulting projects including data extraction, interview transcription

    • YouthTech Trainee (Digital Marketing)
      • Jun 2021 - Jun 2022

      • Edited and published social media content for fundraising and recruitment campaigns, mainly for Facebook

    • Singapore
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Safe Management Floor Officer
      • Jul 2020 - Sep 2020

      • Recorded temperature and ensured TraceTogether app was enabled for employees and visitors at a corporate building, as part of COVID-19 prevention efforts • Worked alongside people with disabilities (PWD), learning to interact with my fellow Neurodivergent colleagues as well as those with physical and intellectual differences • Recorded temperature and ensured TraceTogether app was enabled for employees and visitors at a corporate building, as part of COVID-19 prevention efforts • Worked alongside people with disabilities (PWD), learning to interact with my fellow Neurodivergent colleagues as well as those with physical and intellectual differences

    • Singapore
    • Entertainment Providers
    • 1 - 100 Employee
    • Marketing & Operations Manager
      • Jul 2018 - Jun 2020

      • Scouted creators for a blockchain anime and digital art platform • Managed a growing online presence through relevant social media channels • Produced site documentation and communication materials to guide new users • Handled customer queries for the world’s first anime merchandise search engine and marketplace • Scouted creators for a blockchain anime and digital art platform • Managed a growing online presence through relevant social media channels • Produced site documentation and communication materials to guide new users • Handled customer queries for the world’s first anime merchandise search engine and marketplace

    • Design Services
    • 1 - 100 Employee
    • Publishing Intern
      • Sep 2017 - Dec 2017

      • Developed concepts for third-party client on a children’s picture book series • Proofread and edited upcoming publications, including books and third-party magazines • Manned booths at festivals and mall bazaars; handled customer queries and purchases • Developed concepts for third-party client on a children’s picture book series • Proofread and edited upcoming publications, including books and third-party magazines • Manned booths at festivals and mall bazaars; handled customer queries and purchases

    • Singapore
    • Museums, Historical Sites, and Zoos
    • 1 - 100 Employee
    • Young Professional Trainee - Communications and Development
      • Mar 2017 - Sep 2017

      • Produced exhibition collaterals (newsletters, posters etc) for online and offline distribution • Featured exhibition programmes on official social media pages and third-party event listings • Facilitated content for exhibition surveys, mailing lists, databases and council reports • Produced exhibition collaterals (newsletters, posters etc) for online and offline distribution • Featured exhibition programmes on official social media pages and third-party event listings • Facilitated content for exhibition surveys, mailing lists, databases and council reports

    • Singapore
    • Advertising Services
    • 1 - 100 Employee
    • Intern (Copywriting)
      • Oct 2016 - Feb 2017

      • Drafted and edited feature articles, ensuring consistency with conciseness and tone in mind • Adapted content from product pages for the revamp of a national bank website • Outlined social media conversation calendar for client’s regional Facebook pages • Drafted and edited feature articles, ensuring consistency with conciseness and tone in mind • Adapted content from product pages for the revamp of a national bank website • Outlined social media conversation calendar for client’s regional Facebook pages

    • Production Assistant
      • Sep 2015 - May 2016

      • Recced for piano host venues islandwide in this community arts project • Wrote articles and video interview scripts to document charity/artist co-decoration of pianos • Served as ‘Piano Guardian’, encouraging the public to play and conversing with residents • Recced for piano host venues islandwide in this community arts project • Wrote articles and video interview scripts to document charity/artist co-decoration of pianos • Served as ‘Piano Guardian’, encouraging the public to play and conversing with residents

Education

  • Curtin University
    Bachelor of Arts (B.A.), Mass Communication
    2014 - 2016

Community

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