Chief People Officer

• Apr 2023 - Present

Human Resources Business Partner

• Sep 2019 - Present

Reports to the Chief People Officer, serves as Talent Business Partner to senior business practice leads, and supports a client base of 140+ employees. Develops and leads people strategy; collaborates with and influences senior leaders to prioritize strategic people priorities and solutions. Serves as a change agent and champion for the rollout of company-wide talent-related strategies and initiatives. Anticipates and responds to changing business needs. Influences lasting… Show more Reports to the Chief People Officer, serves as Talent Business Partner to senior business practice leads, and supports a client base of 140+ employees. Develops and leads people strategy; collaborates with and influences senior leaders to prioritize strategic people priorities and solutions. Serves as a change agent and champion for the rollout of company-wide talent-related strategies and initiatives. Anticipates and responds to changing business needs. Influences lasting change in assigned businesses by serving as a change advocate on companywide strategies and initiatives.

Vice President, People Services

• Mar 2014 - Sep 2019

Reporting to the CEO, serves as member of the executive team; leads, develops and executes human capital strategies in support of the business plan and strategic direction of the organization. Conducts talent acquisition, succession planning, training and performance management. Manages employee relations. Oversees organization’s volunteer program. • Implemented new staff learning and professional development program for employees with multi-vehicle platforms that support… Show more Reporting to the CEO, serves as member of the executive team; leads, develops and executes human capital strategies in support of the business plan and strategic direction of the organization. Conducts talent acquisition, succession planning, training and performance management. Manages employee relations. Oversees organization’s volunteer program. • Implemented new staff learning and professional development program for employees with multi-vehicle platforms that support organizational core competencies. • Initiated inaugural employee engagement survey; analyzed and leveraged results to institute highly rated employee-driven engagement initiatives. • Employed change management strategies to lead organization through reengineering efforts and organizational realignments. • Facilitated inaugural employee engagement survey; analyzed and leveraged results to institute employee-driven engagement initiatives. Show less Reporting to the CEO, serves as member of the executive team; leads, develops and executes human capital strategies in support of the business plan and strategic direction of the organization. Conducts talent acquisition, succession planning, training and performance management. Manages employee relations. Oversees organization’s volunteer program. • Implemented new staff learning and professional development program for employees with multi-vehicle platforms that support… Show more Reporting to the CEO, serves as member of the executive team; leads, develops and executes human capital strategies in support of the business plan and strategic direction of the organization. Conducts talent acquisition, succession planning, training and performance management. Manages employee relations. Oversees organization’s volunteer program. • Implemented new staff learning and professional development program for employees with multi-vehicle platforms that support organizational core competencies. • Initiated inaugural employee engagement survey; analyzed and leveraged results to institute highly rated employee-driven engagement initiatives. • Employed change management strategies to lead organization through reengineering efforts and organizational realignments. • Facilitated inaugural employee engagement survey; analyzed and leveraged results to institute employee-driven engagement initiatives. Show less

Manager Workplace Partnerships

• Jan 2012 - Feb 2014

Developed and implemented innovative communication and public relations plan to increase awareness and enhance public perception of organ and tissue donation through workplace partnerships and volunteer engagement. ● Managed departmental operations, including recruitment, training, retention, supervision and deployment of a diverse group of volunteers. ● Created a best-in-class volunteer program and best-in-class workplace partnerships program, with the primary goal of driving… Show more Developed and implemented innovative communication and public relations plan to increase awareness and enhance public perception of organ and tissue donation through workplace partnerships and volunteer engagement. ● Managed departmental operations, including recruitment, training, retention, supervision and deployment of a diverse group of volunteers. ● Created a best-in-class volunteer program and best-in-class workplace partnerships program, with the primary goal of driving enrollment on the New York State organ donor registry. Show less Developed and implemented innovative communication and public relations plan to increase awareness and enhance public perception of organ and tissue donation through workplace partnerships and volunteer engagement. ● Managed departmental operations, including recruitment, training, retention, supervision and deployment of a diverse group of volunteers. ● Created a best-in-class volunteer program and best-in-class workplace partnerships program, with the primary goal of driving… Show more Developed and implemented innovative communication and public relations plan to increase awareness and enhance public perception of organ and tissue donation through workplace partnerships and volunteer engagement. ● Managed departmental operations, including recruitment, training, retention, supervision and deployment of a diverse group of volunteers. ● Created a best-in-class volunteer program and best-in-class workplace partnerships program, with the primary goal of driving enrollment on the New York State organ donor registry. Show less

Senior Director, Staff Engagement

• Jul 2009 - Sep 2011

Selected and promoted to lead newly designed department to diagnose organizational needs and create meaningful solutions. Consultant to managers, senior leadership and Human Resources to identify and prioritize engagement and retention activities for 140 employees and 10,000 volunteers. Drafted and delivered organizational communications. Managed team of three employees. Selected by CEO to conduct process review and evaluation of corporate volunteer program. Revitalized structure to… Show more Selected and promoted to lead newly designed department to diagnose organizational needs and create meaningful solutions. Consultant to managers, senior leadership and Human Resources to identify and prioritize engagement and retention activities for 140 employees and 10,000 volunteers. Drafted and delivered organizational communications. Managed team of three employees. Selected by CEO to conduct process review and evaluation of corporate volunteer program. Revitalized structure to improve engagement and insure long-term corporate financial support. Led the design and administration of the organization’s first employee engagement survey. Delivered all communications, managed analysis of results and translated into action plans with targeted outcomes, including the design of organization’s first “Engagement Score,” the foundation for annual measurement of organizational involvement. Oversaw design and delivery of content for change management and professional development curriculum. Managed staff wellness initiatives, including Lunch and Learn series and Wellness Fairs. Creatively leveraged resources by integrating new AmeriCorps program, resulting in a unique staffing model that placed 30 members and resulted in organizational savings of $360k. Initial lead project manager in the one week deployment of 50 volunteer translators that served earthquake relief efforts in Haiti; leveraged community relationships for targeted recruitment and directed onboarding components including interviewing, screening, and orientation.

Senior Director, Volunteer Resources

• Nov 2006 - Jul 2009

Promoted to direct organization’s record-breaking strategic initiative that trained and recruited 8,000 reserve volunteers and surpassed the 10,000 goal. Developed, integrated and communicated staff policy. Managed budget of $500k. Directed and motivated team of 10 employees and 10 leadership volunteers. Consistently met and exceeded annual goal to recruit 2,000 volunteers. Directed all components of the implementation and roll out of an interactive, web-based volunteer… Show more Promoted to direct organization’s record-breaking strategic initiative that trained and recruited 8,000 reserve volunteers and surpassed the 10,000 goal. Developed, integrated and communicated staff policy. Managed budget of $500k. Directed and motivated team of 10 employees and 10 leadership volunteers. Consistently met and exceeded annual goal to recruit 2,000 volunteers. Directed all components of the implementation and roll out of an interactive, web-based volunteer management system to 5,000 volunteers. Transitioned volunteer information system from paper to electronic by integrating dynamic online application and internal record management system, resulting in a $10k a year savings for organization. Oversaw all aspects of annual volunteer recognition event, with an average of 300 attendees. Garnered annual savings of $20k by streamlining the process for producing staff identification.

Director, Volunteer Resources

• Feb 2005 - Nov 2006

Directed daily operations to recruit, screen and place volunteers to meet staffing needs. Drafted job descriptions, policies and handbook. Resolved employee relations issues and conducted investigations. Managed budget of $500k. Directed and motivated team of 10 employees and 10 leadership volunteers. Selected by senior leadership to design and facilitate one-day strategic task force on volunteers that resulted in the creation of a pioneer organizational needs assessment… Show more Directed daily operations to recruit, screen and place volunteers to meet staffing needs. Drafted job descriptions, policies and handbook. Resolved employee relations issues and conducted investigations. Managed budget of $500k. Directed and motivated team of 10 employees and 10 leadership volunteers. Selected by senior leadership to design and facilitate one-day strategic task force on volunteers that resulted in the creation of a pioneer organizational needs assessment. Developed fast track, one-day training program that, in three months, recruited, screened and trained 2,500 volunteers for Hurricane Katrina relief efforts. Managed internship program, placing an average of 20 interns annually, and oversaw Red Cross Club program that engaged over 700 high school and college students.

Urban Heroes Awards Benefit Coordinator

• Mar 2004 - Nov 2004

Managed all aspects of fundraising event for children’s non-profit organization. Responsible for a budget of $120k. Secured goal of 500 attendees and raised half a million dollars. Managed all aspects of fundraising event for children’s non-profit organization. Responsible for a budget of $120k. Secured goal of 500 attendees and raised half a million dollars.

Manager of Community Resources

• Apr 2002 - Nov 2003

Galvanized targeted constituency groups by developing and promoting issue-based campaigns. Drafted and disseminated communications to volunteers, supporters and general public. Grew Internet activist network by 8,000 members by building and leveraging community partnerships, conducting campus and business outreach, issuing e-campaigns and holding events. Created innovative activist event series that garnered 5 new community partnerships and 500 new supporters.

Community Outreach Coordinator

• Jul 1999 - Apr 2002

Coordinated organization’s program of 400 volunteers, including screening, placement and orientation. Managed production of all volunteer program materials, policies and guidelines. Founded and facilitated cross-departmental team on volunteerism. Spearheaded student-organizing activities at ten college campuses. Trained 500 students.