Experience

StrategIQ Commerce

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Sr. Manager, Client Services

  • Apr 2021 - Present

• Manager, Client Services

  • Dec 2018 - Mar 2021

• Client Services Team Lead

  • May 2017 - Dec 2018

  ● Logistical data analysis and reporting● Team management

• Client Specialist

  • Dec 2014 - May 2017

  ● Logistical data analysis and reporting



D&S Communications

• IT Services and IT Consulting
• 1 - 100 Employee

• Systems Engineer

  • Feb 2012 - May 2013

  ● Installing and troubleshooting IT equipment remotely and on customer sites● Designing and implementing telephony hardware and software● Programming IP-telephony servers to client specifications● Working with sales and management staff to coordinate system installations

• Project Manager

  • Feb 2011 - Jan 2012

  ● Creating and editing in-house and client-geared technical documents● Working with engineers to produce detailed training manuals and installation guides● Fielding customer service phone calls and dispatching engineers● Maintaining project development deadlines, managing work scopes