Experience

Central Texas Regional Mobility Authority

• United States
• Government Administration
• 1 - 100 Employee

• Director of Community Relations

  • Mar 2013 - Present

  Multi-faceted transportation industry veteran known for being at the forefront of industry innovations including new agency development, payment system implementation, open road tolling, all-electronic tolling and groundbreaking communication programs. Currently heading up an industry leading public outreach effort for all Mobility Authority roadway construction projects, responsible for creation and management of the agency's MoveFWD workforce development program and a key member of the agency's innovation team, focused on bringing high-tech transportation concepts to reality in Central Texas. A vital member of the executive team known as a strategic adviser and visionary with extensive cross departmental big picture expertise. Previously, played a vital role in implementing the region's first variably priced express toll lanes, while leading a cutting edge community outreach program and educational marketing effort that led to widespread acceptance of the project, a smooth opening and high rates of lane usage.

• Director of Communications

  • Feb 2005 - Mar 2013

  Key member of the executive team that built the newly created Central Texas Regional Mobility Authority into a highly respected, industry leading transportation agency with an annual revenue stream in excess of $100 million. Established agency brand, led successful effort to overcome community opposition to tolling, supported construction and operational implementation of numerous high profile toll road projects and establishment of TxTag toll tag program. Key member of team that implemented one of the first all-electronic cashless toll road systems in the United States and created a first of its kind license plate billing program.



Central Florida Expressway Authority

• United States
• Truck Transportation
• 1 - 100 Employee

• Manager of Communication and Marketing

  • Jun 1996 - Jun 2004

  Established agency's communication and marketing program, implementing innovative quality of life brand marketing and industry leading transponder sales programs for E-PASS. Created agency website and implemented first of their kind customer account features. Supported implementation of first generation electronic toll collection system and part of team that led development of first generation open road tolling facilities. Key member of team that led one of the country's first transponder transition programs, changing out more than 200,000 active tags in coordination with the Florida Turnpike Enterprise. Headed up creative planning and public outreach program for initial Wekiva Parkway environmental study. Established and managed industry leading brand, product and customer satisfaction research program. Oversaw public outreach program on numerous construction projects and oversaw event planning for several highly successful roadway groundbreaking and grand opening events.



Florida's Turnpike Enterprise

• Public Information Officer

  • Jun 1994 - Jun 1996

  Oversaw community outreach activities on the State Road 417 Southern Connector Extension Project and led a highly successful grand opening event. Developed and implemented communication and marketing strategies for converting Florida's Turnpike from a ticket system to a barrier toll collection system in Central Florida. Handled media relations and agency communications for the Florida Turnpike toll roads in Tampa and the Central Florida region.



WDBO Radio

• General Assignment Reporter

  • Sep 1990 - Jun 1994

  General assignment report known for ability to accurately report on a wide range of challenging and complicated topics from criminal justice issues to community development trends and transportation system challenges.