Experience

Webflow

• United States
• Software Development
• 500 - 600 Employee

• Customer Support Specialist - Billing

  • Oct 2021 - Present

  Providing assistance to customers who are facing billing related issues and queries. Providing assistance to customers who are facing billing related issues and queries.



A2 Hosting

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Solutions Specialist

  • Aug 2020 - Sep 2021

  Performing my duties in the capacity of working as a Solutions Specialist with A2 Hosting involved advising prospective clients of certain plans that would be suitable for their requirements and assisting existing customers with their upgrade enquiries. Performing my duties in the capacity of working as a Solutions Specialist with A2 Hosting involved advising prospective clients of certain plans that would be suitable for their requirements and assisting existing customers with their upgrade enquiries.



Telstra

• Australia
• Telecommunications
• 700 & Above Employee

• Connections Manager

  • Apr 2018 - Apr 2020

  As a Connection Manager providing transitioning NBN services for Telstra’s Government and Enterprise clientele, I was responsible for handling a smooth migration for our largest customers from the existing Copper network to the NBN. As a Connection Manager providing transitioning NBN services for Telstra’s Government and Enterprise clientele, I was responsible for handling a smooth migration for our largest customers from the existing Copper network to the NBN.



David Jones

• Australia
• Retail
• 700 & Above Employee

• Logistics Assistant

  • Sep 2016 - Mar 2018

  A significant portion of my role at David Jones was dedicated towards performing duties relating to the daily dispatching requirements of the store. A significant portion of my role at David Jones was dedicated towards performing duties relating to the daily dispatching requirements of the store.



The University of Queensland

• Higher Education
• 700 & Above Employee

• Space Audit Supervisor

  • Feb 2014 - May 2017

  Primary duties consisted of leading a team collecting specific data for a detailed report provided to the Department of Education or Training on the utility of formal and informal learning spaces at The University of Queensland. Primary duties consisted of leading a team collecting specific data for a detailed report provided to the Department of Education or Training on the utility of formal and informal learning spaces at The University of Queensland.



Arvixe.com

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Technician

  • Apr 2014 - Oct 2015

  As an employee for a Web Hosting company of over 100,000 customers, I was tasked with assisting customers from across the globe on a variety of matters. The majority of my duties pertained to helping customers with their Sales & Billing enquiries via Live Chat, Calls & Email. As an employee for a Web Hosting company of over 100,000 customers, I was tasked with assisting customers from across the globe on a variety of matters. The majority of my duties pertained to helping customers with their Sales & Billing enquiries via Live Chat, Calls & Email.