Senior Manager, Client Leadership

• Feb 2022 - Present

Senior Campaign Manager - Team Lead

• Feb 2021 - Feb 2022

Campaign Manager - Team Lead

• Sep 2020 - Feb 2022

- Responsible for achieving & reporting team KPIs including Billable Hours, Utilization, Retention Rates, reporting directly to the CEO - In charge of onboarding new team members & clients - Relied on to resolve client & team issues - Perform quarterly performance reviews on all team members - Manage profitable PPC campaigns - Review and communicate new opportunities for different platforms, strategies, conferences and tactics to keep the team updated - Review projects in… Show more - Responsible for achieving & reporting team KPIs including Billable Hours, Utilization, Retention Rates, reporting directly to the CEO - In charge of onboarding new team members & clients - Relied on to resolve client & team issues - Perform quarterly performance reviews on all team members - Manage profitable PPC campaigns - Review and communicate new opportunities for different platforms, strategies, conferences and tactics to keep the team updated - Review projects in progress and to provide clarity, feedback, and assistance in order to promote the continual growth of team members

Campaign Manager

• Jun 2019 - Aug 2020

- Managed profitable PPC campaigns throughout portfolio of clients in several industries across North America. - Managed multiple team projects and efficiently communicated to all stakeholders - Lead Lunch & Learn sessions and assisted in team training & onboarding - Analyzed data available through Google Analytics and provide recommendations to improve results - Applied integrated marketing communications across multiple channels (Google, Facebook, LinkedIn, YouTube) - Managed… Show more - Managed profitable PPC campaigns throughout portfolio of clients in several industries across North America. - Managed multiple team projects and efficiently communicated to all stakeholders - Lead Lunch & Learn sessions and assisted in team training & onboarding - Analyzed data available through Google Analytics and provide recommendations to improve results - Applied integrated marketing communications across multiple channels (Google, Facebook, LinkedIn, YouTube) - Managed and provide monthly reports to clients - Supported the sales team with forecasting projections for prospective clients - Developed ad copy & visuals to support campaign objectives - Developed target personas through research to better understanding user pain points, motivations & opportunities

Floor Manager

• Jan 2012 - Jun 2019

- Responsible for training and developing new employees. - Daily budget projections and adherence. - Manage teams of 10-25 employees. - Resolve customer issues quickly and resourcefully.

Bartender/Server

• Oct 2011 - Jun 2019

In-Store Marketing Coordinator

• Mar 2018 - May 2019

- Responsible for Instagram account and developing a content schedule for posting. - Increased key performance indicators such as reach, website clicks, followers and impressions. - Engage with followers using social listening tactics and location tracking. - Build awareness and drive traffic to events.

Search Engine Optimization Specialist

• Oct 2017 - Dec 2018

- Crawled product pages and updated key SEO elements such as meta-description, title tags, alt text, and more. - Responsible for adding new product pages and ensuring each page is optimized based on the elements mentioned above. - Used photo-editing software to enhance product images. - Migrated 1000+ product pages from previous website. - Worked daily optimizing wordpress elements. - Crawled product pages and updated key SEO elements such as meta-description, title tags, alt text, and more. - Responsible for adding new product pages and ensuring each page is optimized based on the elements mentioned above. - Used photo-editing software to enhance product images. - Migrated 1000+ product pages from previous website. - Worked daily optimizing wordpress elements.