Experience

Esoft

• Denmark
• Media Production
• 100 - 200 Employee

• Enterprise Resources Planning System Analyst

  • Jun 2018 - Present

  ERP System Analyst (Microsoft Dynamic Ax 2012) - In charge of system setup and modification in multiple modules (customers, production controls, workers, resources). Improve and consult new workflows for complex products. - Monitoring systems by key metrics, detecting potential issues, and bug fixing if needed. - In charge of data for Productions Performance Measurement: Improve, modify, and maintain monthly dynamic reports, get data following requirements. Business Analyst / Proxy Product Owner - Work closely with the Product Manager, the Product Owner, and Scrum Team using Agile Methodology to report bugs, write concepts, stories, conduct end-user acceptance tests, training, and support for the B2B and B2C online order portals (Coconut and ImageLife). - Conduct End-user testing, training, and managing the B2B online order Portal (Coconut). - Coordinating with BDs and CS teams to set up and launch new order Portal to clients. Recognitions and gains: - Successfully launched the new order portal Coconut to 100% B2B clients in a year 2020 with more than 100 clients Show less



Uber

• United States
• Internet Marketplace Platforms
• 700 & Above Employee

• City Operations Assistant

  • Feb 2017 - Apr 2018

  Customer service Market research Competition team Customer service Market research Competition team



Topica Edtech Group

• Vietnam
• E-Learning Providers
• 700 & Above Employee

• Online Tutor

  • Mar 2016 - Oct 2016

  Teach English Assist foreign teachers Teach English Assist foreign teachers