Melissa Godinez

Vice President of Strategic Operations at Volunteers of America North Louisiana
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Contact Information
us****@****om
(386) 825-5501
Location
Milton, Florida, United States, US

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Credentials

  • Google IT Support
    Coursera
    Apr, 2020
    - Oct, 2024

Experience

  • Volunteers of America North Louisiana
    • United States
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Vice President of Strategic Operations
      • Jan 2020 - Present

      • Work with leadership to translate strategic objectives across 30 separately funded programs into specific performance measures and associated improvement efforts. Spearhead agency efforts to develop and deploy improved data systems. • Serve as Project Manager for Paycor, a Human Capital Management System (HCM), which included managing project scope, objectives, and resources. • Engage stakeholders from across agency in change efforts. Communicate internal business needs to vendor and… Show more • Work with leadership to translate strategic objectives across 30 separately funded programs into specific performance measures and associated improvement efforts. Spearhead agency efforts to develop and deploy improved data systems. • Serve as Project Manager for Paycor, a Human Capital Management System (HCM), which included managing project scope, objectives, and resources. • Engage stakeholders from across agency in change efforts. Communicate internal business needs to vendor and set realistic expectations with all stakeholders. • Utilize strong organizational, time management, and multi-tasking skills to manage projects involving complex situations. • Manage Training, Quality Assurance, and Logistics departments, including prioritization of projects/investments to maintain alignment with Strategic Plan. • Participate in Executive Leadership meetings to ensure ongoing fiscal and resource management.

    • Director of Information Technolgoy
      • Dec 2014 - Jul 2022

      • Provided overall direction of all information technology across 30 programs and 12 locations. • Implemented multiple systems including: Credible (electronic health record) and Square-9 (Document Management Software) • Managed relationships with IT and software vendors’ support and development teams. • Established best practices for database management, including facilitating system enhancements and upgrades. • Assisted users and programs in meeting reporting requirements through… Show more • Provided overall direction of all information technology across 30 programs and 12 locations. • Implemented multiple systems including: Credible (electronic health record) and Square-9 (Document Management Software) • Managed relationships with IT and software vendors’ support and development teams. • Established best practices for database management, including facilitating system enhancements and upgrades. • Assisted users and programs in meeting reporting requirements through data collection • Produced and create system-generated reports as needed for programs, funders, or to verify participation and data quality achievement. • Coordinated and administer support services for data collection, including end user training and technical support through e-mail, telephone, and face-to-face contact. • Served as the primary point of contact on all data integration projects. • Facilitated quarterly Senior Management meetings to evaluate that the agency and individual programs are efficiently working to ensure client outcomes are achieved.

    • Data Collection Manager
      • Jun 2012 - Dec 2014

      • Facilitated continuous improvement efforts through the implementation of ServicePoint, an HMIS database. Assessed current process flow, suggested streamlined improvements, and conducted employee training to achieve desired results.

  • Northwest Pipe Company
    • United States
    • Wholesale Building Materials
    • 200 - 300 Employee
    • Corporate Management Representative
      • Aug 2009 - Feb 2012

      • Revised the Quality Management System (QMS) as necessary for the corporate office and satellite locations. Conducted management review meetings, analyzed data, and facilitated continuous improvement projects. • Revised the Quality Management System (QMS) as necessary for the corporate office and satellite locations. Conducted management review meetings, analyzed data, and facilitated continuous improvement projects.

Education

  • Morehead State University
    Master of Arts (M.A.), English/Adult Education
    2009 - 2011
  • The University of Kansas
    Bachelor's degree, Secondary Education and Teaching
    2002 - 2006

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