Wilson Alvarez
IT Program Manager / IT Operations Manager at SelfDesign Learning Foundation- Claim this Profile
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English Professional working proficiency
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Spanish Native or bilingual proficiency
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French Elementary proficiency
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Bio
Mario Vasquez
I know Wilson from his Huawei days as entering Wireless Engineer, excellent staff, get in the rhythm very quickly, fast learner, creative and proactive. Highly recommended to whom may be interested!
Mario Vasquez
I know Wilson from his Huawei days as entering Wireless Engineer, excellent staff, get in the rhythm very quickly, fast learner, creative and proactive. Highly recommended to whom may be interested!
Mario Vasquez
I know Wilson from his Huawei days as entering Wireless Engineer, excellent staff, get in the rhythm very quickly, fast learner, creative and proactive. Highly recommended to whom may be interested!
Mario Vasquez
I know Wilson from his Huawei days as entering Wireless Engineer, excellent staff, get in the rhythm very quickly, fast learner, creative and proactive. Highly recommended to whom may be interested!
Credentials
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ITIL Foundation Level
AXELOS Global Best PracticeFeb, 2023- Nov, 2024 -
Full-Stack Web Development
UdemyJan, 2023- Nov, 2024 -
DevOps
UdemySep, 2022- Nov, 2024 -
Verified International Academic Qualifications
World Education ServicesOct, 2021- Nov, 2024 -
BPMN 2.0
UdemySep, 2021- Nov, 2024 -
Bash Shell Scripting
UdemyJun, 2021- Nov, 2024 -
Linux Administration
UdemyApr, 2021- Nov, 2024 -
Agile Software Development
CourseraMar, 2021- Nov, 2024 -
Lean Software Development
CourseraMar, 2021- Nov, 2024 -
Software Development Processes and Methodologies
CourseraFeb, 2021- Nov, 2024 -
Professional Scrum Master I
Scrum.orgOct, 2019- Nov, 2024 -
Project Management Professional
Project Management InstituteSep, 2019- Nov, 2024
Experience
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SelfDesign Learning Foundation
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Canada
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Education Administration Programs
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1 - 100 Employee
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IT Program Manager / IT Operations Manager
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Mar 2021 - Present
- Lead the IT department and oversee its three distinct areas: technical support, software development, and system administration, focusing on achieving operational excellence. I am responsible for the entire IT portfolio, encompassing all projects, programs, and operations. - Successfully implemented both Waterfall (PMI) and Agile methodologies to optimize project lifecycles, ensuring efficient and effective project delivery. - Spearheaded the implementation of the ITIL Service… Show more - Lead the IT department and oversee its three distinct areas: technical support, software development, and system administration, focusing on achieving operational excellence. I am responsible for the entire IT portfolio, encompassing all projects, programs, and operations. - Successfully implemented both Waterfall (PMI) and Agile methodologies to optimize project lifecycles, ensuring efficient and effective project delivery. - Spearheaded the implementation of the ITIL Service Management framework, standardizing operations, processes, and procedures within the department. This strategic move guarantees continuous service availability in strict adherence to Service Level Agreements (SLAs). - Direct the IT department to play a central role within the organization by fostering innovation and empowering other departments to leverage technology to achieve their goals more effectively. - Demonstrated operational efficiency by developing, analyzing, and preparing operational reports, providing insights for data-driven decision-making within the IT department. Show less - Lead the IT department and oversee its three distinct areas: technical support, software development, and system administration, focusing on achieving operational excellence. I am responsible for the entire IT portfolio, encompassing all projects, programs, and operations. - Successfully implemented both Waterfall (PMI) and Agile methodologies to optimize project lifecycles, ensuring efficient and effective project delivery. - Spearheaded the implementation of the ITIL Service… Show more - Lead the IT department and oversee its three distinct areas: technical support, software development, and system administration, focusing on achieving operational excellence. I am responsible for the entire IT portfolio, encompassing all projects, programs, and operations. - Successfully implemented both Waterfall (PMI) and Agile methodologies to optimize project lifecycles, ensuring efficient and effective project delivery. - Spearheaded the implementation of the ITIL Service Management framework, standardizing operations, processes, and procedures within the department. This strategic move guarantees continuous service availability in strict adherence to Service Level Agreements (SLAs). - Direct the IT department to play a central role within the organization by fostering innovation and empowering other departments to leverage technology to achieve their goals more effectively. - Demonstrated operational efficiency by developing, analyzing, and preparing operational reports, providing insights for data-driven decision-making within the IT department. Show less
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CICCC - Cornerstone International Community College of Canada
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Canada
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Higher Education
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1 - 100 Employee
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International Experience and Education
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Feb 2020 - Jan 2021
- Relocated to Canada to pursue an International Business Management program at Cornerstone International Community College. - During this period, I acquired a deep understanding of international business practices, market dynamics, and global management strategies. - Successfully completed coursework focused on business strategy, market research, and cross-cultural communication. - Relocated to Canada to pursue an International Business Management program at Cornerstone International Community College. - During this period, I acquired a deep understanding of international business practices, market dynamics, and global management strategies. - Successfully completed coursework focused on business strategy, market research, and cross-cultural communication.
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Gtd Chile
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Chile
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Telecommunications
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700 & Above Employee
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Senior Project Manager
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Sep 2019 - Jan 2020
- Directed and controlled IT projects assigned by the Project Management Office (PMO) throughout their entire lifecycle, efficiently managing high-profile accounts of public institutions and private companies in the country. - Managed all project stakeholders, from customers and suppliers to various internal departments involved in pre-project and post-project processes, such as pre-sales, commercial, logistics, comptroller, engineering, and operational continuity. - Led and coordinated… Show more - Directed and controlled IT projects assigned by the Project Management Office (PMO) throughout their entire lifecycle, efficiently managing high-profile accounts of public institutions and private companies in the country. - Managed all project stakeholders, from customers and suppliers to various internal departments involved in pre-project and post-project processes, such as pre-sales, commercial, logistics, comptroller, engineering, and operational continuity. - Led and coordinated multidisciplinary teams of IT specialists, encompassing cloud architects, networking engineers, system engineers, value-added services engineers, cyber-security engineers, etc. Show less - Directed and controlled IT projects assigned by the Project Management Office (PMO) throughout their entire lifecycle, efficiently managing high-profile accounts of public institutions and private companies in the country. - Managed all project stakeholders, from customers and suppliers to various internal departments involved in pre-project and post-project processes, such as pre-sales, commercial, logistics, comptroller, engineering, and operational continuity. - Led and coordinated… Show more - Directed and controlled IT projects assigned by the Project Management Office (PMO) throughout their entire lifecycle, efficiently managing high-profile accounts of public institutions and private companies in the country. - Managed all project stakeholders, from customers and suppliers to various internal departments involved in pre-project and post-project processes, such as pre-sales, commercial, logistics, comptroller, engineering, and operational continuity. - Led and coordinated multidisciplinary teams of IT specialists, encompassing cloud architects, networking engineers, system engineers, value-added services engineers, cyber-security engineers, etc. Show less
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AJ INGENIEROS PERU
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Peru
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Telecommunications
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1 - 100 Employee
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Program Manager
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Nov 2017 - May 2019
- Led the telecommunications department of AJ Ingenieros Peru, leveraging strategic initiatives that resulted in a substantial revenue increase of 50%, showcasing the effectiveness of our operations in capturing market opportunities. - Designed and executed a robust Project Management Office (PMO) for the telecommunications department, shaping it into a critical driver of project excellence and efficiency within the organization. - Pioneered new business initiatives, notably establishing… Show more - Led the telecommunications department of AJ Ingenieros Peru, leveraging strategic initiatives that resulted in a substantial revenue increase of 50%, showcasing the effectiveness of our operations in capturing market opportunities. - Designed and executed a robust Project Management Office (PMO) for the telecommunications department, shaping it into a critical driver of project excellence and efficiency within the organization. - Pioneered new business initiatives, notably establishing FFTH implementation services, diversifying the company's service portfolio and driving revenue growth. - Ensured adherence to industry standards and best practices, positioning the department as a trusted partner for our clients and a model of excellence within the organization. Show less - Led the telecommunications department of AJ Ingenieros Peru, leveraging strategic initiatives that resulted in a substantial revenue increase of 50%, showcasing the effectiveness of our operations in capturing market opportunities. - Designed and executed a robust Project Management Office (PMO) for the telecommunications department, shaping it into a critical driver of project excellence and efficiency within the organization. - Pioneered new business initiatives, notably establishing… Show more - Led the telecommunications department of AJ Ingenieros Peru, leveraging strategic initiatives that resulted in a substantial revenue increase of 50%, showcasing the effectiveness of our operations in capturing market opportunities. - Designed and executed a robust Project Management Office (PMO) for the telecommunications department, shaping it into a critical driver of project excellence and efficiency within the organization. - Pioneered new business initiatives, notably establishing FFTH implementation services, diversifying the company's service portfolio and driving revenue growth. - Ensured adherence to industry standards and best practices, positioning the department as a trusted partner for our clients and a model of excellence within the organization. Show less
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Project Manager
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Aug 2016 - Nov 2017
- Effectively managed the execution of all contracts awarded to the telecommunications department, overseeing an annual turnover of USD 5 million. - Ensured rigorous adherence to project baselines and management plans, encompassing scope, time, costs, quality, and resource aspects for all telecommunications department projects. - Actively participated in developing technical proposals for two awarded contracts, showcasing an instrumental role in securing new business opportunities. -… Show more - Effectively managed the execution of all contracts awarded to the telecommunications department, overseeing an annual turnover of USD 5 million. - Ensured rigorous adherence to project baselines and management plans, encompassing scope, time, costs, quality, and resource aspects for all telecommunications department projects. - Actively participated in developing technical proposals for two awarded contracts, showcasing an instrumental role in securing new business opportunities. - Negotiated payment terms with national and international suppliers and subcontractors, resulting in a 20% improvement in the department's cash flow.
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Project Coordinator
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Dec 2015 - Aug 2016
- Headed critical projects involving the expansion of 3G and deployment of 4G networks for the Telefonica Chile account, spanning multiple locations nationwide. - Collaborated closely with cross-functional teams, including engineering, logistics, and quality assurance, to streamline project execution and minimize delays. - Established and maintained regular communication with stakeholders, providing detailed project status updates and reports featuring earned value analysis, ensuring… Show more - Headed critical projects involving the expansion of 3G and deployment of 4G networks for the Telefonica Chile account, spanning multiple locations nationwide. - Collaborated closely with cross-functional teams, including engineering, logistics, and quality assurance, to streamline project execution and minimize delays. - Established and maintained regular communication with stakeholders, providing detailed project status updates and reports featuring earned value analysis, ensuring transparency and alignment with project goals. - Contributed to developing and improving project management processes, driving operational efficiency and standardization.
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Huawei
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China
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Telecommunications
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700 & Above Employee
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Wireless Engineer
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Dec 2013 - Mar 2015
- Spearheaded the successful execution of Huawei's largest project at the time, with a total contract value of USD 95 million. - Led the implementation of critical projects in base station controllers (BSC) and radio network controllers (RNC), demonstrating expertise in network infrastructure. - Played a pivotal role in the daily configuration activities within the 2G, 3G, and 4G radio access network (RAN) of Movilnet, the leading telecommunications provider in Venezuela. -… Show more - Spearheaded the successful execution of Huawei's largest project at the time, with a total contract value of USD 95 million. - Led the implementation of critical projects in base station controllers (BSC) and radio network controllers (RNC), demonstrating expertise in network infrastructure. - Played a pivotal role in the daily configuration activities within the 2G, 3G, and 4G radio access network (RAN) of Movilnet, the leading telecommunications provider in Venezuela. - Collaborated closely with cross-functional teams, including network architects, technicians, and support personnel, to coordinate project execution and resolve technical challenges. Show less - Spearheaded the successful execution of Huawei's largest project at the time, with a total contract value of USD 95 million. - Led the implementation of critical projects in base station controllers (BSC) and radio network controllers (RNC), demonstrating expertise in network infrastructure. - Played a pivotal role in the daily configuration activities within the 2G, 3G, and 4G radio access network (RAN) of Movilnet, the leading telecommunications provider in Venezuela. -… Show more - Spearheaded the successful execution of Huawei's largest project at the time, with a total contract value of USD 95 million. - Led the implementation of critical projects in base station controllers (BSC) and radio network controllers (RNC), demonstrating expertise in network infrastructure. - Played a pivotal role in the daily configuration activities within the 2G, 3G, and 4G radio access network (RAN) of Movilnet, the leading telecommunications provider in Venezuela. - Collaborated closely with cross-functional teams, including network architects, technicians, and support personnel, to coordinate project execution and resolve technical challenges. Show less
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Education
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2020 - 2021
CICCC - Cornerstone International Community College of Canada
International Business Management, Business -
2008 - 2013
Universidad Nacional Experimental Politécnica de la Fuerza Armada
Telecommunications Engineering, Bachelor's Degree
Community
