Product Owner/Manager

• May 2022 - Present

Prioritized and managed the product backlog for multiple, concurrent product builds, ensuring that the most valuable and impactful features were delivered in a timely manner and met quality expectations. Translated business requirements into user stories, ensuring clear and actionable specifications for development teams. Conducted market research and competitor analysis to identify market trends, user needs, and potential opportunities for product enhancements. Collaborated with stakeholders, including customers, business owners, and development teams, to define product vision and roadmap. Acted as the primary point of contact for the development team, providing guidance and clarification on requirements, and facilitating effective communication and collaboration. Conducted regular product demos and feedback sessions to gather user input, validate product features, and identify areas for improvement. Show less

Product Owner

• Sep 2021 - May 2022

Manage product backlog and prioritize PBI based on changing requirements.Developed user stories based on requirements given by the Product Strategy team as well as high-level scoping and refinement sessions with the dev team.Facilitate and participate in various Scrum ceremonies. Monitor and evaluate product progress at each stage of the development process.Liaising with the product team, internal stakeholders, and end-users to deliver updates.

Product Manager

• Mar 2020 - Sep 2021

Responsible for the execution of the vision, strategy, features roadmap, implementation, and support of multiple CivicPlus Platform Core Services, ensuring alignment with company goals. Supports cross-functional teams, coordinating key activities like defining business objectives, market analysis and strategies, and product support for the success of the Platform.Provide day-to-day management for a key set of digital innovation initiatives, using project management best-practices. Work closely with internal and external teams, including exploring, initiating, and solidifying beneficial partnerships. Responsible for managing effective and productive relationships with third-party partners to ensure transparency across companies.Uncover and understand customer needs and translate them into requirements.Answer incoming questions about the solutions and their capabilities. Show less

Strategy Analyst

• Apr 2019 - Mar 2020

-Develop recommendations based on the analysis completed. Identify recommendations for additional areas of opportunity outside of prescribed instructions.-Created and/or improved upon existing processes in the analyst team and for the Product Strategy department. -Own and document the Release Readiness Across Departments (RRAD) process for a new product or enhancement release.-Own the partnership relationship and integration between CP and Civil Space.

Implementation Consultant

• Apr 2018 - Mar 2019

-Creates and maintains timelines for project from initiation to launch.-Consults with client on current processes. -Conduct systems training sessions in various settings for clients.-Achieve targets in terms of trainer evaluation scores and trainer productivity.-Maintain working knowledge of the CivicHR software application.-Develop teaching aids.-Work with internal and external team to successfully implement a quality software system.

Project Manager

• Apr 2017 - Apr 2018

Project Manager for the CivicHR platform at CivicPlus. Successful guides clients through the development and implementation of their CivicHR platforms; onboarding, applicant tracking and performance management.

Project Coordinator

• Nov 2016 - Apr 2017