Junior Salesforce Administrator

• Jun 2021 - Present

Sales Operations Intern

• Jan 2021 - Jun 2021

De-duplicated accounts with Ringlead. Enriched marketing event lists with Zoominfo and assigned leads to Sales Reps on Salesforce and Outreach. Did a bunch of stuff on spreadsheets that I probably should have done in Salesforce, but didn't know better at the time. Manually corrected Zapier's constant failings. De-duplicated accounts with Ringlead. Enriched marketing event lists with Zoominfo and assigned leads to Sales Reps on Salesforce and Outreach. Did a bunch of stuff on spreadsheets that I probably should have done in Salesforce, but didn't know better at the time. Manually corrected Zapier's constant failings.

Grants and Analytics

• Sep 2017 - Sep 2020

Influenced the adoption of data culture: After rapid assessment of previous practices, established data processes for quality improvement and individual and company wide performance metrics and created live dashboards to display relevant information personalized to individual employees and audiences. Wrote successful grant for and rolled out and administered Salesforce CRM instance for tracking donor relations, marketing campaigns, and organizational partnerships with custom automation and record types designed for marketing segmentation. Trained staff on potential use cases and established workflows to varying department specifications. Wrote multiple winning grant proposals for local and international sight outreach initiatives. Worked closely with international partners and stakeholders to develop and write USAID (Federal Government) concept papers and proposals for American Schools and Hospitals Abroad (ASHA) program. Show less

Audio Engineer

• Sep 2012 - Dec 2012

Conducted recording sessions for production of audio books. Delivered edited audio files for mastering. Conducted recording sessions for production of audio books. Delivered edited audio files for mastering.

Child Care

• Mar 2009 - Jun 2010

House of Hope is a residential drug treatment center for women and a child care provider for the children of those women. I developed and taught preschool lessons and supervised children from 3 m/o to age 6. Transported children to and from activities. Documented activities of each child daily. House of Hope is a residential drug treatment center for women and a child care provider for the children of those women. I developed and taught preschool lessons and supervised children from 3 m/o to age 6. Transported children to and from activities. Documented activities of each child daily.

Field Facilitator

• Aug 2008 - Dec 2008

Oversaw 8 students in leadership position on international internship experience in Romania. Held group meetings, acted as liaison with administration in US during emergencies, helped guide students' personal research projects. Volunteered in orphanage working with a child with cerebral palsy using assistive communication technology. Recruited Students by conducting information meetings. Oversaw 8 students in leadership position on international internship experience in Romania. Held group meetings, acted as liaison with administration in US during emergencies, helped guide students' personal research projects. Volunteered in orphanage working with a child with cerebral palsy using assistive communication technology. Recruited Students by conducting information meetings.

Sandwich Artist

• Sep 2000 - Mar 2001

I conducted extensive client interviews to gather requirements for agile projects and delighted customers with project deliverables frequently ahead of schedule and under cost. Exceeded customers’ expectations by providing a carefully planned and executed customer journey. Also made sandwiches and did data entry on early touch based cash register technology. Baked a lot of bread (legally bread like substance). Cut a lot of onions (both literally and metaphorically). I conducted extensive client interviews to gather requirements for agile projects and delighted customers with project deliverables frequently ahead of schedule and under cost. Exceeded customers’ expectations by providing a carefully planned and executed customer journey. Also made sandwiches and did data entry on early touch based cash register technology. Baked a lot of bread (legally bread like substance). Cut a lot of onions (both literally and metaphorically).

Clerical Assistant

• Sep 1996 - Sep 2000

My primary duty was like solitaire but with insurance documents. Cleaned bathrooms. Painted parking lot. Refilled candy machines. My primary duty was like solitaire but with insurance documents. Cleaned bathrooms. Painted parking lot. Refilled candy machines.