Jeff Clapp

Data Analysts at Workforce Solutions Northeast Texas
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Contact Information
us****@****om
(386) 825-5501
Location
Texarkana, US

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Experience

    • United States
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Data Analysts
      • Aug 2010 - Present

      Analyze performance data reports and compile into monthly performance report for administration staff. Compile custom reports through Ad-Hoc database programs and verify information to project performance. Review cases to ensure performance is gained as able. Create macros and adjust excel forms for productivity. Data enter attendance in various workshops facilitated (Computer Basics, Using Workintexas.com, Internet Basics, Application Basics, Resume Creation, Diversity). Review case files to… Show more Analyze performance data reports and compile into monthly performance report for administration staff. Compile custom reports through Ad-Hoc database programs and verify information to project performance. Review cases to ensure performance is gained as able. Create macros and adjust excel forms for productivity. Data enter attendance in various workshops facilitated (Computer Basics, Using Workintexas.com, Internet Basics, Application Basics, Resume Creation, Diversity). Review case files to certify for services. Assist with administration of paperless case file system. Create a monthly calendar of events for workshops. Recreated workshop presentations virtually via Zoom.. Created and maintain historical and current local performance measure dashboard. Report performance to management team. Work with Marketing staff to record, edit and create videos, marketing materials and social media content for Workforce Center. Assist with minor IT repairs and troubleshooting as needed for office staff. Received Out of the Box award 2011, 2012, 2013 and 2014. Received Workforce Solutions Northeast Texas Award of Excellence for 2022. Show less

    • Small Business Owner
      • Nov 2019 - Present

      Fouke, Arkansas, United States Partnered with others to create a small business going from convention to convention selling collectibles, comics and memorabilia. Organized booths, worked with area promoters, discussed future opportunities with event coordinators, planned retail layout based on customer drive, sources items at best rates for higher ROI. Created company from zero inventory to $5000+ in inventory. In progress to increase number of conventions each year and eventually move to storefront retail as well as… Show more Partnered with others to create a small business going from convention to convention selling collectibles, comics and memorabilia. Organized booths, worked with area promoters, discussed future opportunities with event coordinators, planned retail layout based on customer drive, sources items at best rates for higher ROI. Created company from zero inventory to $5000+ in inventory. In progress to increase number of conventions each year and eventually move to storefront retail as well as convention retail. Show less

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Education Specialist
      • Jun 2001 - Apr 2010

      Texarkana, TX Data entry for all internal education, maintained physical records for all internal/external education, administered and oriented staff on internal computer based education systems (Synquest, HealthStream, Primenet). Taught courses covering Excel basics, "train-the-trainer" courses on the computer based training systems, and how-to courses on common system issues. American Heart Association Basic Life Support instructor certified in 2007, Taught weekly BLS courses to clinical & non-clinical… Show more Data entry for all internal education, maintained physical records for all internal/external education, administered and oriented staff on internal computer based education systems (Synquest, HealthStream, Primenet). Taught courses covering Excel basics, "train-the-trainer" courses on the computer based training systems, and how-to courses on common system issues. American Heart Association Basic Life Support instructor certified in 2007, Taught weekly BLS courses to clinical & non-clinical staff both Initial and Renewal courses, assisted staff with computerized renewals through Heartcode systems, and through ahaonline.org, and assisted staff with Advanced Cardiac Life Support renewals through Heartcode system, Acted as a point of contact for hospital in regards to education and all reports and systems maintaned and coordinated by department. Created monthly calendar and coordinated rooms for all courses and presentations for various courses taught by education department. Maintained and completed minor repairs on internal television stations for patient education and information. Worked with many multidisciplinary task forces for implementation of education systems, trainings, and system improvements. Over period of employment saved department and hospital close to $35,0000 due to repairs made to various types of equipment including Heartcode manikins as well as audio visual equipment. Nominated 8 times for employee of the month, received 7 commendations for customer service and cost savings. Show less

Education

  • Texas A&M University-Texarkana
    BBA, Major in Business, Concentration in MIS
    2007 - 2012
  • University of Phoenix
    AAHA, Healthcare Administration
    2005 - 2007
  • Texas High School
    1994 - 1998

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