Rick Johnson-Hernandez

Business Development Representative at Digitate
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Contact Information
us****@****om
(386) 825-5501

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Experience

    • United States
    • Software Development
    • 200 - 300 Employee
    • Business Development Representative
      • Dec 2022 - Present

    • United States
    • Software Development
    • 1 - 100 Employee
    • Business Development Representative
      • Apr 2022 - Nov 2022

    • United States
    • Internet Publishing
    • 1 - 100 Employee
    • Business Development Representative
      • Mar 2021 - Apr 2022

      Connecting Customer Service and CX Leaders to a SaaS platform that allows customers to service their customer support needs themselves, leading to a happier customer who doesn't have to contact support and a support team free to handle other problems. Connecting Customer Service and CX Leaders to a SaaS platform that allows customers to service their customer support needs themselves, leading to a happier customer who doesn't have to contact support and a support team free to handle other problems.

    • Team Captain
      • Aug 2019 - Mar 2021

      • Served as a liaison between players and school’s administration meeting weekly with the Dean of Students to address declining participation rates resulting in increased fundraising and recruiting rule changes • Elected team captain during junior and senior seasons following a vote by teammates • Organized and ran independent captain’s practices (without coaches) to improved the team’s skills and morale • Served as a liaison between players and school’s administration meeting weekly with the Dean of Students to address declining participation rates resulting in increased fundraising and recruiting rule changes • Elected team captain during junior and senior seasons following a vote by teammates • Organized and ran independent captain’s practices (without coaches) to improved the team’s skills and morale

    • Digital Media Intern
      • Sep 2019 - Dec 2019

      • Created content and templates to distribute on social media via ScoreShots on a weekly basis to all followers • Updated website weekly resulting in accurate statistics for each team and individual player • Created content and templates to distribute on social media via ScoreShots on a weekly basis to all followers • Updated website weekly resulting in accurate statistics for each team and individual player

    • Libraries
    • 1 - 100 Employee
    • Graphics and Art Intern
      • May 2019 - Aug 2019

      • Created print and digital media content for the organization’s social media platforms after presenting ideas and work to superiors and receiving board approval resulting in increased brand engagement and outreach • Developed brand guidebook after researching the organization to help team create consistent content across platforms • Created print and digital media content for the organization’s social media platforms after presenting ideas and work to superiors and receiving board approval resulting in increased brand engagement and outreach • Developed brand guidebook after researching the organization to help team create consistent content across platforms

  • Grinnell College Museum of Art
    • Grinnell, Iowa, United States
    • Community Outreach Intern
      • May 2019 - Aug 2019

      • Built multiple microsites for sculptures on campus via WordPress now on display on Grinnell College’s website • Guided children in the community aged 4-10 to paint a piece commissioned by the University of Iowa • Prepared and lead creative art activities culminated by a gallery showing of their work throughout the summer • Built multiple microsites for sculptures on campus via WordPress now on display on Grinnell College’s website • Guided children in the community aged 4-10 to paint a piece commissioned by the University of Iowa • Prepared and lead creative art activities culminated by a gallery showing of their work throughout the summer

    • Marketing Intern
      • May 2018 - Aug 2018

      • Redesigned and streamlined the business’ website via Squarespace making the user experience smoother • Constructed a year-long email marketing campaign via MailChimp that was then passed off to the CEO • Brokered and negotiated with local dry cleaners to obtain a partnership lowering costs by 16% • Redesigned and streamlined the business’ website via Squarespace making the user experience smoother • Constructed a year-long email marketing campaign via MailChimp that was then passed off to the CEO • Brokered and negotiated with local dry cleaners to obtain a partnership lowering costs by 16%

Education

  • Grinnell College
    Bachelor's degree, Economics and Studio Art
    2016 - 2020
  • Trinity College Rome Campus
    Spring Semester Abroad
    2019 - 2019

Community

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