Experience

Bellin College

• United States
• Higher Education
• 1 - 100 Employee

• Academic Advisor

  • Jan 2022 - Present

  -Advise all 350 undergraduate students majoring in healthcare programs multiple times throughout the year -Help determine potential programmatic changes and impacts to current and incoming students - Assist students in selecting general education courses to fit their schedule and interests - Evaluate transfer credits and communicate to students how the credits will fulfill their requirements -Observe and communicate course scheduling changes that would be beneficial to the students -Participate in the General Education Committee, First Year Experience Committee, and CARE Team -Demonstrate empathy while working with students navigating concerns related to mental & physical health, campus grievances, personal and family issues, financial challenges, and COVID-19 - Created the Bellin College CARE (Community Action Resource Evaluation) Team as an additional support system for students, faculty, and staff - Executed all aspects of the CARE Team including weekly meetings, tracking, and follow ups - Planned and coordinated Bellin College’s first ever summer orientation & registration event called SCRUB Days where students were individually advised and led through the registration process Show less



Minnesota State University Moorhead

• United States
• Higher Education
• 500 - 600 Employee

• First Year Experience (FYE 101) Instructor

  • Aug 2021 - Nov 2021

  Instructed one section of First Year Experience (FYE 101), a class taught to create a transition for first year students into college.

• Student Relations Coordinator - College of Science, Health, and the Evironment

  • Dec 2020 - Nov 2021

  -Act as main point of support for approximately 1,000 undergraduate students housed in the College of Science, Health, and the Environment (CSHE) -Advise students in pre-professional areas (i.e. pre-medicine, pre-dental, pre-OT, pre- PT, etc.) by sharing information regarding admissions requirements, major selection, and pre-requisite courses needed -Built strong relationships with 60 faculty members across seven academic departments-Understood and communicated in-depth knowledge related to course requirements, advising plans, and course sequencing for the 25 majors in CSHE -Work with approximately 25 students each semester on academic warning and probation to develop an academic success plan to improve their standing to meet satisfactory academic progress -Collaborate daily with campus resources to ensure students are receiving proper support-Assure policies and procedures related to student academic behavior and other policy matters related to the student experience are interpreted, followed, and documented • Assist the Dean with College projects as assigned (i.e. trouble-shooting problems in departments and programs, gathering and analyzing data regarding trends in departments and programs, Student Advisory committees, etc.) -Proficiently utilize MSUM’s internally built advising system called Advising & Early Alert -Follow up on academic & personal concerns submitted through the Advising and Early Alert system-Outreach to approximately 200 students who are at risk of failing a course based on academic progress checks at week 5 & 10 each semester -Demonstrate empathy while working with students navigating concerns related to mental & physical health, campus grievances, personal and family issues, financial challenges, and COVID-19-Analyze and review course offerings each semester to determine appropriate cap size, sections, and timing of core requirements for each major Show less

• Admissions Representative

  • May 2018 - Dec 2020

  -Independently manage a territory comprised of 63 counties across North Dakota and Minnesota-Advocate for students throughout the admissions process to remove barriers and promote a healthy transition into the collegiate environment-Successfully reached an application to admit rate of 74% in assigned territory through constant communication and engagement with prospective students-Attend approximately 25 college fairs and 50 high school visits each recruitment cycle to promote MSUM-Present to high school students in grades 9-12 about college fit and preparation-Track and led approximately 130 students from the territory to enroll at MSUM each cycle-Build strong relationships with a diverse group of students, parents, and high school counselors-Successfully use a CRM (Hobsons Radius) and texting system (Mongoose) to engage with students-Utilize Microsoft excel daily to manage and evaluate movement throughout the admissions funnel-Evaluate territory data to identify areas of focus for students to complete in their new student checklist-Plan and implement unique ways to engage with students; such as coffee shop visits and campus bus trips-Join in a collaborative effort with Housing and Residential Life, Academic Support Center, Student Activities, Athletics, and Learning Communities to support student engagement-Present to groups varying in size from two to 150 people, while adjusting communication methods based on the group size-Gain an in-depth understanding of 146 majors, minors, and emphasis areas-Work both independently and as a team member to achieve the university enrollment goal-Act as a liaison between the College of Arts, Media, and Communication and the Office of Undergraduate Admissions to provide support and input related to recruitment efforts, while also working to strengthen the relationship between Enrollment Management and Academic Affairs Show less



Iowa State University

• United States
• Higher Education
• 700 & Above Employee

• Academic Coach (Veteran Specific)

  • Aug 2016 - May 2018

  - Work in collaborative partnership between the Academic Success Center and the University Veterans Center as part of a 20 hour per week assistantship- Provide one-on-one academic coaching and outreach to over 30 student Veterans each semester who have varying academic concerns - Conduct over 150 one-on-one meetings with students about their academic success and various ways to improve their academic skills- Develop cultural competency in the Veteran student population and strategies to address their unique academic needs while advocating to the campus community for their continued support through attendance of weekly Veteran dinners, workshops, and assisting at Veteran Week events- Utilize motivational interviewing theory to empower students to reach their academic goals - Facilitated presentations to Greek Life, Residence Halls, Student Organizations, and classrooms about the Academic Success Center, exam preparation, time management, and study skills- Refer and connect students to additional services across campus as needed such as Student Counseling Services, Disability Services, Financial Aid, and Student Assistance- Create and present two adapted academic workshops per semester to specifically accommodate the Veteran population- Utilize computer skills to track meetings in database, while also recording meeting notes in campus wide advising system- Evaluate and assess coaching techniques each semester to meet the needs of students in the most effective manner Show less

• Psychology 131 Instructor

  • Aug 2016 - May 2018

  - Independently instruct two sections of Psychology 131 each semester, an Academic Learning Skills course, to provide students with knowledge to better their academic skills in college- Facilitate conversations with 60 students each semester related to time management, stress & health, team building, exam preparation, willpower, note-taking and additional academic topics - Review and grade weekly journal entries to effectively prompt students to reflect on their own lives and to promote change in relation to the class curriculum- Encourage group work and empower students to gain skills in finding their place in groups, what they can contribute to a group setting, and how to handle group conflict- Plan weekly lesson plans that engage students with activities, discussions, and reflections in relation to the class curriculum - Create learning outcomes that connect the curriculum with class activities Show less

• Student Assistance Graduate Assistant

  • Aug 2017 - Dec 2017

  - Completed a 10 hour per week practicum under supervision of the Assistant Dean of Students- Conducted one-on-one meetings to connect students to campus and community resources - Managed a caseload of students through outreach emails, required meetings, and walk-ins - Met with all students medically transported for alcohol related incidents, and facilitated conversations about positive self-change in relation to alcohol consumption behaviors- Enhanced crisis response skills through meetings with students facing crisis situations such as suicidal ideation, death of a close family or friend, or those involved in a bystander concern- Used office database system to track contact with students for future reference- Demonstrated active listening and helping skills to connect and assist students in a variety of situations- Worked in collaborative nature with campus faculty and advisors while assisting students - Understood the role of Title IX at the university level while connecting and referring students as needed- Helped students navigate the policies and procedures of the university, while also providing guidance on how to have difficult conversations with faculty and advisors- Assisted students facing mental health concerns through direct care and referrals to campus and community partners - Interacted with individuals who held diverse identities Show less



Yale University

• United States
• Higher Education
• 700 & Above Employee

• Operations Lead

  • May 2017 - Aug 2017

  - Worked full-time (40+ hours) for 12 weeks as an ACUHO-I intern - Managed and ran three residential colleges (residence halls) which housed Yale Summer Session participants and acted as the main point of contact as challenges arose in these areas - Trained four Operation Coordinators (OCs) on the StarRez database system, good customer service skills, how to conduct daily rounds, and processes for handling emergency situations - Supervised and ensured OCs were completing daily tasks efficiently and effectively, while mediating conflict that arose - Collaborated daily with Yale Summer Session staff to resolve facility and residential problems - Oversaw the creation and execution of key packets, program materials, and program check-ins/outs for over 800 program participants throughout the summer - Communicated daily with 40 other staff members to ensure that Yale Conferences and Events was running smoothly and program participants were receiving strong customer service - Coordinated the cleaning and preparation of rooms with Yale Facilities in a timely manner - Developed proficiency in the StarRez database system to execute all check ins, check outs, room changes, room assignments, and billing - Gained emergency response skills from weekly on-call shifts to respond to after hour incidents that occurred across campus - Navigated challenging interactions with clients while continuing to provide high quality customer service Show less



Dakota Growers Pasta Company

• United States
• Food and Beverage Manufacturing
• 1 - 100 Employee

• Human Resources Intern

  • May 2016 - Aug 2016



Minnesota State University Moorhead

• United States
• Higher Education
• 500 - 600 Employee

• Office Assistant- Undergraduate Admissions

  • Aug 2015 - May 2016

  - Assisted the Admissions Office in daily functioning such as answering phone calls, replying to emails, checking in prospective families for daily tours, and effectively handling challenges that arose- Utilized database system to schedule tours and provide information to prospective students- Gained a general overview of the matriculation funnel

• Student Consultant

  • Aug 2014 - May 2016

  -Educated students on how to improve their resumes by providing helpful tips-Coordinated and planned schedules for career counselors -Demonstrated effective customer services skills through in-person and phone conversations

• Dragon Ambassador Tour Guide

  • Aug 2014 - May 2016

  - Attained excellent communication skills by providing tours to prospective students and family groups ranging from one to thirty people- Acquired quick thinking and problem solving skills from having to adjust tours in various ways based on different situations that arose- Positively represented MSUM at various events such as commencement and preview days

• Peer Advisor

  • Apr 2014 - May 2016

  - Utilized active listening skills by assisting incoming students through the registration process- Demonstrated flexibility, adaptability, and individualization by assessing each student’s individual situation and how it impacted their class schedule and registration process

• Student Orienation Counselor

  • Apr 2015 - Dec 2015

  - Led and supported the transition of 20 incoming students during their first year at MSUM- Co-taught the First Year Experience course to provide a transitional course to prepare students for college in relation to finances, time management, homesickness, and social interactions- Coordinated Campus Capers logistics during Welcome Week to provide incoming students with a fun and relaxing night



Cargill

• United States
• Food and Beverage Manufacturing
• 700 & Above Employee

• Supplier Relations Team Member

  • May 2015 - Aug 2015

  -Developed basic accounting skills by researching vendor inquiries about an array of issues related to payments and invoices. -Gained patience by communicating with a diverse group of vendors located throughout North America via phone and email on a daily basis. -Developed basic accounting skills by researching vendor inquiries about an array of issues related to payments and invoices. -Gained patience by communicating with a diverse group of vendors located throughout North America via phone and email on a daily basis.



CCRI (Creative Care for Reaching Independence)

• United States
• Individual and Family Services
• 1 - 100 Employee

• Development Intern

  • Nov 2014 - Jun 2015

  -Obtained knowledge in fundraising, volunteering, and event planning by assisting in the development department. -Enhanced written communication skills while creating content for external marketing. -Coordinated social media content on Facebook, Twitter, and LinkedIn. -Obtained knowledge in fundraising, volunteering, and event planning by assisting in the development department. -Enhanced written communication skills while creating content for external marketing. -Coordinated social media content on Facebook, Twitter, and LinkedIn.



Dakota Growers Pasta Company

• United States
• Food and Beverage Manufacturing
• 1 - 100 Employee

• Intern Coordinator

  • May 2014 - Aug 2014

  -Lead and coordinated intern events to provide an enjoyable internship experience

• Purchasing Clerk

  • Mar 2012 - Aug 2014

  -Effectively managed resoures by preparing purchase orders in a timely manner-Managed multiple different inventories to keep up with production of pasta -Maintained a filing system to keep up with necessary documents-Processed returns for the company by following through with the return policy-Communicated and organized a weekly corrugate order by collaborating with different departments to effeciently get all planned corrugate in the correct location by needed dates



BAS Studios

• Fargo, ND

• Dance Instructor

  • Aug 2013 - May 2014

  -Effectively communicated dance instructions to a variety of age groups -Learned patience in working with different styles of learning and the best ways to efficently teach routines to them -Effectively communicated dance instructions to a variety of age groups -Learned patience in working with different styles of learning and the best ways to efficently teach routines to them