Senior Product Support Engineer

• Aug 2022 - Present

Field Service Manager

• Apr 2021 - Aug 2022

Field Service Manager for South Region (AL, MS, GA, FL)

Field Service Engineer III - Regional Coordinator

• Jan 2020 - Aug 2022

Field Service Engineer

• Dec 2015 - Aug 2022

Field Service Engineer for Radiotherapy equipment, Siemens, Varian, Elekta machines in Omaha, Nebraska area

Service Manager (Xrays/US)

• Jan 2015 - Dec 2015

Service Manager for Xray and Ultrasound Systems Group, As a Service Manager I have to supervise the department, I'm responsible of Cost Controlling, keep customer relationships in good condition and stable, contribute with sales targets offering quality services. Service Quality Assurance is very important, taking the department to the highest profitable level. Service Manager for Xray and Ultrasound Systems Group, As a Service Manager I have to supervise the department, I'm responsible of Cost Controlling, keep customer relationships in good condition and stable, contribute with sales targets offering quality services. Service Quality Assurance is very important, taking the department to the highest profitable level.

Field Service Engineer

• Feb 2007 - Dec 2014

During the last 6 years I've had the opportunity to service Siemens Radiotherapy Equipment; I’ve worked in the Installation of at least five Linear Accelerators for Radiotherapy including models Primus, Oncor and Artiste. I've accomplished mechanical and electrical installations, including base frame install align and leveling, as well as mechanical and electrical installation of Primus Linear Accelerator, setup of Welhöffer and PTW scanning systems, I’ve worked in the scanning and followed the Acceptance Test Protocol. I’ve followed and helped in the commissioning procedure for Primus/Oncor Linacs in collaboration with IBA personnel and Physicists in hospitals. I’ve performed Beam Alignment procedures for Oncor/Primus and performed Precision Treatment Table Alignment; I also helped with an upgrade from an 82leafs MLC to 160leafs MLC. I have done service for 7 years for Artiste/Oncor/Primus Linacs, and some older machines like Mevatron 74 or Mevatron MD, during which I've had performed the change of klystrons, pulse tanks, and injectors in different machines doing service for Linacs in Mexico and Central America I’ve had the experience also of changing a Waveguide in collaboration with Factory personnel. Apart from Linear Accelerators, since I started in Siemens Healthcare I could learn and work with Ultrasound systems from the G and X families and Antares Systems, doing preventive and corrective maintenance, I have also recently learned from Computed Tomography systems from the Definition Family including carbon brush slipring and silver brush slipring systems; I also have been helping in servicing MRI, and X-Ray systems; and I'm looking forward to get certification in these systems too. Show less

Internship by Siemens Business Learning Program

• Feb 2007 - Sep 2007

Internship at the Siemens Learning Program having participated on Automation & Drives, PTD Business Strategy, and Medical Solutions divisions. I’ve worked mainly with Siemens Step 7 and systems based in S7 architecture; I was trained in Siemens PLC systems during the first year of my Internship by Siemens. I was trained in the Sinumerik 810/840D in startup and maintenance, this system includes S7 architecture and is developed for Numerical Control Systems, I was offered by Siemens Automation to work in a General Motors new installation in Coahuila, During my job in PTD business strategy I was able to develop a software requested by the division manager in which I could automatically search in the web pages for patterns and information about energy division projects and obtain an statistical results to be able to know where Siemens participated and not, and where were more chances for Siemens to be able to participate and win new projects. They offered me a position in the 3 divisions at the end of my internship so I could decide which division was better for my career, and I decided to accept the offer in Healthcare doing as Customer Services Engineer. Show less

IT manager

• 2006 - 2007

I’ve had worked with groups since I was doing my social service in CCH-Oriente IT department, where I commanded a variable group of at least 10 technicians, responsible for the preventive maintenance and repair of the Library Network systems and Computers, based in Linux over Network in thin terminals from 2006 to 2007. I’ve had worked with groups since I was doing my social service in CCH-Oriente IT department, where I commanded a variable group of at least 10 technicians, responsible for the preventive maintenance and repair of the Library Network systems and Computers, based in Linux over Network in thin terminals from 2006 to 2007.

Server Administrator and Programmer

• 2001 - 2007

My experience in Networking and Computer Systems comes from a long time, I’ve started learning programming languages at the age of 8 years old and I’ve had experience administrating Linux Operating Systems since 2001, I have very good knowledge of Redhat, Mandriva, Debian and BSD based Systems; I’ve developed different administrative programs for some of those systems for personal use and I’ve worked in cross-plataform projects and consultations in Virtualization and configuration of Linux and Windows cross-networks and virtual systems. I also started a small business in maintenance, repairing, and build of computer equipment and I gave tutoring for English, Physics and Math for college and senior high school students. Show less