Experience

CardioScan

• Australia
• Medical and Diagnostic Laboratories
• 1 - 100 Employee

• Solutions Architect

  • Oct 2022 - Present

• Product Manager

  • Aug 2021 - Oct 2022

  Technical Product Manager, Global Application Development.Leading the solution design of CardioScan's next generation Global SAAS Health Tech Solution, Beatbox V3. Greenfield product, utilising cloud native technologies to provide faster cardiac (ECG, Holter, BP) reporting around the world. Current operating regions including the USA, Australia, New Zealand, UK, Hong Kong, Singapore, Malaysia and more.Angular, .NET Core Microservices, RDS Aurora, AWS Centric Cloud Native Architecture



Restive

• Australia
• IT Services and IT Consulting
• 1 - 100 Employee

• Product Consultant

  • Jun 2021 - Aug 2021

  Restive Tech is a driven collective of leaders, technologists, and innovators who are experts in our field and committed to delivering projects that can provide your business with a game-changing edge. We’re trusted to draw upon our cross-industry experience to provide a fresh perspective to our clients and help them get ahead of their competition. While leaders in their field, our team comes from an entrepreneurial background and therefore understands how to find harmony between what is best practice and what is most practicable for your business. Consequently, your ambitions won’t get lost in overly technical language, and neither will they be let down by poor technology. By combining our entrepreneurial approach with industry-leading technical capabilities, our team provides simple, concise strategies, delivered in a language everyone understands — ensuring you get results that work towards achieving your business goals. Our team can help you: 🚀 Supercharge your development 🚀 Revolutionize cloud services 🚀 Devise an innovative product strategy We specialize in: 💡 Cloud Services 💡 Data and Analytics 💡 DevOps/Agile Processes 💡 User Experience Design 💡 Microservices



Health Metrics

• Software Development
• 1 - 100 Employee

• Chief Technology Officer

  • Feb 2020 - May 2021

  I lead and manage a team of 20 developers/testers/support staff and together we manage a portfolio of SAAS + On Premise products that include both Web & Mobile Applications.Backend: PHP, .Net, JavaMobile: React Native, Swift, JavaRunning on Private Cloud Under my supervision we provide enterprise solutions and supports the functions of Residential Aged Care, Retirement Villages, Home Care, Disability Care and Primary Health Care industries.In a typical week, I would:*Use agile methodologies to help with our iterative software development needs*Act as Product Owner/Product Manager and plan the road map along side the CEO*Plan and execute out interoperability initiative, using Open API's and middleware.*Provide coaching and leadership to staff within the company*Direct and plan the approach for technical aspects of our 5 Products and 2 Mobile App's across Australia and NZ.*Monitor changes in the technology sector to discover ways the company can improve and develop*Liaise with C-Level executives in pre and post sales process.*Plan and direct the implementation of our software*Analyze and oversee requirements given to the developers*Create and adapt technological platforms to improve the client experience*Analyze the costs, value and risks of information technology to advise management and suggest actions*Select and implement suitable technology to streamline our SAAS and help optimize a strategic benefits*Oversee the infrastructure that keeps our product offering in place*Liaise with external engineers to do specialised/as needed projects*Monitor our infrastructure and hardware to ensure SLA obligations are met across both Australia and NZ*"Special / Non Standard Projects" like Integrations with Third Party Solutions (Finance, CRM and Medical Solutions), API's, MiddleWare Configuration, Design & Implement new Module's, Business Intelligence, Database Replication's, Government Mandated Quality Reporting across different sectors and much more

• Senior Technical Analyst

  • Mar 2018 - Feb 2020

  As a Senior Analyst for Health Metrics, I was still involved in Software Implementation as my previous role. However, added responsibilities included "Special / Non Standard Projects" like Integrations with Third Party Solutions (Finance, CRM and Medical Solutions), API's, MiddleWare Configuration, Design & Implement new Module's, Business Intelligence, Database Replication's Government Mandated Quality Reporting across different sectors and much more....Additional Duties Included:Develop and maintain highly visual communication, including project wall, project dashboards and updates for executive committees.Manage project registers for actions, risks, issues and decisionsEnsure appropriate initiative, due diligence and risk management is maintainedFacilitate stand-ups to provide project updates to key stakeholders, including Executive sponsorsDeliver optimal outcomes through the effective engagement and coordination of internal and external stakeholdersClarify and challenge requirements to adopt creative/progressive solution definition and delivery approachesClarify/define critical scope and objectives for technology initiatives to ensure delivery and implementation of requirements within allocated timeframes and budgetAccurately report progress, insights and realistic (re)forecasted outcomes to senior stakeholders• Provide clear documentation of each project phase and solution implementationTravel 60-70% between Australia and NZ.

• Implementation Consultant

  • Apr 2017 - Mar 2018

  Implemented eCase for different organisations of various sizes. Took ownership for implementing eCase across >10,000 beds between Australia and New Zealand.Main Duties Included:Gather functional and design requirementsProvide clear documentation of each project phase and solution implementationOn-boarding of new clients to the software:Product trainingWork with our Technical Consultants to set-up platformSoftware Implementation and Solution Delivery: Analyse, advise on and set-up solution architecture Define user journeys based on wireframes or best practice Gather Requirements for custom solutions Hold regular progress meetings with client, either remotely or on-site Manage client expectations Advise on, and implement, third-party analytics tools, integrations and data migration optionsTravel 75-80% between Australia and NZ.

• Support Consultant

  • Nov 2016 - Apr 2017

  Lead the Support TeamProvided Remote Support to end users of eCase and Health Metrics Clients.Escalation procedures, liaise effectively with Senior Engineers, Account Manager and Customer representativesAssume technical support ownership of the designated customer set and foster a relationship with the key customer technical contacts to broker a positive and effective partnership between the two organisations.



Sofitel

• France
• Hospitality
• 700 & Above Employee

• Hotel Operations

  • Apr 2015 - Nov 2016

  People/Operations Management Part time People/Operations Management Part time



Blue Mountains International Hotel Management School

• Australia
• Hospitality
• 100 - 200 Employee

• Relief Systems Instructor

  • Feb 2014 - Apr 2014

  Training and supervisor for Year 2 students in Front Office Systems and Administration in OPERA Property Management System by Oracle Training and supervisor for Year 2 students in Front Office Systems and Administration in OPERA Property Management System by Oracle



Rydges Hotels & Resorts

• Australia
• Hospitality
• 700 & Above Employee

• Hotel Operations

  • Apr 2013 - Jan 2014

  People/Operations Management part of the Pre opening team. People/Operations Management part of the Pre opening team.



Hyatt Hotels Corporation

• United States
• Hospitality
• 700 & Above Employee

• Hotel Operations

  • Nov 2011 - Nov 2012

  People/Operations Management part of the Pre opening team. People/Operations Management part of the Pre opening team.



Novotel Hotels

• France
• Hospitality
• 700 & Above Employee

• Hotel Operations

  • Dec 2010 - Jul 2011

  Entry Level Operations Role Entry Level Operations Role



Hyatt Hotels Corporation

• United States
• Hospitality
• 700 & Above Employee

• Restaurant Operations

  • Dec 2009 - Jul 2010

  Entry Level Operations Role Entry Level Operations Role