Customer Experience Manager Hospital Care

• Apr 2021 - Present

Digital expert

• Jan 2018 - Apr 2021

DIGITAL EXPERT & CONSULTANT • Advisor in online marketing, website analytics and digital ecosystems • Creation of communications strategies • Project management of online projects and budgets WORKSHOP FACILITATOR & QUEST LECTURER • Guest lecturer in the course ‘Market research’ for master students of Science in Business Administration of the University of Gent • Inspirational session for ‘Digiday’, tailored to the sta! of the city of Antwerp • Series of expert… Show more DIGITAL EXPERT & CONSULTANT • Advisor in online marketing, website analytics and digital ecosystems • Creation of communications strategies • Project management of online projects and budgets WORKSHOP FACILITATOR & QUEST LECTURER • Guest lecturer in the course ‘Market research’ for master students of Science in Business Administration of the University of Gent • Inspirational session for ‘Digiday’, tailored to the sta! of the city of Antwerp • Series of expert classes in Google Analytics for students of Thomas More • Various workshops for marketing teams: social remarketing, website tracking, online campaigning, content marketing, …

Digital Campaign Manager

• Sep 2015 - Dec 2017

• Day-to-day execution, monitoring and optimization of online campaigns • Analysis of digital trends and online presence of clients • Content creation and execution in cooperation with creative and dev team • Consumer and competitor research

Internship Digital & Strategy

• Mar 2015 - Jun 2015

During my internship, I was involved in the setup, reporting and optimization of several online campaigns such as SEA and Facebook. I also did research on competitors, relevant online communication trends and best practices. This internship was my first contact with important advertising and analytics tools such as Google Analytics, Google Ads and Facebook Ads. During my internship, I was involved in the setup, reporting and optimization of several online campaigns such as SEA and Facebook. I also did research on competitors, relevant online communication trends and best practices. This internship was my first contact with important advertising and analytics tools such as Google Analytics, Google Ads and Facebook Ads.

Project Manager & Account

• Jan 2015 - Mar 2015

Afterfive is an annual communication agency that is run by third-year students Communication Management of Thomas More Mechelen. This student run agency functions as the perfect opportunity to work for real-life clients, broaden your own soft and professional skill set and get a taste of the real agency life. Afterfive is an annual communication agency that is run by third-year students Communication Management of Thomas More Mechelen. This student run agency functions as the perfect opportunity to work for real-life clients, broaden your own soft and professional skill set and get a taste of the real agency life.

Stagiaire bij redactie Vlaanderen Vakantieland

• Jan 2013 - Mar 2013

As an editiorial assistant, I was involved in the editorial preparation of upcoming episodes of the weekly TV program 'Vlaanderen Vakantieland'. I drafted call sheets, provided with all the practical details for the film crew in order to ensure a flawless course of recordings on different locations. Afterwards, I created summarizing press texts for the website of Één. As an editiorial assistant, I was involved in the editorial preparation of upcoming episodes of the weekly TV program 'Vlaanderen Vakantieland'. I drafted call sheets, provided with all the practical details for the film crew in order to ensure a flawless course of recordings on different locations. Afterwards, I created summarizing press texts for the website of Één.