David Golden
Library Director at WPKN Independent Community Radio- Claim this Profile
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Bio
Mary P.
I've assigned David technical writing assignments as his Project Manager over the past few years. It’s always been a pleasure having him on my team. David is a professional, technical writer of the highest caliber, who meticulously researches, formats, edits and proofs his work. Management and employees in our cross-functional departments, including technical support, engineering, and technical training praise his work. David is an innovative self-starter, who rarely requires supervision. He typically exceeds expectations, manages stress well and has volunteered to work overtime to meet deadlines. It’s my pleasure to recommend David.
Karen S.
When David was hired at Pitney Bowes, it was so refreshing to work with someone that was a true technical writer! His attention to detail and his technical aptitude were key to the success of one of my major software product launches. His hands-on approach in actually using the product, elicited a superb customer experience whether it was internal or external. I knew that I could count on the documentation being correct the first time without having to spend a whole lot of time proof-reading and editing it. It was a pleasure working with David and have the highest regard for him.
Mary P.
I've assigned David technical writing assignments as his Project Manager over the past few years. It’s always been a pleasure having him on my team. David is a professional, technical writer of the highest caliber, who meticulously researches, formats, edits and proofs his work. Management and employees in our cross-functional departments, including technical support, engineering, and technical training praise his work. David is an innovative self-starter, who rarely requires supervision. He typically exceeds expectations, manages stress well and has volunteered to work overtime to meet deadlines. It’s my pleasure to recommend David.
Karen S.
When David was hired at Pitney Bowes, it was so refreshing to work with someone that was a true technical writer! His attention to detail and his technical aptitude were key to the success of one of my major software product launches. His hands-on approach in actually using the product, elicited a superb customer experience whether it was internal or external. I knew that I could count on the documentation being correct the first time without having to spend a whole lot of time proof-reading and editing it. It was a pleasure working with David and have the highest regard for him.
Mary P.
I've assigned David technical writing assignments as his Project Manager over the past few years. It’s always been a pleasure having him on my team. David is a professional, technical writer of the highest caliber, who meticulously researches, formats, edits and proofs his work. Management and employees in our cross-functional departments, including technical support, engineering, and technical training praise his work. David is an innovative self-starter, who rarely requires supervision. He typically exceeds expectations, manages stress well and has volunteered to work overtime to meet deadlines. It’s my pleasure to recommend David.
Karen S.
When David was hired at Pitney Bowes, it was so refreshing to work with someone that was a true technical writer! His attention to detail and his technical aptitude were key to the success of one of my major software product launches. His hands-on approach in actually using the product, elicited a superb customer experience whether it was internal or external. I knew that I could count on the documentation being correct the first time without having to spend a whole lot of time proof-reading and editing it. It was a pleasure working with David and have the highest regard for him.
Mary P.
I've assigned David technical writing assignments as his Project Manager over the past few years. It’s always been a pleasure having him on my team. David is a professional, technical writer of the highest caliber, who meticulously researches, formats, edits and proofs his work. Management and employees in our cross-functional departments, including technical support, engineering, and technical training praise his work. David is an innovative self-starter, who rarely requires supervision. He typically exceeds expectations, manages stress well and has volunteered to work overtime to meet deadlines. It’s my pleasure to recommend David.
Karen S.
When David was hired at Pitney Bowes, it was so refreshing to work with someone that was a true technical writer! His attention to detail and his technical aptitude were key to the success of one of my major software product launches. His hands-on approach in actually using the product, elicited a superb customer experience whether it was internal or external. I knew that I could count on the documentation being correct the first time without having to spend a whole lot of time proof-reading and editing it. It was a pleasure working with David and have the highest regard for him.
Credentials
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CSS Essential Training 2
Lynda.comSep, 2018- Oct, 2024 -
Creating a Responsive Web Design: Advanced Techniques
Lynda.comAug, 2018- Oct, 2024
Experience
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WPKN Community Radio
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United States
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Broadcast Media Production and Distribution
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1 - 100 Employee
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Library Director
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May 2021 - Present
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Pitney Bowes
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United States
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Software Development
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700 & Above Employee
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Knowledge & Content Specialist
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Nov 2007 - Present
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Technical Content Specialist
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Nov 2007 - Present
Formerly known as a "Technical Writer."Currently producing tutorial videos and help files, while preparing to convert our content production to DITA. What I do: Ask the right questions and translate Engineer to English.What I produce: Installation & service manuals; operator guides; online help; user guides; document management.Tools I use: Madcap Flare, FrameMaker, Visio, InDesign, Sharepoint, Windchill, Inquira.
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Our America Initiative
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Political Organizations
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1 - 100 Employee
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State Chairman
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Apr 2018 - Present
State board member. Strategy, social media and event coordination. State board member. Strategy, social media and event coordination.
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Social Media Marketing
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Oct 2012 - Present
Managing and growing WPKN's Twitter account, engaging listeners and producers, connecting our audience to our offerings and archives. Managing and growing WPKN's Twitter account, engaging listeners and producers, connecting our audience to our offerings and archives.
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WPKN Community Radio
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United States
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Broadcast Media Production and Distribution
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1 - 100 Employee
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Technical Director & Board Member
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May 2013 - Dec 2016
Upgraded the talk show phone system and the mixing console in WPKN's broadcast studio. The actual job description: "Coordinating, facilitating, and helping to plan technological aspects of WPKN’s operation, including broadcast equipment, internet, and new technology." Upgraded the talk show phone system and the mixing console in WPKN's broadcast studio. The actual job description: "Coordinating, facilitating, and helping to plan technological aspects of WPKN’s operation, including broadcast equipment, internet, and new technology."
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Johnson/Weld 2016
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Political Organizations
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1 - 100 Employee
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Connecticut Communications Director
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Aug 2016 - Nov 2016
Social media and event coordination. Social media and event coordination.
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Gathering of the Vibes
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Bridgeport, CT
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Radio Vibes Producer
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2007 - 2015
• Department Head level management of a four-day remote broadcast from a music festival, including logistics, staffing, and scheduling. • Selected & implemented a point-to-point IP application, resulting in a 90% savings over the existing ISDN line. • Production, including live broadcasting, editing of recorded pieces, and music scheduling. • Interviewing • Department Head level management of a four-day remote broadcast from a music festival, including logistics, staffing, and scheduling. • Selected & implemented a point-to-point IP application, resulting in a 90% savings over the existing ISDN line. • Production, including live broadcasting, editing of recorded pieces, and music scheduling. • Interviewing
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WPKN Community Radio
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United States
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Broadcast Media Production and Distribution
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1 - 100 Employee
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Press & Publicity Coordinator
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May 2005 - May 2008
Brand development, web site traffic growth, and web site UI. Expanded WPKN's online presence through a program blog and electronic newsletter. Brand development, web site traffic growth, and web site UI. Expanded WPKN's online presence through a program blog and electronic newsletter.
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NTT Ltd.
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United Kingdom
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IT Services and IT Consulting
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700 & Above Employee
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Senior Consultant/Technical Writer
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2000 - 2007
Supported the development, testing, and launch of a document management system for pharmaceutical clinical trials. Supported the development, testing, and launch of a document management system for pharmaceutical clinical trials.
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Education
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Southern Connecticut State University
MS, Instructional Technology -
University of Bridgeport
BA, English
Community
