Experience

WideOut

• United States
• IT Services and IT Consulting
• 200 - 300 Employee

• Shift Supervisor

  • Mar 2023 - Present

  End-to-end management of each stage of the project life cycle Management of task queues Ensuring all tasks are completed on schedule and to spec Work schedule creation and supervision Ensuring resources are adequately equipped to perform Coaching and performance management of team members Create and coordinate initiatives to improve and maintain quality Learning all aspects of clients’ businesses and management of their expectations Creating and maintaining knowledge and process documentation Periodic reporting on the account and team performance Manage team productivity and attendance Create and update all relevant process documents Show less

• Quality Assurance Supervisor

  • Jan 2022 - Mar 2023

  ▪️Managing the daily QA operations of the company's fulfilment and ensurecompliance to all department specific policies and procedures▪️Managing 3 different accounts in the company, mainly Design related accounts▪️Manage team productivity and attendance▪️Management of task queues▪️Work schedule creation and supervision▪️Create and update all relevant process documents/test cases▪️Create and coordinate initiatives to improve and maintain quality▪️Coaching and performance management of team members▪️Periodic reporting on account and team performance Show less

• Sr. Quality Assurance Specialist

  • Mar 2020 - Dec 2021

  ▪️Evaluate and test requests/deliverables and versions properly to adhere to brand guidelines▪️Test, verify and confirm that all deliverables are built and executed up to client specifications ▪️Testing and validating standard quality for design materials and collaterals for seasonal releases▪️Involvement in the development, implementation and execution of test cases, criteria or specifications ▪️Provide feedback and assistance to designers to make sure they understand policies and procedures for quality ▪️Provide reporting on all QA-related metrics as necessary ▪️Other deliverables and responsibilities that may be assigned by the line manager/supervisor Show less

• Jr. Quality Assurance Specialist

  • Oct 2017 - Mar 2020

  ▪️Evaluate and test ad units and versions for functionality▪️Test, verify and confirm that all ad units are built and executed up to client specifications▪️Testing of new products▪️Involvement in the development, implementation, and execution of test cases, criteria or specifications▪️Provide feedback and assistance to teammates to make sure compliance to policies and procedures for quality▪️Provide reporting on all QA-related metrics as necessary▪️Convert raw assets provided by our clients into rich media ad executions.▪️Translate requirements, graphic designs, and specifications into working ads using the core technologies used by the clients.▪️Develop Banner Ads using your design and development skills▪️Resize and/or Revise rich media ad units▪️Decide on how images and other material will be digitally optimized and presented on a specific platform Show less