Experience

The Scion Group

• United States
• Real Estate
• 700 & Above Employee

• Systems Support Specialist

  • Jan 2019 - Present

  • Diagnoses, troubleshoots, and escalates property management system issues as required and ensures resolution.• Assist with document procedures and processes • Identify and escalate problems according to team procedures • Provide local and remote end user support by resolving property management system (Entrata) issues • Assist with overseeing renter's insurance program for 128 student housing properties • Contribute with updating and creating new system initiatives • Update software settings according to policy updates • Assist in property system migrations

• General Manager

  • Nov 2013 - Jan 2019

  • Respond to inquiries from prospective and current residents about property services, resident accounts, and other resident inquiries • Process room assignments, transfers, move-ins and move-outs • Manage current and previous resident financial accounts • Maintain property files and accounts • Prepare daily, weekly, and monthly reports • Process evictions • Participates in the development of budgets • Works to ensure that expenses are in accordance with the budget • Review and input invoices



Campus Apartments

• United States
• Real Estate
• 200 - 300 Employee

• Assistant Manager

  • Nov 2009 - Oct 2010

  • Assist with hiring process, conducting interviews • Head of marketing and promotional events • Establish and maintain a rapport with current and prospective residents • Qualify and negotiate leases with prospective resident • Oversee the leasing team act as floor supervisor • Provide motivation and oversee sales goals on a daily basis • Track closing ratios per leasing professional and community assistants • Assist with resident financial accounts • Provide weekly and quarterly reports



Greystar

• United States
• Real Estate
• 700 & Above Employee

• Assistant Manager

  • Feb 2008 - Nov 2009

  • Assist with hiring process, conducting interviews • Head of marketing and promotional events • Establish and maintain a rapport with current and prospective residents • Qualify and negotiate leases with prospective resident • Oversee the leasing team act as floor supervisor • Provide motivation and oversee sales goals on a daily basis • Track closing ratios per leasing professional and community assistants • Assist with resident financial accounts • Provide weekly and quarterly reports



Aspen Square Management

• Real Estate
• 200 - 300 Employee

• Assistant Manager

  • Mar 2006 - Jan 2008

  • Established and maintained a rapport with current and prospective residents • Processed eviction paperwork when necessary • Processed and pursued delinquent and collection accounts • Carried out monthly renewal promotions • Maintained a 96% or above occupancy at all times • Established and maintained a rapport with current and prospective residents • Processed eviction paperwork when necessary • Processed and pursued delinquent and collection accounts • Carried out monthly renewal promotions • Maintained a 96% or above occupancy at all times