Nicole Smith, MBA, SHRM-SCP

Director of Employee Engagement, Development, and Wellbeing at University of Minnesota-Rochester
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Contact Information
us****@****om
(386) 825-5501
Location
Stati Uniti d'America, US

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Sam Kutondo, CISA, CSM

Nicole has exemplary work ethic, a real hard worker and always ready to help with all HR type issues. She is an outstanding HR Professional.

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Credentials

  • Intercultural Conflict Style Inventory Training Facilitator
    ICS Inventory, LLC
  • SHRM - Senior Certified Professional (SHRM-SCP)
    SHRM
  • Diversity, Equity and Inclusion in the Workplace Certificate
    USF Corporate Training and Professional Education
  • Conflict Resolution Foundations
    LinkedIn
  • Diversity, Inclusion, and Belonging
    LinkedIn
  • How to Be More Inclusive
    LinkedIn
  • The Value of Employee Resource Groups
    LinkedIn
  • Unconscious Bias
    LinkedIn
  • SHRM Senior Certified Professional (SHRM-SCP)
    SHRM
  • Project Management Professional (PMP)
    Project Management Institute
  • Senior Professional in Human Resources (SPHR)
    HRCI

Experience

    • United States
    • Higher Education
    • 1 - 100 Employee
    • Director of Employee Engagement, Development, and Wellbeing
      • ago 2022 - - Presente

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Assistant Director of Employee Benefits
      • gen 2017 - ago 2022

      Xerox Business Services separated from its parent company, Xerox, as of December 31, 2016, and we subsequently became Conduent. As the Strategic Benefits Manager at Conduent, I administer health and welfare benefits with a focus on corporate compliance and communications. This includes:- Design benefit solutions to address employee concerns while meeting corporate goals.- Ensure benefit plans and communications adhere to current regulations and the organization's strategic objectives. - Enhance the corporate wellness program to include biometric screenings, tobacco cessation, weight management, mobile communications, and online education resources.- Create documentation and deliver training for support teams that interact with Conduent employees.- Serve in a product development support role as the beta client for Conduent’s new system applications and services, including implementations, process re-engineering, and web testing. -Analyze and implement wellness program strategy, including implementation of a new online wellness experience and revision of tobacco cessation efforts.

    • United States
    • Business Consulting and Services
    • 700 & Above Employee
    • Strategic Benefits Manager
      • mag 2009 - dic 2016

      This unique position involves administering health and welfare benefit plans for approximately 52,000 employees in the United States. This role includes a primary focus on wellness programs, communications, project management, legal compliance, and monitoring and controlling policies and procedures.• Evaluate opportunities to strategically align employee benefit plans throughout Xerox • Analyze cost trends for reporting 2011 retirement plan assets over $675 million, funded health and welfare plan income over $212 million, and unfunded health and welfare premiums over $20 million • Ensure benefit plans and communications adhere to current regulations, collective bargaining agreements for unions, and the organization's strategic objectives. • Serve in a product development support role as the beta client for Xerox’s new system applications and services, including implementations, process re-engineering, and web testing. • Enhance the corporate wellness program to include biometric screenings, tobacco cessation, weight management, mobile communications, and online education resources.• Direct enhancement initiatives and monitor effectiveness of the international benefits call center• Created and maintain interactive virtual benefits fair/web portal for comprehensive self-service options• Successfully migrated employee enrollment in a high deductible health plan to 40% of total enrollment• Create and deliver interactive communications campaigns to reach over 50,000 domestic employees• Support mergers and acquisitions (M&A) team with benefit program strategy and communications

    • United States
    • Truck Transportation
    • 700 & Above Employee
    • HR Compliance and Benefits Manager
      • apr 2002 - mar 2009

      Responsible for designing and executing strategic health and welfare initiatives, including periodic compliance reviews in compliance with federal and state regulations. • Conducted workplace investigations related to harassment and discrimination • Served as HIPAA Privacy and Security Officer for group health plans • Developed and deliver training for all levels of employees on sexual harassment and equal opportunity. • Launched wellness program, resulting in a 10% cost decrease in top 5 expense categories in first year • Coordinated retirement plan non-discrimination testing, plan audits, and QDRO compliance. • Created SPDs, Employee Handbooks, procedure manuals, training curriculums, newsletters, etc.• Implemented affirmative action plan and applicant tracking system to automate recruitment efforts.

    • Human Resources
      • 2002 - 2008

Education

  • Grand Canyon University
    Doctor of Education - EdD, Organizational Leadership
    -
  • The University of Texas at Dallas
    Master of Business Administration, Global MBA - Organizations & Strategy
    -
  • University of North Texas
    Bachelor of Business Administration, Marketing
    1997 - 1999
  • Clarksville
    -

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