Experience

School District No. 43 (Coquitlam)

• Canada
• Education Administration Programs
• 700 & Above Employee

• Noon Hour Supervisor

  • Feb 2022 - Present

  Communication between staff at school from principal, to teachers, to learning inclusion assistants. Administer simple first aid to students. Administers simple first aid to students. Keeps principal/ teachers informed of problems and inappropriate student behavior. Reports and records student’s injuries according to established procedures. Be emotionally suited to controlling students tactfully and firmly. Maintains positive public relations. Communication between staff at school from principal, to teachers, to learning inclusion assistants. Administer simple first aid to students. Administers simple first aid to students. Keeps principal/ teachers informed of problems and inappropriate student behavior. Reports and records student’s injuries according to established procedures. Be emotionally suited to controlling students tactfully and firmly. Maintains positive public relations.



IKEA

• Netherlands
• Retail
• 700 & Above Employee

• Click & Collect Home Deliveries

  • Oct 2021 - Present

  Recognize that the customer experience depends on your core ability to prepare and deliver the right products to the right customer quickly and efficiently • Pick and stage deliveries for customer pick-up, ensuring order accuracy • Be aware of daily and weekly service delivery targets • Assemble furniture when required to determine quality/usage issues • Maintain stock accuracy and inventory integrity • Stay knowledgeable on IKEA products, in-store and online specials, as well as all applicable internal policies and standards Determine method of shipment Schedule distribution of goods Schedule transportation conveyances Prepare bills of lading, invoices and other shipping documents Inspect and verify incoming goods against invoices or other documents Maintain internal record-keeping system Record shortages and reject damaged goods Route goods to appropriate storage areas Pack goods to be shipped Unpack goods received Affix identifying information and shipping instructions on shipments Oversee loading and unloading of goods Supervise material handlers and helpers Pay and receive payments for goods Show less



TXL insurance

• Data Entry

  • Apr 2021 - Sep 2021

  Entering customer and account data from source documents within time limits Compiling, verifying accuracy and sorting information to prepare source data for computer entry. Reviewing data for deficiencies or errors, correcting any incompatibilities and checking output. Research and obtain further information for incomplete documents. Generate reports, store completed work in designated locations and perform backup operations. Comply with data integrity and security policies. ● Digitize entire office of client profiles (thousands), transfer data from paper formats into computer files/ Database storage ● Review all data for errors and report to management ● Use computer systems & machines, MS Word/ Excel/ Outlook/ Adobe/ Teams ● File & organize paperwork Show less



White Spot

• Canada
• Restaurants
• 400 - 500 Employee

• Hostess

  • Feb 2019 - Apr 2020

  Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers. Responding to complaints and helping to resolve them. Answering phone calls, taking reservations and answering questions. Helping out with other positions in the restaurant as needed. Engaging with guests to ensure they're happy with food and service. Providing great customer service. Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers. Responding to complaints and helping to resolve them. Answering phone calls, taking reservations and answering questions. Helping out with other positions in the restaurant as needed. Engaging with guests to ensure they're happy with food and service. Providing great customer service.



PoCo Produce & Flowers

• Assistant Manager & Floral Assistant

  • Feb 2015 - Oct 2019

  Maintaining merchandise and a visual plan. Develop strategies for better workplace efficiency and goal achievement. Oversee day-to-day operations and work of staff. Ensure compliance to organizational standards, including safety standards and client or customer communications. Smooth out problems within the workplace. Address employee and customer concerns. Working closely with the store manager to lead staff. Overseeing retail inventory. Organizing employee schedules. Ensuring that health, safety, and security rules are followed. Assist in interviewing applicants and confer with management on the hiring process. ● Hands on approach on all roles with a mindset to train new employees (cashier, flower department, delivery, stocking, store opening & closing), can stand in all positions ● Create Captivating Visual Display of Flowers, Gifts, & Produce utilizing Tables, Baskets, Boxes & Shelving ● Memorize weekly price changes of 150+ produce ● Creates and suggests customer orders to specified needs ● Customer service driven (Compliments, Suggestions, Returns) ● Bring smiles to customer’s faces with friendly service Determine method of shipment Schedule distribution of goods Schedule transportation conveyances Prepare bills of lading, invoices and other shipping documents Inspect and verify incoming goods against invoices or other documents Maintain internal record-keeping system Record shortages and reject damaged goods Route goods to appropriate storage areas Pack goods to be shipped Unpack goods received Affix identifying information and shipping instructions on shipments Oversee loading and unloading of goods Supervise material handlers and helpers Pay and receive payments for goods Show less



TELUS

• Canada
• Telecommunications
• 700 & Above Employee

• Customer Solutions

  • Apr 2015 - Aug 2015

  ● Prepare presentations, proposals, and sales contracts ● Maintain strong knowledge of all company products, accessories, pricing plans, promotions and service features ● Establish and maintain current/potential client relationships ● Prepare presentations, proposals, and sales contracts ● Maintain strong knowledge of all company products, accessories, pricing plans, promotions and service features ● Establish and maintain current/potential client relationships