Experience

OXOMOCO

• United States
• Restaurants
• 1 - 100 Employee

• General Manager

  • Jul 2021 - Present

• Assistant General Manager

  • Apr 2021 - Jul 2021



Brinkerhoff Hospitality

• United States
• Hospitality
• 1 - 100 Employee

• Restaurant Manager

  • Sep 2019 - Apr 2021



ThinkFoodGroup

• Server

  • Sep 2016 - Sep 2019

  - Delivered exceptional service at high volume, celebrity chef restaurant- Extensive menu knowledge on Chinese and Mexican cuisine and craft cocktails - Participated in monthly staff efficiency and development meetings - Frequently served BEO parties of 20+ with prix fixe menus - Delivered exceptional service at high volume, celebrity chef restaurant- Extensive menu knowledge on Chinese and Mexican cuisine and craft cocktails - Participated in monthly staff efficiency and development meetings - Frequently served BEO parties of 20+ with prix fixe menus



Pappas Restaurants, Inc.

• United States
• Restaurants
• 700 & Above Employee

• Restaurant Management Intern

  • Jun 2017 - Aug 2017

  Trained in every Front of House position through a rotational internship Participated in weekly manager meetings where I had to give a report of my progress through the course of the internshipSat in on interviews with the General ManagerConducted shift reviews with current hosts and servers who were trying to move up positionsFollowed managers during shifts to gain understanding of everyday managerial duties Sat in on weekly General Manager meetings for all GM's in my region Trained in every Front of House position through a rotational internship Participated in weekly manager meetings where I had to give a report of my progress through the course of the internshipSat in on interviews with the General ManagerConducted shift reviews with current hosts and servers who were trying to move up positionsFollowed managers during shifts to gain understanding of everyday managerial duties Sat in on weekly General Manager meetings for all GM's in my region



California Pizza Kitchen

• United States
• Restaurants
• 700 & Above Employee

• Server

  • Apr 2016 - Sep 2016

  - Part of opening team; participated in group workshops to gain knowledge of menu and build team morale- Ensures each guests receives a tailored dining experience by providing excellent customer service - Promptly delivers food and drinks at high volume Las Vegas Strip location - Part of opening team; participated in group workshops to gain knowledge of menu and build team morale- Ensures each guests receives a tailored dining experience by providing excellent customer service - Promptly delivers food and drinks at high volume Las Vegas Strip location



Chili's

• United States
• Restaurants
• 700 & Above Employee

• Server

  • May 2013 - Jan 2016

  - Provided excellent customer service to guests- Participated in team building activities, such as meetings, out-of-work gatherings, etc. - Part of the training team- GEM Champion: Relayed customer satisfaction report back to management and co-workers. - Provided excellent customer service to guests- Participated in team building activities, such as meetings, out-of-work gatherings, etc. - Part of the training team- GEM Champion: Relayed customer satisfaction report back to management and co-workers.



The Hopping Pig

• Server

  • Apr 2015 - Aug 2015

  - Promptly delivered drinks and food to guests at a high volume bar- Served cocktail lounge and assisted bartenders when needed - Promptly delivered drinks and food to guests at a high volume bar- Served cocktail lounge and assisted bartenders when needed



Quarry Hofbrau and Beer Garden

• Hostess

  • Apr 2012 - Jan 2013

  - Greeted and sat customers in a timely and professional manner- Provided excellent customer service - Assisted servers and managers when needed (bus tables, run food/drinks, take phone calls)- Coordinated reservations - Greeted and sat customers in a timely and professional manner- Provided excellent customer service - Assisted servers and managers when needed (bus tables, run food/drinks, take phone calls)- Coordinated reservations