Experience

Zenhäusern Frères SA Sion

• Switzerland
• Food Production
• 1 - 100 Employee

• manager du département gastronomie

  • Jun 2023 - Present

• Responsable projets et innovation Food & Beverage

  • May 2022 - Present

  - Trend research and creation of new dishes and beverages for restaurants and catering services - Management of costs and profitability for new products and menus - Team management for projects related to the development of new products



EHL

• Switzerland
• Higher Education
• 700 & Above Employee

• Lecturer - Practical Arts - Room Division

  • Sep 2021 - Apr 2022

  - Teaching practical and theoretical Front Office courses - Teaching of practical and theoretical Housekeeping courses - Preparation of course plans and creation of teaching materials - Weekly monitoring of student progress to ensure success - Administration of all aspects of teaching (Maternity leave replacement) - Teaching practical and theoretical Front Office courses - Teaching of practical and theoretical Housekeeping courses - Preparation of course plans and creation of teaching materials - Weekly monitoring of student progress to ensure success - Administration of all aspects of teaching (Maternity leave replacement)



Hotel du Barrage de la Grande Dixence - 70 rooms

• Valais, Suisse

• Deputy Director in charge of Room Division

  • Jun 2021 - Sep 2021

  • Creation and implementation of Front Office, Housekeeping and reservation procedures • Recruitment and training of the teams (10 people) • Implementation of the new PMS • Creation of the Back Office for Finance and Revenue Management • Creation and implementation of Front Office, Housekeeping and reservation procedures • Recruitment and training of the teams (10 people) • Implementation of the new PMS • Creation of the Back Office for Finance and Revenue Management



The St. Regis Bora Bora Resort & Le Méridien Bora Bora

• Director of Revenue Management (Executive Committee)

  • Jun 2019 - Jun 2021

  St. Regis Bora Bora Resort 5* (90 rooms) & Le Méridien Bora Bora Resort 5* (98 rooms), part of Marriott International • Generating Benchmark analysis and evaluating trends • Developing new Post Covid-19 Strategy • Creation and implementation of Covid procedures with the executive committee • Forecasting room revenue & occupation (FCST accuracy 2.6% for 2019) • Optimizing Room Revenue 2019 (+9% VS 2018) & RevPAR (+9% VS 2018) • Budgeting • Creation of Wholesalers static… Show more St. Regis Bora Bora Resort 5* (90 rooms) & Le Méridien Bora Bora Resort 5* (98 rooms), part of Marriott International • Generating Benchmark analysis and evaluating trends • Developing new Post Covid-19 Strategy • Creation and implementation of Covid procedures with the executive committee • Forecasting room revenue & occupation (FCST accuracy 2.6% for 2019) • Optimizing Room Revenue 2019 (+9% VS 2018) & RevPAR (+9% VS 2018) • Budgeting • Creation of Wholesalers static contracts • Member of the hotel's executive committee • Responsible for hiring and managing trainees in their daily tasks (Revenue & reservation • Continuing on previous Assistant Director tasks

• Assistant Director of Revenue Management

  • Jan 2018 - May 2019

  St. Regis Bora Bora Resort 5* (90 rooms) & Le Méridien Bora Bora Resort 5* (98 rooms), part of Marriott International • Supporting the migration from SPG to Marriott for both properties • Training & creating necessary documentation for OPS departments • Close monitoring of sales and the hospitality Key Performance Indicators • Daily/weekly/monthly COMPSET pricing analysis • Daily/weekly/monthly PACE & segmentation reporting • Replacing the DORM during his absence (5 weeks in a… Show more St. Regis Bora Bora Resort 5* (90 rooms) & Le Méridien Bora Bora Resort 5* (98 rooms), part of Marriott International • Supporting the migration from SPG to Marriott for both properties • Training & creating necessary documentation for OPS departments • Close monitoring of sales and the hospitality Key Performance Indicators • Daily/weekly/monthly COMPSET pricing analysis • Daily/weekly/monthly PACE & segmentation reporting • Replacing the DORM during his absence (5 weeks in a row)



Fairmont Le Montreux Palace

• Switzerland
• Hospitality
• 100 - 200 Employee

• Summit Leadership Development Program Supervisor Rooms

  • May 2015 - May 2017

  Fairmont le Montreux Palace***** 236 rooms Switzerland Management trainee in rooms division • Revenue Manager/ Reservation Supervisor Implementation of the pricing strategy for the renovated Bellevue suites Management and Modification of Distributor Sites (OTA) Creation and management of Opera blocks Creation of the daily pickup and search for movements by market segment • Front /Back Office Supervisor – team of 12 people Management and control the tasks… Show more Fairmont le Montreux Palace***** 236 rooms Switzerland Management trainee in rooms division • Revenue Manager/ Reservation Supervisor Implementation of the pricing strategy for the renovated Bellevue suites Management and Modification of Distributor Sites (OTA) Creation and management of Opera blocks Creation of the daily pickup and search for movements by market segment • Front /Back Office Supervisor – team of 12 people Management and control the tasks relating to the front office and the lodge Monitoring and invoicing the groups Litigation and Claims Management Allocation of rooms / in-house announcement of VIP arrivals • Night manager Reception - Daily Closure – Invoicing Preparation of daily reports, accounting reports and statistics • Housekeeping Supervisor - team of 20 people Creation and implementation of the new logistics of employee uniforms Management and control the tasks relating to the housekeeping Show less Fairmont le Montreux Palace***** 236 rooms Switzerland Management trainee in rooms division • Revenue Manager/ Reservation Supervisor Implementation of the pricing strategy for the renovated Bellevue suites Management and Modification of Distributor Sites (OTA) Creation and management of Opera blocks Creation of the daily pickup and search for movements by market segment • Front /Back Office Supervisor – team of 12 people Management and control the tasks… Show more Fairmont le Montreux Palace***** 236 rooms Switzerland Management trainee in rooms division • Revenue Manager/ Reservation Supervisor Implementation of the pricing strategy for the renovated Bellevue suites Management and Modification of Distributor Sites (OTA) Creation and management of Opera blocks Creation of the daily pickup and search for movements by market segment • Front /Back Office Supervisor – team of 12 people Management and control the tasks relating to the front office and the lodge Monitoring and invoicing the groups Litigation and Claims Management Allocation of rooms / in-house announcement of VIP arrivals • Night manager Reception - Daily Closure – Invoicing Preparation of daily reports, accounting reports and statistics • Housekeeping Supervisor - team of 20 people Creation and implementation of the new logistics of employee uniforms Management and control the tasks relating to the housekeeping Show less



Starling Hotel Residence Genève

• Switzerland
• Hospitality
• 1 - 100 Employee

• Reception and Housekeeping internship

  • Oct 2013 - Apr 2014

  Starling Residence Genève - 90 studios Switzerland 6 months Reception and Housekeeping internship – Team of 10 students • Reception and housekeeping Supervisior • Creation of reports, graphs and analysis of the database • Replacement of the housekeeping manager • Order and stock management Starling Residence Genève - 90 studios Switzerland 6 months Reception and Housekeeping internship – Team of 10 students • Reception and housekeeping Supervisior • Creation of reports, graphs and analysis of the database • Replacement of the housekeeping manager • Order and stock management



EHL

• Switzerland
• Higher Education
• 700 & Above Employee

• Teacher & Chef

  • Aug 2011 - Oct 2012

  Lausanne Hotel Management School Switzerland 1 year, 1 month teacher & chef– Team of 10 students • Kitchen manager for one outlet • Order / stock management • Explanation and demonstration of cooking techniques Lausanne Hotel Management School Switzerland 1 year, 1 month teacher & chef– Team of 10 students • Kitchen manager for one outlet • Order / stock management • Explanation and demonstration of cooking techniques



Swiss Armed Forces

• Armed Forces
• 700 & Above Employee

• Quarter Master

  • Jul 2009 - Apr 2010

  Quarter Master at the Swiss army - Team of 10 - 15 people • Accounting responsible • Menus planning and ordering Quarter Master at the Swiss army - Team of 10 - 15 people • Accounting responsible • Menus planning and ordering



North Sydney Cellars

• Wine & Spirits

• Second Chef

  • Oct 2008 - May 2009

  • Chef replacement when absent • supply management • dessert menu creation. • Chef replacement when absent • supply management • dessert menu creation.



La Porchetta

• Australia
• Restaurants
• 100 - 200 Employee

• Chef - Team Leader

  • Jul 2008 - Oct 2008

  • Pasta sector responsible • Sauces preparation • Setting up tables controlling • Desserts arrangement. • Pasta sector responsible • Sauces preparation • Setting up tables controlling • Desserts arrangement.