Experience

Paymentus

• United States
• Financial Services
• 500 - 600 Employee

• Manager, National Onboarding

  • Aug 2021 - Present



Manchester School District

• Education Administration Programs
• 100 - 200 Employee

• Paraprofessional

  • Feb 2018 - Aug 2021

  • Assist in the educational and social development of students under the direction and guidance of the classroom teachers. • Provide support for individual students inside and outside the classroom to enable them to fully participate in activities • Support students with emotional or behavior concerns and assist them in developing appropriate social skills. • Supplement regular classroom curriculum with additional enrichment activities for students • Assist in the educational and social development of students under the direction and guidance of the classroom teachers. • Provide support for individual students inside and outside the classroom to enable them to fully participate in activities • Support students with emotional or behavior concerns and assist them in developing appropriate social skills. • Supplement regular classroom curriculum with additional enrichment activities for students



The Palace Theatre

• United States
• Entertainment
• 1 - 100 Employee

• Corporate Development Associate & Fund Raising Events Planner

  • Jun 2016 - Apr 2017

  o Created and Managed relationships with local businesses and sponsors o Created and Managed Project plans for fundraising events o Coordinated the efforts to build the Seasonal Playbill for each Professional Production and Youth Theatre show  - Included selling ads, assisting with designing layout, final approval before printing o Created and Managed relationships with local businesses and sponsors o Created and Managed Project plans for fundraising events o Coordinated the efforts to build the Seasonal Playbill for each Professional Production and Youth Theatre show  - Included selling ads, assisting with designing layout, final approval before printing



Vantiv

• United States
• Financial Services
• 300 - 400 Employee

• Partner Account Manager

  • Jan 2015 - Nov 2015

  o Managed portfolio of major Payment Facilitators o Provided operational guidance and assistance to allow for smooth integration, boarding, reporting and funding o Managed portfolio of major Payment Facilitators o Provided operational guidance and assistance to allow for smooth integration, boarding, reporting and funding



Chase

• United States
• Financial Services
• 700 & Above Employee

• National Account Manager

  • May 2011 - Dec 2014

  o Manage portfolio of top tier merchants o Successfully renegotiated high revenue contracts o Continuously act as a strategic partner to my accounts by: assisting with identifying Cost Savings in Payment Processing, including Cards and Alternative Payment Methods; analyzing the effect of Government regulations; sharing marketplace knowledge of trends and new products and services; and, staying abreast of Card Association Rules, Regulations and Rates o Manage portfolio of top tier merchants o Successfully renegotiated high revenue contracts o Continuously act as a strategic partner to my accounts by: assisting with identifying Cost Savings in Payment Processing, including Cards and Alternative Payment Methods; analyzing the effect of Government regulations; sharing marketplace knowledge of trends and new products and services; and, staying abreast of Card Association Rules, Regulations and Rates



First Data Corporation

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Director, Project Management

  • Nov 2008 - Dec 2010

  o Managed Project Plans to track the conversion of EComm /Card-Not-Present merchants from their existing processor to a First Data platform o Developed relationships with submitters and software vendors to assist with setting their priorities to accomplish the migrations o Managed Project Plans to track the conversion of EComm /Card-Not-Present merchants from their existing processor to a First Data platform o Developed relationships with submitters and software vendors to assist with setting their priorities to accomplish the migrations



Chase

• United States
• Financial Services
• 700 & Above Employee

• VP, Business Development

  • Feb 2006 - Oct 2008

  o Developed relationships with Account Managers and their merchant portfolios to successfully add additional products to their accounts that included International Processing, Gift Cards and Alternative Paymentso Coordinated efforts with software vendors to implement new products in our merchant baseo Achieved Pacesetter status/Presidents Club each year by surpassing annual goal of signing $1.5M additional Net Revenue

• Regional Account Manager

  • Mar 1997 - Feb 2006

  o Managed portfolio of mid-to-large sized merchantso Successfully renegotiated numerous high revenue contracts while maintaining 100% retention for over 9 years with portfolio worth over $5,000,000 in revenueo Exceeded annual goal of increasing total Net Revenue in my portfolio by 7 %o Continuously acted as a strategic partner to my accounts and assisted with identifying Cost Savings in Card Processing o Coordinated implementation of several technically challenging accounts

• Training and Development Specialist

  • Dec 1992 - Mar 1997

  Assessed training needs via discussions with department managers and directly with employees. Designed, planned, presented and maintained training programs for both new Products and department and company-wide proceduresCreated training programs and manuals for external clients Developed training programs using a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lecturesCreated and conducted 1/2 day and full day seminars for clients and presented across the country Show less



First NH Bank

• AVP, Asst. Operations Officer

  • May 1988 - Jul 1992