Experience

JPW Consulting

• United States
• Professional Training and Coaching
• 1 - 100 Employee

• Director, Training Programs

  • Aug 2014 - Present

• Sr. Learning & Development Consultant and Salesforce Consultant

  • Aug 2014 - Aug 2014



Sierra Nevada Corporation

• Manager, Learning & Development

  • May 2013 - May 2014



Level 3 Communications

• Manager-Corporate Training

  • Nov 2009 - May 2013



DIRECTV

• United States
• Entertainment
• 700 & Above Employee

• Training Specialist II

  • Mar 2005 - Nov 2009

  Facilitated courses to over 1500 participants in the areas of sales, advanced technical, customer care, customer retention, systems training, soft skills and presentation training. Facilitated courses to over 1500 participants in the areas of sales, advanced technical, customer care, customer retention, systems training, soft skills and presentation training.



Convergys

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Sr. Training Specialist

  • Oct 1999 - Mar 2005

  Traveled globally to open and manage contact centers. Facilitated numerous training sessions to over 4000 participants geared towards soft skills, sales, leadership, Meyers Briggs Type Indicator, systems training, coaching tools and presentation skills. Traveled globally to open and manage contact centers. Facilitated numerous training sessions to over 4000 participants geared towards soft skills, sales, leadership, Meyers Briggs Type Indicator, systems training, coaching tools and presentation skills.