Ritza Francois
Project Coordinator, Diversity Equity Inclusion at Cayuga Health System- Claim this Profile
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Bio
Credentials
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Microsoft Excel Specialist Certification
Microsoft Office Training
Experience
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Cayuga Health System
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Project Coordinator, Diversity Equity Inclusion
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Aug 2023 - Present
-Coordinator of assigned departmental and divisional initiatives, programs, and projects that significantly impact Cayuga Health's future success -Organize and manage designated internal and external events pertaining to health equity, Employee Resources Groups, DEI Champions, and other committees in partnership with the Chief Diversity Officer -Facilitator and supporter of affirming missions of the resource groups related to race, ethnicity, disability status, LGBTQ issues, veteran status, and other protected classes -Creator of action plans, performance metrics, and scorecards, as well as status reports of ongoing projects and DEI-specific grants -Lead and manage the calendar for DEI initiatives, corporate holidays, and acknowledgments - including marketing support in alignment and partnership with the Marketing Department Show less
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Ithaca Children's Garden
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United States
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Non-profit Organizations
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1 - 100 Employee
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Director Of Development
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Oct 2021 - Mar 2023
Leader and supporter of the development team and provide all oversight, management, and support monthly, annual, legacy, campaign, and major giving through individual, corporate, foundation, and government grants and gifts and fundraising events. Leader and supporter of the development team and provide all oversight, management, and support monthly, annual, legacy, campaign, and major giving through individual, corporate, foundation, and government grants and gifts and fundraising events.
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Groundswell Center for Local Food & Farming
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Ithaca, New York, United States
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BIPOC Farmer Training Apprentice
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Mar 2021 - Sep 2021
Groundswell Center for Local Food & Farming supports beginning farmers to develop agricultural skills and grow profitable, equitable, and ecologically sound farm businesses. The core work, based on goals outlined in Groundswell Equity Statement, is to foster a multicultural and diverse next generation of sustainable farmers and growers by lessening common barriers to land access, resources, and business ownership. This 6-month introductory program into agriculture has a focus on vegetable and livestock farming in Central New York. The program also focuses on the social and environmental impacts of agriculture and addresses critical historical and present-day injustices that impact the food system. Show less
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Tompkins Chamber & Visit Ithaca
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United States
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Civic and Social Organizations
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1 - 100 Employee
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Member Relationship Manager
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Nov 2018 - Feb 2021
-Leader in recruiting and retaining members to the organization through regular visits and follow ups, while working with the Chamber team to develop and enhance member benefit offerings -Directly brought on board 98 new members in 2019 and retention of 650+ members with revenue of over $200k annually -Coordinator of 15 ambassadors who assist in providing a welcoming environment to all events and programs. -Represent the chamber in networking functions such as ribbon cuttings, networking events, and community events, networking events (Business After Hours, Networking at Noon), Professional development workshops hosted by the Chamber and members -Directly supporting small, mid, and large business and not-for-profit communities through business development consulting and marketing opportunities available within the Chamber -Establish working relationships with all companies as a partner in the local business community Show less
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Planned Parenthood of Greater New York
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United States
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Hospitals and Health Care
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200 - 300 Employee
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Business Associate
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Jan 2018 - Jul 2018
Responsible for performing all tasks necessary for patient admission to medical services Performs cashier duties such as processing all payments, daily transactions and maintain records Update patient charts and lab work Dispenses supplies as required for patients In charge of scheduling appointments for patients if needed. Provide respectful and friendly customer service to patients upon entering the health center Vertifies third party insurance that may be private or Medicaid Show less
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School of Visual Arts
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United States
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Higher Education
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700 & Above Employee
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Theatre Front of House Manager
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Sep 2017 - Jul 2018
Superviser of house staff and front of house to ensure smooth event operations Assist with the management of event hosts, caterers, and VIP guests Assist with setup and organization of lobby for film festivals or SVA affiliated events Provider of a high level of customer service to ensure the safety of all guests Superviser of house staff and front of house to ensure smooth event operations Assist with the management of event hosts, caterers, and VIP guests Assist with setup and organization of lobby for film festivals or SVA affiliated events Provider of a high level of customer service to ensure the safety of all guests
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Gimme! Coffee
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United States
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Food and Beverage Services
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1 - 100 Employee
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Barista
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Jul 2015 - Jan 2018
Maintain the highest quality of coffee and espresso drinks while providing excellent customer service Greets all customers with fast, friendly, personalized service and develops a rapport with customers by learning their names, favorite drinks and food items Monitor and test new coffees to optimism product marketability Maintain the highest quality of coffee and espresso drinks while providing excellent customer service Greets all customers with fast, friendly, personalized service and develops a rapport with customers by learning their names, favorite drinks and food items Monitor and test new coffees to optimism product marketability
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Hangar Theatre
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United States
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Performing Arts
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1 - 100 Employee
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Front of House Manager
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May 2015 - Sep 2017
Overseer of all FOH interns as well as volunteer communication for ushers and interaction while making sure they meet customer service and sales objectives. Manage daily operations of the public areas of a theater and communicate with stage managers, concessions, and box office staff Oversee preparation of theatre lobby before patrons arrive, and maintain cleanliness during box office hours. Overseer of all FOH interns as well as volunteer communication for ushers and interaction while making sure they meet customer service and sales objectives. Manage daily operations of the public areas of a theater and communicate with stage managers, concessions, and box office staff Oversee preparation of theatre lobby before patrons arrive, and maintain cleanliness during box office hours.
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Planned Parenthood of the Southern Finger Lakes
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Hospitals and Health Care
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1 - 100 Employee
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Health Center Advocacy Program Volunteer
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Nov 2015 - Jan 2017
-Promote and explain advocacy campaigns to patients within health centers -Train and managed new volunteers for on going “I Stand with Planned Parenthood” and “My Vote, My Voice” campaigns at local community events -Volunteer of the Month November 2016 -Promote and explain advocacy campaigns to patients within health centers -Train and managed new volunteers for on going “I Stand with Planned Parenthood” and “My Vote, My Voice” campaigns at local community events -Volunteer of the Month November 2016
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Insomniac Events
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United States
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Entertainment Providers
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500 - 600 Employee
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Electronic Daisy Carnival Ground Control Team Leader
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May 2015 - May 2015
Front line communication for concert goers of over 50,000 Tasks included: managing water station, providing customer service to headliners, delicated tasks to other team members, medical walkie calls to base, and recognizing signs of overdose, dehydration,discomfort when observing large groups of people- then directing them to medical tent Front line communication for concert goers of over 50,000 Tasks included: managing water station, providing customer service to headliners, delicated tasks to other team members, medical walkie calls to base, and recognizing signs of overdose, dehydration,discomfort when observing large groups of people- then directing them to medical tent
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Training Specialist
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Jan 2012 - May 2015
Conduct Instructional Training for students and faculty on applications such as Excel, Taskstream, Web Profile,Photoshop, PowerPoint, Outlook, Sakai, and InDesign. Create quick guides and lesson plans for core curriculum. Conduct Instructional Training for students and faculty on applications such as Excel, Taskstream, Web Profile,Photoshop, PowerPoint, Outlook, Sakai, and InDesign. Create quick guides and lesson plans for core curriculum.
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MoMA PS1
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United States
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Museums, Historical Sites, and Zoos
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1 - 100 Employee
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Volunteer Coordinator and Visitor Services
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May 2014 - Sep 2014
-Organized Schedules for 60 volunteers for summer series Warm Up -Facilitated interviews, orientations, and tours for all volunteers -Delegated and trained volunteers for line management -Assisted with front of house and break down of museum events -Monitored galleries and assisted in visitor service administrative work -Organized Schedules for 60 volunteers for summer series Warm Up -Facilitated interviews, orientations, and tours for all volunteers -Delegated and trained volunteers for line management -Assisted with front of house and break down of museum events -Monitored galleries and assisted in visitor service administrative work
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The Ithacan
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Ithaca, New York Area
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Ithacan Photographer
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Feb 2012 - Sep 2013
-Responsible for taking photos and covering various events -Assigned projects for feature articles and accents. -Responsible for taking photos and covering various events -Assigned projects for feature articles and accents.
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Virginia & Ambinder, LLP
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111 Broadway Suite,1403 New York, NY
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Internship
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Jun 2011 - Jul 2013
Organized documents on current cases and sent out mailings -Enhance Computer Skills in Excel and Adobe by inserting plaintiffs’ data -Built communication skills by answering phone calls and coordinating Walk-ins -Responsible for making copies and scans for client information Organized documents on current cases and sent out mailings -Enhance Computer Skills in Excel and Adobe by inserting plaintiffs’ data -Built communication skills by answering phone calls and coordinating Walk-ins -Responsible for making copies and scans for client information
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Press Photographer
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Jun 2012 - Aug 2012
Given various photo shoots for celebrity concerts, book readings, and galleries in NYC -Responsible for uploading, editing, and making captions for photos -Reached out to PR agencies for future collaborations Given various photo shoots for celebrity concerts, book readings, and galleries in NYC -Responsible for uploading, editing, and making captions for photos -Reached out to PR agencies for future collaborations
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Volunteer
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Oct 2010 - May 2011
-Chile Fest: Served Chile and actively sold tickets with other members at the ticket booth -Downtown Ithaca Holiday Even: Directed the event for pictures with Santa -Re-Use Center: Moved furniture and organized used items in the store -Chile Fest: Served Chile and actively sold tickets with other members at the ticket booth -Downtown Ithaca Holiday Even: Directed the event for pictures with Santa -Re-Use Center: Moved furniture and organized used items in the store
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Education
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2011 - 2015
Ithaca College
Bachelor of Business Administration (B.B.A.), Marketing -
2013 - 2013
Hanyang University
Certificate, Business Administration and Management, General
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