Experience

Actor/Writer

• Entertainment Providers
• 100 - 200 Employee

• Independent Contractor/Self Employed

  • Aug 2002 - Present

  Theatre/TV/Film/Commercial Theatre/TV/Film/Commercial



Tesse

• West Hollywood

• Sommelier

  • Mar 2019 - Sep 2021



Meat On Ocean

• Santa Monica, CA

• Sommelier

  • Jun 2017 - Mar 2019

  Highest grossing Wine Steward/Sommelier in Company (December) [King's Seafood Company--Water Grill, 555, Lou and Mickey's] • Communicate with guests tableside to suggest food and wine pairings and highlight tasting notes with relevant wine information. • Assist in managing cellar inventory of $150,000 and improve BTG and bottle variances through staff education. • Work the floor four to six nights per week selling wine in a program that averaged $60,000 per month in wine sales. • Provided weekly wine education for staff, including service standards, blind tasting, food pairing, and wine history. Show less



The Mermaid Tavern

• Tampa/St. Petersburg, Florida Area

• Bartender

  • Mar 2013 - May 2014

  •Utilized high levels of energy and superior multi-tasking abilities to quick fill drink/food orders in extreme fast-faced establishment while maintaining inventory. •Have extensive knowledge of Craft Beers, New World/Old World Wines, Meads, Sakes. •Took orders, operated POS terminal, and served food to bar and dining area (inside and out). •Utilized high levels of energy and superior multi-tasking abilities to quick fill drink/food orders in extreme fast-faced establishment while maintaining inventory. •Have extensive knowledge of Craft Beers, New World/Old World Wines, Meads, Sakes. •Took orders, operated POS terminal, and served food to bar and dining area (inside and out).



Bern's Steak House

• Tampa/St. Petersburg, Florida Area

• Wine Steward

  • Mar 2012 - May 2014

  • Is responsible for ensuring the wine program, inventory, and all controls are properly maintained in the largest privately owned wine cellar in the world. Have extensive knowledge of Old World/New World Wines, Liquor, Cocktails, Fortified Wines. • Fast paced, high volume environment involving constant monitoring and replenishing inventory of wine cellar, equipment, and glassware while issuing, opening, and serving wine/champagne bottles. Requires standing, walking, and lifting a minimum of 50 pounds repeatedly. • Discusses wine with patrons during tours and assists patrons to make wine selections, applying knowledge of wines. Show less



NeutronicEar

• Consumer Goods
• 1 - 100 Employee

• Customer Service Representative/Outbound Sales

  • Jan 2011 - Jan 2012

  • Providing swift resolution to customer inquiries, complaints, billing questions, payment/service requests, customer complaints, ultimately repairing trust and winning loyalty. • Consistently generated additional revenues utilizing thorough product knowledge and friendly sales techniques. • Resolve an average of 250 inquires in any given week, consistently meeting performance benchmarks in all areas (speed, accuracy, volume). • Demonstrate outstanding problem solving and active listening skills - able to diffuse difficult customer situations with tact and ease. Show less