Donia Abd El-Hameed
Public Relations Specialist at Media Center- Claim this Profile
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Arabic Native or bilingual proficiency
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English Professional working proficiency
Topline Score
Bio
Experience
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Media Center
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Germany
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1 - 100 Employee
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Public Relations Specialist
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Sep 2014 - Present
My responsibilities:- ▪Managing the invitees list, ensuring that it is accurate and up to date. ▪Preparing invitations and ensuring that they are distributed in a timely manner. ▪Compiling a confirmation list of attendees and ensuring that all necessary arrangements are made for their attendance. ▪Liaising with the media and agreeing on a list of journalists and photographers to cover the event. ▪Following up with the Visa process "if it`s required" till it`s done. ▪ Coordinating air ticketing and accommodation for guests, including arranging transportation to and from the event venue. ▪Preparing the event venue, including all logistical arrangements such as catering, audio-visual equipment, and seating arrangements. ▪Providing final feedback on the event, including attendee feedback and suggestions for improvement. ▪Welcoming and seating guests according to the protocol, ensuring that all guests are treated with the utmost courtesy and respect. ▪Conducting interviews with VIP guests to gather material for publishing on social media platforms. ▪Providing assistance to guests throughout the event, ensuring that all of their needs are met and that they have a positive experience. Managing conferences, with a proven track record of organizing successful events: ▪(30/04/2023 - 15/07/2023) in Egypt/Switzerland as Head of logistics team in "Emerging Peace Makers Forum 2ed Edition" ▪(22/9/2022 - 06/11/2022) in Kingdom of Bahrain as Main Organizer in "Bahrain Dialogue Forum" ▪(20/12/2018 – 10/02/2019) in Abu Dhabi as Organizer and Participator in " Human Fraternity Global (22/10/2018 – 24/10/2018) Media Organizer in the international meeting of "Islam and West - Diversity and Integration" ▪(04/09/2018 – 09/09/2018) Representative from Al-Azhar and the Muslim Council of Elders in "Moscow International Book Fair" ▪(Al-Azhar International Conference in Support of Jerusalem – ▪Al-Azhar International Peace Conference ▪Freedom and Citizenship: Diversity and Integration). Show less
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Hindawi Publishing
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Egypt
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Graphics Specialist
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May 2013 - Aug 2014
* Handling figures in Illustrator and editing figures photos. * Creating a Tex file for each figure and using class files appropriate for each journal. * Producing the final layout for each figure. * Handling figures in Illustrator and editing figures photos. * Creating a Tex file for each figure and using class files appropriate for each journal. * Producing the final layout for each figure.
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Administrative Assistant
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Sep 2012 - Mar 2013
▪ Welcome and meet visitors. ▪ Receive and file incoming letters, documents. ▪ Attendances leave sheets & forms. ▪ Monitor on-going activities. ▪ Supply and manage office equipment's, machines and even kitchen utilities. ▪ Prepare Payroll sheets and Making bank transactions. ▪ Welcome and meet visitors. ▪ Receive and file incoming letters, documents. ▪ Attendances leave sheets & forms. ▪ Monitor on-going activities. ▪ Supply and manage office equipment's, machines and even kitchen utilities. ▪ Prepare Payroll sheets and Making bank transactions.
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KidZania Cairo
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Egypt
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Telemarketing Associate
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Apr 2012 - Sep 2012
▪ Explain the idea of the project and it`s services and also answer the questions for the potential customers. ▪ Deliver prepared sales talks, to persuade the customers to purchase the service. ▪ Obtain customer information such as name, address, and payment method to fill the database with the required information. ▪ Contact with them periodically to follow up till the deal is finished. ▪ Explain the idea of the project and it`s services and also answer the questions for the potential customers. ▪ Deliver prepared sales talks, to persuade the customers to purchase the service. ▪ Obtain customer information such as name, address, and payment method to fill the database with the required information. ▪ Contact with them periodically to follow up till the deal is finished.
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Vodafone
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Egypt
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Call Center Agent
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Sep 2011 - Mar 2012
▪ Determining customers' requirements by handling. ▪ Resolve customer's issues by researching and finding alternative solutions. ▪ Selling additional services by explaining new features and services. ▪ Maintaining and updating customer database by getting the required information ▪ Determining customers' requirements by handling. ▪ Resolve customer's issues by researching and finding alternative solutions. ▪ Selling additional services by explaining new features and services. ▪ Maintaining and updating customer database by getting the required information
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Education
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AUC - School of Continuing Education
Public Relations/ Event Managment -
Helwan University Cairo
Good, Mass Communication/Media Studies