Susan K. E. Heinzeroth
Principal and Lead Strategist at SageRiver Consulting- Claim this Profile
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Bio
Stephanie Polen
Working with Susan is like having a high energy motivator and a zen master all rolled into one! As we have collaborated as fellow Advanced Emergenetics Associates, Susan brings her thoughtful and powerful approach to continuously improve our work. She activates both the heart and the mind in the work she does - and we are all the better for it!
Charise Swanson
I cannot say enough about the amazing talents of Susan - not only is she a top business and leadership strategist, she also has the unique ability to get right to the root of an issue through her thoughtful approach and knowing how to ask the right questions. She is extremely communicative and strives to understand multiple perspectives in a room. Her
Stephanie Polen
Working with Susan is like having a high energy motivator and a zen master all rolled into one! As we have collaborated as fellow Advanced Emergenetics Associates, Susan brings her thoughtful and powerful approach to continuously improve our work. She activates both the heart and the mind in the work she does - and we are all the better for it!
Charise Swanson
I cannot say enough about the amazing talents of Susan - not only is she a top business and leadership strategist, she also has the unique ability to get right to the root of an issue through her thoughtful approach and knowing how to ask the right questions. She is extremely communicative and strives to understand multiple perspectives in a room. Her
Stephanie Polen
Working with Susan is like having a high energy motivator and a zen master all rolled into one! As we have collaborated as fellow Advanced Emergenetics Associates, Susan brings her thoughtful and powerful approach to continuously improve our work. She activates both the heart and the mind in the work she does - and we are all the better for it!
Charise Swanson
I cannot say enough about the amazing talents of Susan - not only is she a top business and leadership strategist, she also has the unique ability to get right to the root of an issue through her thoughtful approach and knowing how to ask the right questions. She is extremely communicative and strives to understand multiple perspectives in a room. Her
Stephanie Polen
Working with Susan is like having a high energy motivator and a zen master all rolled into one! As we have collaborated as fellow Advanced Emergenetics Associates, Susan brings her thoughtful and powerful approach to continuously improve our work. She activates both the heart and the mind in the work she does - and we are all the better for it!
Charise Swanson
I cannot say enough about the amazing talents of Susan - not only is she a top business and leadership strategist, she also has the unique ability to get right to the root of an issue through her thoughtful approach and knowing how to ask the right questions. She is extremely communicative and strives to understand multiple perspectives in a room. Her
Credentials
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Remote Work Foundations
LinkedInSep, 2020- Nov, 2024 -
Emergenetics Advanced Certification
Emergenetics InternationalSep, 2019- Nov, 2024 -
Sheryl Sandberg and Adam Grant on Option B: Building Resilience
LinkedInAug, 2018- Nov, 2024 -
EQi, EQi360
MHS Assessments -
LEAN Certified
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TESI Associate (Team Emotional Social Intelligence)
Collaborative Growth
Experience
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SageRiver Consulting
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United States
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Business Consulting and Services
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1 - 100 Employee
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Principal and Lead Strategist
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1997 - Present
• Direct a professional services firm focused on building strategic momentum in Fortune 1000 companies, state agencies, higher education, and national nonprofit organizations; consulted with over 100 clients with a desire to change, find new pathways, and explore organizational effectiveness. • Financial services experience includes Fortune 500 retirement solutions, insurance, global payment processing, and banking organizations serving individuals, corporations, and institutional clients. • Utilized an Environmental Scan to shape strategic, large-scale organizational change initiatives for a major insurance provider whose strategy was growth by acquisition. Improved integration of acquired business units, leveraged economies of scale, and updated the use of online technology. • Conducted a strategic planning project for a Fortune 500 payments processing organization to capture domestic and international market share; designed and led a team of Senior Executives through an eight-month strategic planning process; conducted interviews, facilitated sub-group research, and designed and facilitated strategy sessions. Project resulted in the $6.9B acquisition of a debit transaction company that positioned the client as the leader in the space. • Co-designed a highly interactive leadership development session for 200 managers at a Fortune 150 corporation; participants gave the experience their highest satisfaction rating and client reported the experience positively influenced future team interactions. • Led a project with an insurance provider that resulted in expanded product offerings, increased market share, and implementation of an online sales presence. Advanced the strategic planning function for the client over seven annual planning cycles. • Deep understanding of organizational change management frameworks; experience with Kubler-Ross, McKinsey 7S, Prosci’s ADKAR Change Model, and Case Western’s Appreciative Inquiry model.
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Adjunct Faculty
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2002 - Present
• Faculty member who has taught over 4,000 undergraduate and graduate students; design, develop, and teach business management curriculum that includes Business Strategy Lab, Strategic Management, Critical Leadership Skills, Leading Organizational Change, Leading Individuals and Teams, and Organizational Dynamics. • Recipient of the Marinus Smith Award for Teaching Excellence, University of Colorado. • Faculty member who has taught over 4,000 undergraduate and graduate students; design, develop, and teach business management curriculum that includes Business Strategy Lab, Strategic Management, Critical Leadership Skills, Leading Organizational Change, Leading Individuals and Teams, and Organizational Dynamics. • Recipient of the Marinus Smith Award for Teaching Excellence, University of Colorado.
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Colorado Department of Health Care Policy & Financing - HCPF
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United States
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Government Administration
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300 - 400 Employee
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Director of Administration & Innovation
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2011 - 2012
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Cornerstone Consulting
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Partner | CFO | COO | Director, New Business Development | Board Member
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1994 - 1997
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Education
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University of Colorado at Denver
MBA -
Luther College
BA
Community
