Roman Stanton
vCIO at One Step Secure IT- Claim this Profile
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English Native or bilingual proficiency
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Italian Elementary proficiency
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Spanish Elementary proficiency
Topline Score
Bio
Jason Schenck, CSPO
I have been working with Roman for over a year now. He always brings his quick wit, which only makes his customer service experience that much better. He's learned the product very well, and started picking up a second product. He's punctual, knowledgeable, friendly, and excellent at mitigating problems not only with the clients but with vendors too. He's an aspiring project manager that I know will do great things very soon.
Jason Schenck, CSPO
I have been working with Roman for over a year now. He always brings his quick wit, which only makes his customer service experience that much better. He's learned the product very well, and started picking up a second product. He's punctual, knowledgeable, friendly, and excellent at mitigating problems not only with the clients but with vendors too. He's an aspiring project manager that I know will do great things very soon.
Jason Schenck, CSPO
I have been working with Roman for over a year now. He always brings his quick wit, which only makes his customer service experience that much better. He's learned the product very well, and started picking up a second product. He's punctual, knowledgeable, friendly, and excellent at mitigating problems not only with the clients but with vendors too. He's an aspiring project manager that I know will do great things very soon.
Jason Schenck, CSPO
I have been working with Roman for over a year now. He always brings his quick wit, which only makes his customer service experience that much better. He's learned the product very well, and started picking up a second product. He's punctual, knowledgeable, friendly, and excellent at mitigating problems not only with the clients but with vendors too. He's an aspiring project manager that I know will do great things very soon.
Experience
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One Step Secure IT
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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vCIO
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Jan 2020 - Present
Originally brought in as Support Specialist, quickly graduated to vCIO role, focusing on guiding IT paths for One Step Retail Secure IT customer base. Working closely with management at client companies to create and oversee implementation of an IT roadmap according to client business goals and One Step Secure IT's proven technology, solutions and process. Operated within a Managed IT Services production environment, serving as a liaison between One Step Secure IT and customers in providing product support and assistance for client Software and Hardware. Show less
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One Step Retail Solutions
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United States
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Retail
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1 - 100 Employee
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Technical Support Specialist
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Mar 2017 - Present
Troubleshoot retail point of sale software Install and maintain upgrades of client software Troubleshoot printer related issues Trouble shoot ip conflicts and network issues of cc gateway providers Diagnose appropriate reports and filter for financial purposes Use ConnectWise CRM to maintain ticketing system Use an Exchange Management Console for file and document transfers Maintain client configurations for efficiency for Windows operations Troubleshoot hand scanners to work with POS and inventory software Show less
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Primerica
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United States
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Financial Services
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700 & Above Employee
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Account Executive
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Jan 2020 - Present
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Snowbird Nation
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United States
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Travel Arrangements
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1 - 100 Employee
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Real Estate Sales Professional
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Jan 2019 - Jan 2022
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Community
