Experience

Mid-America Computer Corp (MACC)

• Systems Analyst

  • Jun 2013 - Present

  • Use SQL Server and other tools including Windows Power Shell and Delphi programsto convert telecom enduser customers into the SQL database driving MACC’s software.• Work as a team with a Conversion Analyst, Project Manager, other Conversion programmers, and business Customer.• Create detailed mapping between old data elements and new data elements.• Identify problems and make recommendations on how to overcome issues as they arise.• Ensure that all data is migrated to MACC software accurately.• Perform data verification.• Provide detailed documentation of conversion process, data converted, and all conversion exceptions.• Provide post conversion support to answer questions and address problems if they arise.• Develop standardized procedures for common conversion routines to increase efficiency.• Develop/maintain utility programs/scripts to automate common pre/post conversion tasks.



Southeast Community College

• United States
• Higher Education
• 500 - 600 Employee

• IT Help Desk Associate

  • Oct 2012 - Jun 2013

  • Provide troubleshooting support to instructors and students in need of assistance with computer hardware and software.• Document each call and assign a work order to the appropriate IT technician for follow up if required. • Provide troubleshooting support to instructors and students in need of assistance with computer hardware and software.• Document each call and assign a work order to the appropriate IT technician for follow up if required.



Tek Industries, Inc.

• Manufacturing
• 1 - 100 Employee

• Computer Controlled Machine Operator / Computer Support

  • Aug 2001 - Jul 2010

  • Operate and maintained computer controlled automated steel-rule bending equipment in a production environment..• Break down new product designs into CAD software. • Operate and maintained computer controlled automated steel-rule bending equipment in a production environment..• Break down new product designs into CAD software.



Kahle & Palmer Enterprises

• Managing Partner

  • Mar 1992 - Jan 2000

  • Managed day-to-day operation of a dry cleaning business, leading a team of 15 employees.• Performed duties of business planner, human resources, customer service, marketing, and resident technology expert. • Managed day-to-day operation of a dry cleaning business, leading a team of 15 employees.• Performed duties of business planner, human resources, customer service, marketing, and resident technology expert.