Simeon Vivian

Director of Strategy & Operations - Seller Experience at TCGplayer
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Contact Information
us****@****om
(386) 825-5501
Location
Toronto, Ontario, Canada, CA

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Bio

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Credentials

  • CPR, AED & First Aid Certification
    Canadian Red Cross
    Dec, 2019
    - Nov, 2024
  • Certified ScrumMaster (CSM)
    Scrum Alliance
    Jun, 2020
    - Nov, 2024

Experience

  • TCGplayer
    • United States
    • Technology, Information and Internet
    • 200 - 300 Employee
    • Director of Strategy & Operations - Seller Experience
      • Jul 2023 - Present

  • eBay
    • United States
    • Technology, Information and Internet
    • 700 & Above Employee
    • Senior Manager, Product & Strategy
      • Mar 2022 - Jul 2023

    • Product Manager
      • Jan 2019 - Mar 2022

      -Currently owning country Monetization and Pricing, Payments, Trust, Strategic Partnerships, and Taxonomy -Led Canadian end-to-end migration of 220,000+ sellers to Managed Payments after PayPal separation, leading to a 25% increase in country revenue -Previously owned Buyer Experience, Search, Ads, C2C/B2C, SEO, Shipping, and Structured Data initiatives -Supported Latin American business to develop and launch a freight forwarding tool (Estafeta) as well as 253,000 gift cards across… Show more -Currently owning country Monetization and Pricing, Payments, Trust, Strategic Partnerships, and Taxonomy -Led Canadian end-to-end migration of 220,000+ sellers to Managed Payments after PayPal separation, leading to a 25% increase in country revenue -Previously owned Buyer Experience, Search, Ads, C2C/B2C, SEO, Shipping, and Structured Data initiatives -Supported Latin American business to develop and launch a freight forwarding tool (Estafeta) as well as 253,000 gift cards across Mexico City, Guadalajara, and Monterrey -Co-created a series of 8 instructional Youtube videos to support a new seller tool release

    • Product Coordinator
      • Sep 2017 - Jan 2019

      -Expanded strategic initiatives with shipping partners such as Canada Post -Led widespread review of shipping service value propositions and opportunities -Supported the in-country launch of a new simplified C2C listing tool and aggregated all shipping price data

    • Product Management Intern
      • Jul 2017 - Sep 2017

      -Supported integration of third party label printing platform (Shippo) and managed strategic relationship, including roadmap and contractual improvements -Reviewed seller feedback and implemented changes based on CSAT

  • OLG
    • Canada
    • Entertainment Providers
    • 700 & Above Employee
    • iGaming Student Analyst
      • May 2016 - Aug 2016

      -Responsible for weekly reports/coding for CRM as well as database and iGaming dashboard updates, and monthly CRM, Regulatory Assurance, and AGCO reports -Mobile App Customer Acceptance Testing (CAT) testing including gaming and deposit flows into GTECH GMS as well as situational chaos testing -Responsible for weekly reports/coding for CRM as well as database and iGaming dashboard updates, and monthly CRM, Regulatory Assurance, and AGCO reports -Mobile App Customer Acceptance Testing (CAT) testing including gaming and deposit flows into GTECH GMS as well as situational chaos testing

Education

  • Wilfrid Laurier University
    Bachelor’s Degree, BBA
    2013 - 2017
  • Royal St. Georges College
    High School
    2011 - 2013

Community

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