Mara Balmaceda
Hostess at Swiss Chalet- Claim this Profile
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English Native or bilingual proficiency
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French Professional working proficiency
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Tagalog Full professional proficiency
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Spanish Limited working proficiency
Topline Score
Bio
Credentials
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Smart Serve Certification
Smart Serve OntarioAug, 2022- Nov, 2024 -
Blood Borne Pathogens
Workplace Medical Corp.Apr, 2021- Nov, 2024 -
First Aid/CPR/AED Awareness
Workplace Medical Corp.Apr, 2021- Nov, 2024 -
WHMIS 2015
YOW Canada Inc.Apr, 2021- Nov, 2024 -
Worker Health and Safety Awareness in 4 Steps
Labour, Immigration, Training and Skills / Travail, Immigration, Formation et CompétencesApr, 2021- Nov, 2024 -
Ethical Considerations
EduTravel Inc.Jan, 2021- Nov, 2024 -
Project Management
EduTravel Inc.Jan, 2021- Nov, 2024 -
Customer Service
EduTravel Inc.Nov, 2020- Nov, 2024
Experience
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Swiss Chalet
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Canada
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Restaurants
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1 - 100 Employee
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Hostess
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Sep 2022 - Present
* Greet incoming and departing Guests warmly with a genuine smile and eye contact, all while maintaining a welcoming front-of-house experience; being the guest's initial impression of our restaurant. * Escort guests to the desired dining area and presenting menus and current LTOs; manage seating chart for efficient flow. * Assist with servers’ duties, as needed, to maintain service effectiveness in the dining area. * Handle phone calls and customer queries regarding the restaurant and menu. * Ensure quality is at the highest standards of Swiss Chalet; driving knowledge around hospitality. Show less
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The Child Experience (TCE)
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Canada
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Entertainment
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Summer Camp Counselor
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Jul 2022 - Aug 2022
* Motivated and included campers and staff to engage in activities. * Led and organized camp programs for children on a day-to-day basis. * Provided high-quality recreational opportunities and enjoyable experiences for all campers via arts, drama, sports-related activities and a variety of large-group activities. * Supervised campers and ensured their safety, development and growth, and general well-being. * Motivated and included campers and staff to engage in activities. * Led and organized camp programs for children on a day-to-day basis. * Provided high-quality recreational opportunities and enjoyable experiences for all campers via arts, drama, sports-related activities and a variety of large-group activities. * Supervised campers and ensured their safety, development and growth, and general well-being.
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CSLIT
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Canada
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Education Management
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1 - 100 Employee
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Co-Director of Elementary Affairs
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Aug 2021 - Aug 2022
* Responsible for coordinating and co-chairing the Elementary Catholic Student Leadership Impact Team. * Planned and hosted general assembly meetings on a monthly basis for leaders of the elementary student level. Students aged 12 to 14. * Mentored and led by example to our younger students, demonstrating leadership knowledge. * Worked directly aside aspiring student leaders, teachers, and supervisors to teach and enhance their leadership skills. * Organized and hosted annual iLite (Intermediate Leadership In Training Event) virtually, with over 6000 elementary students and educators in attendance. Show less
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Education
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2022 - 2024
Seneca College School of Hospitality & Tourism
Ontario College Diploma, Flight Services – Operations & Cabin Management -
2022 - 2022
Seneca College
Dual Credit, Flight Attendant Specific - Policies and Procedures -
2018 - 2022
Senator O'Connor College School
Ontario Secondary School Diploma
Community
