Experience

Bethany Medical

• United States
• Medical Practices
• 100 - 200 Employee

• Front Desk Receptionist

  • Jul 2021 - Present

  • Check patients in and out and schedule future appointments for continued treatment. • Discuss financial obligations with patients and collect copayments. • Answer phones and transfer to appropriate departments when needed. • Update and verify patient demographics and insurance. • Send referrals to other Specialists offices by faxing patient records and insurance information, then update AllScripts with scheduled appointment before closing the file.



Lyndhurst Gynecologic Assoc

• United States
• Medical Practices
• 1 - 100 Employee

• Patient Service Representative

  • Feb 2017 - Jul 2021

  • Schedule patients and updating insurance information using the Athena EMR system. • Answer and distribute calls to proper departments. • Collect payments for past due and future services. • Update patient demographics to ensure constant contact while under care. • Adhere to HIPAA guidelines to protect patient’s personal information. • Assisted in achieving 98% customer satisfaction based off surveys in 2019. • Apply medical and anatomical terminology to determine the type of… Show more • Schedule patients and updating insurance information using the Athena EMR system. • Answer and distribute calls to proper departments. • Collect payments for past due and future services. • Update patient demographics to ensure constant contact while under care. • Adhere to HIPAA guidelines to protect patient’s personal information. • Assisted in achieving 98% customer satisfaction based off surveys in 2019. • Apply medical and anatomical terminology to determine the type of appointment needed. Show less



CVS Caremark

• Hospitals and Health Care
• 1 - 100 Employee

• Pharmacy Technician

  • Aug 2015 - Feb 2017

  • Processed 150+ prescriptions daily. • Decreased customer wait times by maintaining accurate patient files like address, name changes, insurance, and updated medication list. • Compounded, mixed, and labeled medications. • Processed STAT orders from physicians. • Saved customers money by offering alternative options. • Assisted with the understanding of prescription instructions and offered consultations with the Pharmacist. • Kept track and pulled expired medicines and… Show more • Processed 150+ prescriptions daily. • Decreased customer wait times by maintaining accurate patient files like address, name changes, insurance, and updated medication list. • Compounded, mixed, and labeled medications. • Processed STAT orders from physicians. • Saved customers money by offering alternative options. • Assisted with the understanding of prescription instructions and offered consultations with the Pharmacist. • Kept track and pulled expired medicines and placed orders for them and out of stock items. • Ran cash register. Show less



NOVA MEDICAL CENTERS-CHATTANOOGA

• United States
• Hospitals and Health Care

• Medical Assistant

  • Feb 2014 - Jul 2015

  • Assisted physician with patient care by stocking and preparing rooms for exams and minor surgeries. • Used proper PPE to ensure the safety of the Physician, myself, and the patient. • Conducted drug tests in house and at multiple outside facilities. • Perform diagnostic testing for electrocardiograms (EKG’s), pulmonary function tests (PFT’s), and respiratory function tests (RFT’s). • Used special equipment for random Breath/Alcohol testing for employers. • Conducted yearly… Show more • Assisted physician with patient care by stocking and preparing rooms for exams and minor surgeries. • Used proper PPE to ensure the safety of the Physician, myself, and the patient. • Conducted drug tests in house and at multiple outside facilities. • Perform diagnostic testing for electrocardiograms (EKG’s), pulmonary function tests (PFT’s), and respiratory function tests (RFT’s). • Used special equipment for random Breath/Alcohol testing for employers. • Conducted yearly physicals for DOT and Non-DOT employee workers. • Obtained hair and urine specimens for random drug screens. • Assisted Physical Therapist with exercises for patients undergoing treatment for minor injuries. • Used PPE to disinfectant patient care areas, restrooms, and floors daily. • Followed policies and procedures when cleaning blood spills and bodily fluids. • Checked patients in and out and ordered supplies as needed. Show less