Chene' McGhee
Front Desk Receptionist at Bethany Medical- Claim this Profile
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Bio
Experience
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Bethany Medical
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United States
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Medical Practices
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100 - 200 Employee
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Front Desk Receptionist
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Jul 2021 - Present
• Check patients in and out and schedule future appointments for continued treatment. • Discuss financial obligations with patients and collect copayments. • Answer phones and transfer to appropriate departments when needed. • Update and verify patient demographics and insurance. • Send referrals to other Specialists offices by faxing patient records and insurance information, then update AllScripts with scheduled appointment before closing the file.
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Lyndhurst Gynecologic Assoc
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United States
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Medical Practices
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1 - 100 Employee
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Patient Service Representative
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Feb 2017 - Jul 2021
• Schedule patients and updating insurance information using the Athena EMR system. • Answer and distribute calls to proper departments. • Collect payments for past due and future services. • Update patient demographics to ensure constant contact while under care. • Adhere to HIPAA guidelines to protect patient’s personal information. • Assisted in achieving 98% customer satisfaction based off surveys in 2019. • Apply medical and anatomical terminology to determine the type of… Show more • Schedule patients and updating insurance information using the Athena EMR system. • Answer and distribute calls to proper departments. • Collect payments for past due and future services. • Update patient demographics to ensure constant contact while under care. • Adhere to HIPAA guidelines to protect patient’s personal information. • Assisted in achieving 98% customer satisfaction based off surveys in 2019. • Apply medical and anatomical terminology to determine the type of appointment needed. Show less
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CVS Caremark
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Hospitals and Health Care
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1 - 100 Employee
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Pharmacy Technician
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Aug 2015 - Feb 2017
• Processed 150+ prescriptions daily. • Decreased customer wait times by maintaining accurate patient files like address, name changes, insurance, and updated medication list. • Compounded, mixed, and labeled medications. • Processed STAT orders from physicians. • Saved customers money by offering alternative options. • Assisted with the understanding of prescription instructions and offered consultations with the Pharmacist. • Kept track and pulled expired medicines and… Show more • Processed 150+ prescriptions daily. • Decreased customer wait times by maintaining accurate patient files like address, name changes, insurance, and updated medication list. • Compounded, mixed, and labeled medications. • Processed STAT orders from physicians. • Saved customers money by offering alternative options. • Assisted with the understanding of prescription instructions and offered consultations with the Pharmacist. • Kept track and pulled expired medicines and placed orders for them and out of stock items. • Ran cash register. Show less
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NOVA MEDICAL CENTERS-CHATTANOOGA
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United States
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Hospitals and Health Care
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Medical Assistant
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Feb 2014 - Jul 2015
• Assisted physician with patient care by stocking and preparing rooms for exams and minor surgeries. • Used proper PPE to ensure the safety of the Physician, myself, and the patient. • Conducted drug tests in house and at multiple outside facilities. • Perform diagnostic testing for electrocardiograms (EKG’s), pulmonary function tests (PFT’s), and respiratory function tests (RFT’s). • Used special equipment for random Breath/Alcohol testing for employers. • Conducted yearly… Show more • Assisted physician with patient care by stocking and preparing rooms for exams and minor surgeries. • Used proper PPE to ensure the safety of the Physician, myself, and the patient. • Conducted drug tests in house and at multiple outside facilities. • Perform diagnostic testing for electrocardiograms (EKG’s), pulmonary function tests (PFT’s), and respiratory function tests (RFT’s). • Used special equipment for random Breath/Alcohol testing for employers. • Conducted yearly physicals for DOT and Non-DOT employee workers. • Obtained hair and urine specimens for random drug screens. • Assisted Physical Therapist with exercises for patients undergoing treatment for minor injuries. • Used PPE to disinfectant patient care areas, restrooms, and floors daily. • Followed policies and procedures when cleaning blood spills and bodily fluids. • Checked patients in and out and ordered supplies as needed. Show less
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Education
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SBI Campus
Associate in Applied Science, Medical/Clinical Assistant