Experience

Gulf Petrochemical Services & Trading LLC

• Oil and Gas
• 400 - 500 Employee

• Information Technology Support Engineer

  • Sep 2015 - Jan 2020

  • Supports GPS Infrastructure at Corporate Office for above 200+ users. • Managing Domain (www.gpsoman.com) & Email Servers hosted on GOOGLE. • IT Infrastructure including Support to Clients like PDO, OXY, TRE, VALDEL LLC, SOGERAH, ACE, HAYA. • Managing SUPREMA Biometrics Attendance Monitoring System • Leading IT Support including assembling, installation, Configuration troubleshooting of Hardware’s, Software’s & Networking PDO areas like Birba, Marmul, Nimr, Bhaja, Amin, Qarnalam, Mukhaizna, Safah & Wadilatham, Parsons Office , BP Petroleum. • IT Infrastructure implementations including Data & Voice communication SONY Video Conference storage solutions facilities to Oman Oil Block 60 and BP Khazzan Block-61. • Managing Assets and records of all the IT Equipment for GPS. • Managing Firewall SONICWALL TZ300, 210, 200 User statistics, Group Policies, Application Control, Daily report, WEB Site Blocking-Unblocking. • Windows Server 2008 R2/2012 R2 backups, Configuration and Maintenance task • Configuring Network and Standalone Printers, Scanner, and troubleshooting. • BLUE JEANS Conference & Cloud Based computing. • Experienced in installing PRIMAVERA, ArcGIS,CAD software • Increased network efficiency by 15% by re-configuring routers • ARC Serve backup of critical data, File server, ERP server on daily basis. • CONTRAMAN ERP Oracle database, Crystal Reporting, Visual Basic 6.0. • Oman Refinery, GPS & OXY (Mukhaizna, Safah, Wadi Latham, Sohar/Barka & Nizwa). • Configuration, Installation and Supports of SONY Video Conference Oman Oil Block 60. • Involved in Tendering for IT Equipments and Support for upcoming Projects. • Regular Site visit to solve issue for smooth functioning • Conduct Remote Troubleshooting using Team Viewer, Any Desk. • Creating Email account for new joiners as per request from concern department. • Installation and Configuration of Kycoera TASKalfa 5551ci, 4501ci,3050ci,4050,2550ci, 6530 MFP, HP Plotter T-770,T-630 ,T-520, HP 5550DTN, HP 141 Show less



ACIT Education Pvt. Ltd.

• India
• IT Services and IT Consulting
• 1 - 100 Employee

• Desktop Support Administrator

  • Mar 2010 - Jun 2015

  • Lead team to support for Desktops, Networks, and Software applications. • Supported IT Infrastructure and application environments with 100 users. • Managing IT Infrastructure • To resolve incidents with printers, copiers, and scanners. • Network Monitoring. • Installing applications and computer peripherals. • Troubleshoot hardware, software, and network operating system • Online Support for all hardware and software • Manage & Support for all network system • Provide orientation to new users of existing technology • Provide individual training and support on request Show less